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Central Chrysler Jeep Dodge of Norwood

(3,083 reviews)
Visit Central Chrysler Jeep Dodge of Norwood
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–5:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (888) 570-3106 (888) 570-3106
Used (888) 686-0315 (888) 686-0315
Service (866) 669-6201 (866) 669-6201

Reviews

(3,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Chrysler Jeep Dodge of Norwood from DealerRater.

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Terrible Service.

They take a car all day and then tell you they don't have the time to fix it. I live 6 mins away from the dealership and now am driving 45 mins to get real service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Zenia DiSangro

Zenia is absolutely amazing. She made the car buying process a breeze. She is efficient and dedicated and I was happy to give her my buisness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark Weisman is too cool!

I recommend this dealership! Car purchased: Mazda3 sGrand Touring pre-owned Sales consultant: Mark Weisman Financing: Own, not from the dealership These people are awesome! I got my pre-owned Mazda3 here. No hassle! I must say I got a pretty great deal! As soon as we entered the dealership, Mr. Mark Weisman was happy to greet us and help! Mark is like this sweet grandfather sorts! He even gave me a hug after I made the purchase, haha! Since it's a pre-owned car, he brought in User Car Manager, Mr. Dean Mazzola to explain what is it that I am purchasing. Dean patiently explained everything about the vehicle which was helpful. Before I went into the showroom I was 50-50 about the purchase, but after meeting them I decided to go ahead and buy! I got my car with plates and vehicle inspection sticker right on the time promised! I would recommend this dealership to a friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mark Wesiman is too cool!

I recommend this dealership! Car purchased: Mazda3 sGrand Touring pre-owned Sales consultant: Mark Weisman Financing: Own, not from the dealership These people are awesome! I got my pre-owned Mazda3 here. No hassle! I must say I got a pretty great deal! As soon as we entered the dealership, Mr. Mark Weisman was happy to greet us and help! Mark is like this sweet grandfather sorts! He even gave me a hug after I made the purchase, haha! Since it's a pre-owned car, he brought in User Car Manager, Mr. Dean Mazzola to explain what is it that I am purchasing. Dean patiently explained everything about the vehicle which was helpful. Before I went into the showroom I was 50-50 about the purchase, but after meeting them I decided to go ahead and buy! I got my car with plates and vehicle inspection sticker right on the time promised! I would recommend this dealership to a friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank You Mark Weismann you are a great Salesman.

Thank You Mark for your recent help with the purchase of my Dodge Challenger you made the whole process simple and easy. I would have no problem recommending Central Jeep to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The sales person was poor and not resonable

I was looking for a Jeep. But the sales person was trying to sell me a used jeep at almost twice the blue book value. When I confronted him about the unreasonably high price I was told my numbers were not correct and the price was not negotiable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Good but not great, especially on follow up...

I purchased a Dodge Durango in May 2016, the purchase of the vehicle was great, smooth, fast, and I got a great price first. My issue is when I noticed a dent on the roof that was clearly caused prior to delivery, the dealership gave me the run around to get it fixed. They had me drive to the dealership to take photos, then they had me drive to another dealership location to have photos, then i got the "we are really busy, but i will submit it next week, then the following week I got the same story. After 2 months of getting the run around i went to Elmwood Dodge in RI, and they were AWESOME! Clearly Central was happy to make the sale, but clearly not willing to ensure the customer was pleased with the vehicle. A quota is a quota, and an unhappy customer is well not coming back!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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"Very satisfied!!"

I would definitely recommend getting a new car here at Central Chrysler of Norwood. No sales pressure!That Sales Jeremy Garden was very nice! He make things very easy for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome experience!

We had a great experience at Central Chrysler! Matt Murmello really listened to what we were looking for in a car and within our price range. He was very transparent with regard to what were options and in the end, we turned in our minivan and leased a Jeep Compass, which is TOTALLY AWESOME! Throughout the process, Matt made us the top priority and made the whole experience quite positive. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very satisfied!!

Worth the visit-no sales pressure to buy a car. I only have 2 items I had to address and they were handled right away. I had 1 new part that had to be replaced and was ordered on delivery and 2 extra concerns that were left with the service department which I hope will be fixed and accepted by me. After this is fixed my rating will be so high for this dealership because they will have gone way beyond the expected service for their vehicles. If they treat everyone the way they have treated me then they should get a great rating from Dodge. Come this Tuesday the 19th of July or whenever they fix my Dodge Dart- They will get another great rating from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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