Reviews
JP took care of me, he went above and beyond to make sure everything was how I wanted it, explained the next steps, and showed what real customer service means
JP took care of me, he went above and beyond to make sure everything was how I wanted it, explained the next steps, and showed what real customer service means
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. If you have any further questions, please give us a call. We're always happy to help!
Fast in and out even with loaner. I ran late but no issues. X5 loaner was good too. Nice and clean, in town and not too bad to get to considering houston traffic.
Fast in and out even with loaner. I ran late but no issues. X5 loaner was good too. Nice and clean, in town and not too bad to get to considering houston traffic.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always the best experience, at all times and levels! I would not change it at all! Best service !
Always the best experience, at all times and levels! I would not change it at all! Best service !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Stephan the mobile repair man was great. He fixed my issue on my wife 7 series and my IX. THE SERVICE MANAGER Ana is a great Astro the Advantage team. She immediately had someone dispatched to fix my problem. She has always provided me and my family with world class service. Thank you Ana.
Stephan the mobile repair man was great. He fixed my issue on my wife 7 series and my IX. THE SERVICE MANAGER Ana is a great Astro the Advantage team. She immediately had someone dispatched to fix my problem. She has always provided me and my family with world class service. Thank you Ana.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eddie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Rosie in the service department was amazing and helped me get my car fixed and coordinated everything great! I have been going there for maintenance since I purchased my car in 2024. I would recommend them to my friends and family.
Rosie in the service department was amazing and helped me get my car fixed and coordinated everything great! I have been going there for maintenance since I purchased my car in 2024. I would recommend them to my friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jenna, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Excellent service. Representative and service department very professional and helpful. First time but will come back if we need any repairs and for maintenance service.
Excellent service. Representative and service department very professional and helpful. First time but will come back if we need any repairs and for maintenance service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Guliz, thank you for taking the time to leave a review for us at BMW of Houston Midtown. We're happy we could meet your expectations! Until the next time we meet, take care!
The customer service is exceptional and detailed. The service and prices motivate us to come back.
The customer service is exceptional and detailed. The service and prices motivate us to come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Great experience with Stephen Dang and his team on Wednesday. I really appreciate the communication and guidance. Thank you again to the Midtown BMW team!
Great experience with Stephen Dang and his team on Wednesday. I really appreciate the communication and guidance. Thank you again to the Midtown BMW team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ryan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Repairs were done. Went the extra mile. Car looks great. They were great communicators. I will return. The shuttle service was good too. I will keep using this dealership.
Repairs were done. Went the extra mile. Car looks great. They were great communicators. I will return. The shuttle service was good too. I will keep using this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Good work, on time and fixed the problem. Washed and cleaned the car also after service.
Good work, on time and fixed the problem. Washed and cleaned the car also after service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!