Reviews
Service at Huffines Kia Denton
I recently took my 2011 Kia Sorento in for two warranty items and a synthetic oil change. My service rep Michael discussed everything in detail with me and help me make quality decisions. MIchael gave a reasonable time frame for the repairs including some major warranty work and the work was completed on time as promised. He also kept me up to date over the two day period as the parts came in and then immediately notified me when the car was ready. An excellent performance by the service department and I appreciate the new/improved performance of my vehicle. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Third Times a Charm.................
This is my third time to buy a new Kia from Huffines Denton. If I didn't like the service and co-operation from them, would I go back three times??? I have been very satisfied with each purchase and really think the Kia is the car for me for today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Three times! Wow, what a loyal and long-standing customer. We are overjoyed to hear from you and appreciate you sharing your wonderful story. It?s nice to know that you trust Huffines Kia Denton for all of your automotive needs. We value customer opinion and look forward to servicing you and your vehicle for years to come. Please call us with any questions you may have and if you?re not already, please take a look at our Facebook and Tiwtter pages for great deals. Best, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
Best Car Buying Experience - EVER
My car buying experience was hands down the best experience I think I'll ever have at a dealership. Both Joey and Jerry made it a wonderful experience. I recommend that anyone looking for a vehicle go check them out. You won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, many thanks for leaving an awesome 5-star review of Huffines Kia Denton. Joey, Jerry and the rest of our team will be thrilled to hear that they have another satisfied customer. It?s great to hear from our loyal and happy customers and I hope that you will remain a member of the Huffines Family for years to come. Please contact us with any questions and follow us on Facebook and Twitter for specials from our service department. Thanks again, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
Very Good Service
I had a very good experience having my Kia Soul serviced at Huffines Kia in Denton. I purchased the vehicle there, and that is where I go for oil changes, or any other service that it needs. I recently had the 15,000 mile maintenance done. The staff was very helpful, curtious, friendly, and professional. The waiting area was clean and there was coffee available as well as snack machines.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cindy, when we hear about great experiences such as your own, it truly brings a smile to my face. We aim to go above and beyond with customer service, and it appears from your testimonial that we are doing just that! Before your next service visit, please see our Facebook and Twitter pages, as specials and coupons are posted frequently. Take care and we look forward to seeing you again soon. Sincerely, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
We have purchased 3 vehicles from Huffines since 2010. ...
We have purchased 3 vehicles from Huffines since 2010. The buying experience has been fair and in my husband’s words "fun". I like that there is very little pressure and I have enjoyed always being able to test drive all the different models. I'm sure of my choice when we leave the dealership. We have always purchased our cars from Darwin. He works fairly and is genuinely nice. He knows his vehicles and is very informative. When we have taken a vehicle in for maintenance, they are quick and don't try to sell us unnecessary services. We will continue to do business with Huffines.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about happy experiences from our loyal customers. It means a lot to have not only your business, but your trust. I hope that your Kia vehicles will bring you much happiness and that you will continue to work with us in the future. Darwin will be very pleased to hear about another satisfied customer. Please follow us on Facebook and Twitter for great service deals, and we look forward to seeing you again soon. Sincerely, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
I hate going to new car dealers to purchase a car. I rate...
I hate going to new car dealers to purchase a car. I rate the new car buying experience at previous dealers to something on the level of going to a dentist. Well that all changed when I purchased a new Kia at Huffines Kia Denton. The team at Huffines treated me with fairness, courtesy and professionalism. I felt totally at ease dealing with these people. I recieved what my wife and I thought was a great deal. I was particularly pleased with Brett Clark and Grant Wilson who gave excellent service. I would recommend this dealership to anyone and would buy here again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and excellent star rating! We strive to deliver outstanding customer service that is knowledgeable and pressure-free to every customer; it is so nice to hear that you left our dealership confident that you chose the right place to purchase your new vehicle! Brett and Grant are valued assets to our team and we will definitely pass on the compliments. Be sure to like us on Facebook and follow us on Twitter for access to exclusive specials. Sincerely, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
I showed up to the dealership 30 minutes before they...
I showed up to the dealership 30 minutes before they closed for a test drive, and they actually had something in stock that I could take home that day. Mike and the GM actually stayed late with me to get the sale and made sure I was completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marcus, Thank you for taking the time to write us this review. I am glad to see that Mike and the rest of the team took good care of you during your visit to our dealership. We always strive to make sure our customers are happy and comfortable. We believe that car buying should be a fun experience and it’s wonderful that this was the case for you. Please contact us if you have any questions or concerns about your new vehicle. Additionally, we encourage you to follow us on Facebook and Twitter, as frequent service specials are posted. Sincerely, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
I NEVER thought I would be saying this... but there...
I NEVER thought I would be saying this... but there really should be an option higher than "Great". Jerry went above and beyond to get me into the car I loved and made the process so easy that I honestly am still walking around feeling like I missed something! The team at Huffines Subaru in Denton was absolutely phenomenal. I could not have asked for a better experience! The atmosphere is absolutely wonderful. It was a very easy going experience, and there was none of the crazy pressure you get from alot of other dealers. When I decide it's time to buy another vehicle, Huffines Subaru in Denton will be my first and last stop. I will be a lifelong customer from here out. Thank you Jerry and Team!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christina, Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Huffines Kia Denton experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
Mr McGraw has a marvelous personality, he is very helpful...
Mr McGraw has a marvelous personality, he is very helpful and a pleasure to deal with. He honored what I wanted, and didn't try to push me into anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this story about William! We hold our employees to high standards and it is always nice to hear that they are living up to our expectations. Thank you for your recommendation, and we look forward to giving you the same great service next time we see you. Find us on Facebook and Twitter for special offers! Regards, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
I wanted to give a BIG thanks to my 2 main guys at...
I wanted to give a BIG thanks to my 2 main guys at Huffines. Ashton and Phil both went out of their way to help me and went way above and beyond! They did whatever they needed too so I could get my new SUV. Ashton was a wonderful guy and a sweet heart! He helped me through the process from start to finish and was always by my side. Phil also went out of his way to help me and was so nice and courteous. Everyone there was so nice and friendly and I consider them the BEST at what they do! I have NEVER been treated so nice at a dealership before and felt so welcome. They both DID NOT make me feel like I was rushed or just another comission check! I truly felt special and welcome!! I love them both dearly and appreciate everyone there for ALL their hard work! I would recommend this place to my friends and family! So from the bottom of my heart THANKS guys!!! You were amazing and I LOVE my new Soul.. AKA Sassy!! LOL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that Ashton and Phillip were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Google Plus and Twitter to take advantage of our exclusive specials. Thanks again, Robert Goodwin, General Manager Robert.Goodwin@huffines.net
