Reviews
Quick and easy oil change while traveling thru town.
Quick and easy oil change while traveling thru town. Very kind and professional service. Would recommend to anyone in the area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us while traveling through! We’re glad we could provide quick, friendly, and professional service during your visit. We really appreciate your recommendation and hope to see you again next time you’re in the area!
I think this dealership is way overpriced.
I think this dealership is way overpriced. I paid less in Kansas City. I went to Longview and they give you free tire rotation, free car wash and here it seems like you do not get much at all. I think that evaluation of your services and pricing needs to be addressed. I had oil change and tire rotation, tire light warning was on and then had a blow out. Windshield washer fluid was empty so not sure what was done exactly. Will bring back for my prepaid items but I will just get service in Longview TX.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your recent experience and appreciate you taking the time to share this detailed feedback. We understand your concerns regarding pricing and service, and we regret that your visit didn’t meet expectations. This is not the level of care we aim to provide. We’d like the opportunity to review your visit and address the issues you mentioned. Please reach out to our service manager, Johnathan, at 903-792-2660 so we can discuss this further and work toward improving your experience.
I always go this location and the associate name Shannon
I always go this location and the associate name Shannon always give the best service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for the kind words about Shannon! We’re so glad to hear she consistently provides you with great service. We’ll be sure to share your feedback with her — she’ll really appreciate it!
This is a great place to buy a car and a great atmosphere
This is a great place to buy a car and a great atmosphere and everyone is nice thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so glad you enjoyed the atmosphere and had a great experience with our team. We truly appreciate your kind words and thank you for choosing us for your new car!
My appointment was scheduled for 9:00 for a basic oil
My appointment was scheduled for 9:00 for a basic oil change, but didn't leave until 12. Other than that it was great!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We’re glad to hear you were happy with the service overall, but we’re sorry about the longer-than-expected wait time. We appreciate your patience and will work to make future visits more efficient. We value your business and hope to see you again soon!
We continue to be thankful for the service department and
We continue to be thankful for the service department and people at Mankins Nissan. We’ve been customers for years and they always go above and beyond to satisfy our needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued loyalty and trust over the years! We’re grateful for customers like you and are thrilled to hear our service team continues to go above and beyond for your needs. We look forward to serving you for many more years to come!
Dealership ordered a part for me.
Dealership ordered a part for me. It came in or time and they set up and appt. I was in and out quickly. All employees were very friendly and accomadating, Very nice waiting area with snacks, Nice touch Pete Mankins!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad to hear your part arrived on time and that your appointment went smoothly. It’s wonderful to know our team made you feel welcome and that you enjoyed the waiting area touches. We truly appreciate your kind words and look forward to serving you again!
Nice folks,even the salesmen were nice.
Nice folks,even the salesmen were nice. Made my appointment,and they got me in and done fast,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear everything went smoothly and that our team was able to get you in and out quickly. We truly appreciate your kind words about both our service and sales staff!
Great customer service!
Great customer service! I was informed of what my vehicle needed and treated with a smile!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re so glad our team kept you informed and made the experience a pleasant one. Providing great customer service with a smile is always our goal, and we appreciate you recognizing it!
Pete Mankins got my truck in and out would 100 percent
Pete Mankins got my truck in and out would 100 percent recommend. Very professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your kind words and recommendation! It’s great to know our team was able to take care of your truck quickly while providing professional and courteous service. We look forward to helping you again anytime you need us!