AutoNation Ford Fort Worth

I went in to buy and look at a car. We had a great experience and the service was fast. I would recommend them if your looking for a new car.

I waited while my car had oil changed, tires rotated, fluids added, and general inspection. Only a 2 hr wait! Nice waiting room with coffee or tea, TV, comfy upholstered chairs.

Chris S. was my service advisor , he was very professional and kept me informed on my vehicle. I have been bring my car here for several years now. I have always been happy with AutoNation of Ft. Worth.

Excellent all around. Talk to Wael if you buy a car here....he's helpful, knowledgeable, and friendly. Zach, Hayden, and Chad are great also. Thanks guys.

Felt like I had a genuine conversation with the service guys here, and they took care of everything I needed. Would definitely recommend!!

Have not received plates, dealer will not help N Nathan Underhill to customer.relations 14 minutes agoDetails My name is Nathan Underhill, I bought a 2015 toyota yaris from AutoNation ford fort worth tx 3 months ago, salesperson was Addison. I started calling at 1.5 months to see if my plates were in and was told no and if my paper plate was to expire to call back and i would be helped. At 2 months I called because numerous times because the paper plate expired and every time was transferred to title department with no answer, i left voicemails each time with no return call. Finally I talked to a manager and he said he would take care of it and would call me back which he never did. I had to go to dmv and buy a 30 day plate for 30 dollars so I wouldn't get pulled over. I have called corporate 2 times, the dealership numerous times and chatted online 2 times and keep getting told I will receive a call back which has never happened. I also have texts with my salesperson addison who has also said she will get a manager to help me and nothing happens. I called again as my 30 day dmv plate is going to expire and I will have to pay another 30 dollars to get yet another one. I was informed that Addison is now a manager and would have to help me and she will call me back which hasn't happened. Also I got a loan for the car which I payed off on 6/10. I need my plates, I cant believe how horrible the customer service has been. I have documented emails,texts, online messages and calls over the last month and would really hate to have to escalate this matter and file a formal complaint with the BBB because nobody will call me or help.

I appreciated that each service representative treated me as though I was their personal customer even when my initial representative was not immediately available. I was not sent to find the customer waiting area but escorted there and the wait time was minimal. He made sure that ever detailed repair was attended to.

Most seamless car purchase. No haggling whatsoever. By far the most professorial staff I’ve had the pleasure to work with. Will definitely buy another vehicle from AutoNation Ford Fort Worth.

This was one of the fastest and easiest car transactions I have ever had. Cedric was great and made it very welcoming and enjoyable. I will definitely come see Cedric and AutoNation again. I would give 10 stars if I could.

Very informative and kept me in the loop of things. Worked to get my payments were I needed it to be.