Reviews
Write a reviewPurchase of a Range Rover for my wife
WOW, this was hands down the best auto purchase experience that I have ever had !!!. Yesterday was our 40th wedding anniversary and I had planed to surprise my wife with a white Range Rover at midnight. I met RAMY GHUNEIM Tuesday morning at Car EX Auto Sales and he was just amazing, he allowed me to try a couple of Range Rovers before I made my decision. He was very honest in pointing out all features and qualities of either one of them. My Credit Union screwed up all my planing by sending the paperwork too late, but RAMI told me "Do not worry, I would do what ever it takes to deliver that car before midnight". He was at home already and after 8:00pm the transporter had not shown up yet, well, he went to dealership again contacted another transporter, waited until they came, loaded the Range Rover and then late that night he went back home. The Range Rover arrived just before midnight as promised and my wife had the best surprise ever thanks to RAMI. He not only sold me a nice car, but he gain a friend. So if you have not had that one of a kind customer service, go to Car Ex Auto Sales and ask for RAMI GHUNEIM. I used to own auto repair services, and I think that I am qualified enough to recognize excellent customer service when I see one, in my opinion if you check the definition of customer service in the dictionary, you will find two words only to define it "RAMI GHUNEIM" Ricardo A. Garcia
Purchase of a Range Rover for my wife
WOW, this was hands down the best auto purchase experience that I have ever had !!!. Yesterday was our 40th wedding anniversary and I had planed to surprise my wife with a white Range Rover at midnight. I met RAMY GHUNEIM Tuesday morning at Car EX Auto Sales and he was just amazing, he allowed me to try a couple of Range Rovers before I made my decision. He was very honest in pointing out all features and qualities of either one of them. My Credit Union screwed up all my planing by sending the paperwork too late, but RAMI told me "Do not worry, I would do what ever it takes to deliver that car before midnight". He was at home already and after 8:00pm the transporter had not shown up yet, well, he went to dealership again contacted another transporter, waited until they came, loaded the Range Rover and then late that night he went back home. The Range Rover arrived just before midnight as promised and my wife had the best surprise ever thanks to RAMI. He not only sold me a nice car, but he gain a friend. So if you have not had that one of a kind customer service, go to Car Ex Auto Sales and ask for RAMI GHUNEIM. I used to own auto repair services, and I think that I am qualified enough to recognize excellent customer service when I see one, in my opinion if you check the definition of customer service in the dictionary, you will find two words only to define it "RAMI GHUNEIM" Ricardo A. Garcia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business! We were delighted to serve and meet your expectation!
Looking to buy a new car
Great job all the way around from the time you walk in the door till the the you walk out. Everyone has an positive attitude and willing to get the job done.
Looking to buy a new car
Great job all the way around from the time you walk in the door till the the you walk out. Everyone has an positive attitude and willing to get the job done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealership was very honest and helpful.
Excellent service! Flew down to Houston TX from New Hampshire to look at a truck. The dealership was very honest and forthcoming. Had nothing to hide. They even gave the truck a once over and an oil change to prepare me for the 2100 Mile road trip back. I would do business with them again....😁. Very happy! The buying process was very quick and painless.
Dealership was very honest and helpful.
Excellent service! Flew down to Houston TX from New Hampshire to look at a truck. The dealership was very honest and forthcoming. Had nothing to hide. They even gave the truck a once over and an oil change to prepare me for the 2100 Mile road trip back. I would do business with them again....😁. Very happy! The buying process was very quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good place to do business
This is a good place to do business if you're looking for a fair price and someone to stand behind the product after the sale this is something I have not experienced in a car lot in a long time I bought many cars through my 45 years of driving
Good place to do business
This is a good place to do business if you're looking for a fair price and someone to stand behind the product after the sale this is something I have not experienced in a car lot in a long time I bought many cars through my 45 years of driving
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking for a used car
I have bought many cars from many used car dealers this is the first car dealership in Houston that has stood behind their product after the sale it's so reassuring that there are still people that will shake your hand and keep their word
Looking for a used car
I have bought many cars from many used car dealers this is the first car dealership in Houston that has stood behind their product after the sale it's so reassuring that there are still people that will shake your hand and keep their word
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Great experience! The guys there were very helpful and honest. They held a truck for me. I flew down from NH. Test drove/bought the truck and drove it back home; 2100miles. No issues. Great price! Would recommend.
Great experience!
Great experience! The guys there were very helpful and honest. They held a truck for me. I flew down from NH. Test drove/bought the truck and drove it back home; 2100miles. No issues. Great price! Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Service
OUTSTANDING BUSINESS!!! CLEAN AND FRIENDLY !!..Staff was very professional during my car purchase I love my 2007 scion. Stick shift, drive a excellent and looks good.Will return for future buisness! Thanks a lot guys.
Good Service
OUTSTANDING BUSINESS!!! CLEAN AND FRIENDLY !!..Staff was very professional during my car purchase I love my 2007 scion. Stick shift, drive a excellent and looks good.Will return for future buisness! Thanks a lot guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience EVER!!!
I can not speak highly of the level of service and professionalism at this establishment. I came to see the finance manager Rami two years ago and we build a great business relationship and and I have purchased now 3 vehicles from them. Rami has always been extremely accommodating, very professional and flexible with me. He has gone over and above in every way to make sure all of my needs have been met. Recently my family grew again and we needed a vehicle with a third row and Rami had excellent customer service and follow up and found me an awesome car that my family is enjoying. Thanks again guys for always taking such great care of me.
Best Experience EVER!!!
I can not speak highly of the level of service and professionalism at this establishment. I came to see the finance manager Rami two years ago and we build a great business relationship and and I have purchased now 3 vehicles from them. Rami has always been extremely accommodating, very professional and flexible with me. He has gone over and above in every way to make sure all of my needs have been met. Recently my family grew again and we needed a vehicle with a third row and Rami had excellent customer service and follow up and found me an awesome car that my family is enjoying. Thanks again guys for always taking such great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SHOPPING EXPERIENCE
Salesman named "Tim " helped me from time I walked in the door. I was asked what I was looking for in a vehicle and was escorted to what was available on the lot. No pressure and good conversation made this experience great. I didn't buy anything but I will stop buy in the future to possibly make a deal.
GREAT SHOPPING EXPERIENCE
Salesman named "Tim " helped me from time I walked in the door. I was asked what I was looking for in a vehicle and was escorted to what was available on the lot. No pressure and good conversation made this experience great. I didn't buy anything but I will stop buy in the future to possibly make a deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
great car for the money
I have recently purchased a vehicle for my son 2014 Chevrolet Camaro. The car was in excellent condition and the dealer my mechanic to check it out. Everything was great and the car checked out perfect. The dealer has the cat detailed and ready to go for us. It was easy as quick. The finance manager was so helpful and friendly. No pressure at all. Thank you, great experience.
great car for the money
I have recently purchased a vehicle for my son 2014 Chevrolet Camaro. The car was in excellent condition and the dealer my mechanic to check it out. Everything was great and the car checked out perfect. The dealer has the cat detailed and ready to go for us. It was easy as quick. The finance manager was so helpful and friendly. No pressure at all. Thank you, great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
