Freeman Toyota

Great service after they started to do coupons. Nice complimentary Lyft shuttle for things that take longer. Highly recommend now

They did a great job on my car. Even though I got there earlier than my appointment I was well received.

I was treated fairly and the evaluations were done quickly as promised. Steve always kept me informed to help me make decisions about my repair options.

Freeman Toyota is a trustworthy dealership that practices outstanding service and respect to their potential and existing customers. I have also experienced the same level of service and appreciation from their sister dealership in the Desoto area Freeman Honda.

I really appreciated Kyndal getting me in and out for my service appointment! I was able to get in early and make it home in time for some critical work calls. The service team did a great job, as well!

Well taken care of. Steve was helpful in letting me know all that was needed.

Kat is great! She always goes above and beyond to make my service appointments run smoothly.

Big improvement from our last service appointment. Shorter wait to be checked in and to receive our car after service. Excellent service technician!

Kyndal is always fantastic, she's so kind and remembers my every time I come in! She's quick and the other service employees are always wonderful as well. Wouldn't go anywhere else! Thank you!

2hr wait with no updates at all and no estimate provided. I sent the text to initiate some kind of update. 15mins later an estimate was provided and 5mins after that the advisor came to talk about the estimate. I was told the wheel and tire would need to be changed before tires could be rotated or alignment completed, which makes sense. What does not make sense is the 2+hr wait for the initial estimate to tell me that they have to do all of the other parts to then give me the final estimate. 9:35appointment… I left at 1:45 after paying. While driving away, when I straighten the steering wheel, the car pulls hard to the left now and makes a weird noise almost like rubbing, the car wasn’t pulling at all or making any noise when I brought it in. I turned around, admittedly frustrated, I left the car with my advisor. I told him the issue, asked that I be called when it has been figured out, and had someone come get me. This was Saturday 11/9/2024 9:35am appointment didn’t finally leave until after 2:00pm; today it is 11/11/2024 4:36pm and I have not received any kind of call or update. I called the service department when I got off of work and left my advisor a voicemail; still no call back. I am a patient person and have been coming here for years. While I’ve had to wait in the last, I was always updated and at least given an estimated timeframe. I was scheduled to work overtime and missed out on additional pay when a simple/timely update would have prevented this.