Reviews
Steven who is service adviser is excellent. He very professional and polite. He appears to be very knowledgeable
Steven who is service adviser is excellent. He very professional and polite. He appears to be very knowledgeable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car had 3 problems: 1. mulfunction in the shift, 2. The gas cover not open and 3.weak battery. Iam very satisfied with the repair and Randy was helpful.
My car had 3 problems: 1. mulfunction in the shift, 2. The gas cover not open and 3.weak battery. Iam very satisfied with the repair and Randy was helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean establishment, friendly people, excellent customer service throughout the business. Knowledgeable salesman, General manager is very nice and helps in any way she can.
Clean establishment, friendly people, excellent customer service throughout the business. Knowledgeable salesman, General manager is very nice and helps in any way she can.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Trina, thank you so much for sharing your experience! Our team strives to provide a clean and welcoming environment for all of our customers. We truly appreciate your business!
Excellent service, make me feel comfortable while i am waiting the service of my Lexus.
Excellent service, make me feel comfortable while i am waiting the service of my Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words! Providing exceptional service and creating a comfortable environment for our customers is what we strive for. We're glad you had a positive experience with us!
My Service Advisor Jeffery Peel was great. He was professional and very helpful. The service on my vehicle was thorough and prompt. I appreciate being provided advance notification of needed repairs.
My Service Advisor Jeffery Peel was great. He was professional and very helpful. The service on my vehicle was thorough and prompt. I appreciate being provided advance notification of needed repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jeffery provided thorough and prompt service for your vehicle. We look forward to continuing to provide top-notch service for all of your automotive needs. Thank you for choosing us.
The Lexus Southwest Houston dealership and my service advisor Jeff Peel are very professional, responsive, and efficient. I’ve been using their services for many years and highly recommend them.
The Lexus Southwest Houston dealership and my service advisor Jeff Peel are very professional, responsive, and efficient. I’ve been using their services for many years and highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your continued loyalty and recommendation! Our team at Lexus Southwest Houston, especially Jeff Peel, strives to provide professional and efficient service to our valued customers. We appreciate your kind words.
Stephanie is great and was quick to keep me updated. When ever I need to go back she will the the service advisor I request
Stephanie is great and was quick to keep me updated. When ever I need to go back she will the the service advisor I request
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your review! We are so happy to hear that Stephanie provided you with excellent and efficient service. We will make sure to pass along your kind words. We appreciate your business!
Marlon Romero my service consultant is very nice n the best . He takes his time in listening to my complaints n get In done. Offer good advice. Thanks Marlon
Marlon Romero my service consultant is very nice n the best . He takes his time in listening to my complaints n get In done. Offer good advice. Thanks Marlon
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carol, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Service represent is friendly and quick. Good experience in shop today! Will share this experience with friends.
Service represent is friendly and quick. Good experience in shop today! Will share this experience with friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Eric, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Francisco Zapata always goes above and beyond everytime I bring my vehicle in for service. I didn't have an appointment, but he was able to work me in right away. I never had to call to follow up on the status on my vehicle, due to always been updated by Francisco. Thank you so much for excellent customer service as always!
Francisco Zapata always goes above and beyond everytime I bring my vehicle in for service. I didn't have an appointment, but he was able to work me in right away. I never had to call to follow up on the status on my vehicle, due to always been updated by Francisco. Thank you so much for excellent customer service as always!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!