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2024 consumer dealer award
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Reviews

(8,997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeman Toyota from DealerRater.

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I am always pleased with service and very pleased with my

I am always pleased with service and very pleased with my advisor Tim . Tim always does a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cynthia Minor is a great asset to Freeman Toyota.

Cynthia Minor is a great asset to Freeman Toyota. She has great customer service skills to ensure the customer has a good experience at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just had an oil change and tire rotation.

Just had an oil change and tire rotation. Didn't take to long, and the staff was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Haley is the most attentive service manager I’ve had the

Haley is the most attentive service manager I’ve had the pleasure to encounter. She makes sure to explain all details and goes the extra mile. The sole reason I go to Freeman Toyota for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Picked up vehicle with a very small chip in the

Picked up vehicle with a very small chip in the windshield. Sine the Service Center did no test drive the vehicle, they refused to take responsibility for the damage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They all made the entire process super easy and feel less

They all made the entire process super easy and feel less overwhelming. I truest appreciate everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good customer service, answered all my questions and

Very good customer service, answered all my questions and did everything to get me the best price. Trade in values could be better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Rep.

Service Rep. Jeff was very helpful and kept me informed on the status of repairs done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very happy with service; in and out quickly.

Very happy with service; in and out quickly..Had regular checkup and state inspection. Very happy with all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We thought that our sales person Lexi was fantastic!

We thought that our sales person Lexi was fantastic! The process for arriving at a price took way too long.. she took the time to go over the operation of the vehicle which was much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.