Reviews
Salesman Van Blount was so professional in his work. He assisted with all my inquiries and provided very thorough feedback and advice regarding RX350 models. We worked together on the lease agreement and he provided superb customer service experience. Thanks Van!
Salesman Van Blount was so professional in his work. He assisted with all my inquiries and provided very thorough feedback and advice regarding RX350 models. We worked together on the lease agreement and he provided superb customer service experience. Thanks Van!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience with my service associate, Kevin Martinez. He was professional, courteous and very helpful throughout the entire process, He took time to explain everything clearly, answered all my questions and made sure my vehicle was properly taken care of. The serviece was efficient as always and the staff friendly and respectful. I really appreciate the excellent customer service and would definitely recommend them to others.
I had a great experience with my service associate, Kevin Martinez. He was professional, courteous and very helpful throughout the entire process, He took time to explain everything clearly, answered all my questions and made sure my vehicle was properly taken care of. The serviece was efficient as always and the staff friendly and respectful. I really appreciate the excellent customer service and would definitely recommend them to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience throughout the buying process. Everything was smooth and huatle-free. The dealership representative was guiding through the process. No upsell. Professional and open communication.
Great experience throughout the buying process. Everything was smooth and huatle-free. The dealership representative was guiding through the process. No upsell. Professional and open communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I always take my car to Southwest Lexus for repairs. The quality of work performed is very good. My service associate John kept me informed about the work needed and made certain my questions were answered. When my wait was longer than expected, he arranged a loaner car for my use. I am completely satisfied with the services provided by your team.
I always take my car to Southwest Lexus for repairs. The quality of work performed is very good. My service associate John kept me informed about the work needed and made certain my questions were answered. When my wait was longer than expected, he arranged a loaner car for my use. I am completely satisfied with the services provided by your team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Derrick Castillo is one of the Best Customer Service agents at Group 1. His professional and expertise is great. His ask questions and is very responsive.
Derrick Castillo is one of the Best Customer Service agents at Group 1. His professional and expertise is great. His ask questions and is very responsive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s good. It’s good. It’s good. It’s good. It’s good. It’s good.
It’s good. It’s good. It’s good. It’s good. It’s good. It’s good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
The place for ALL my RX350 services! AWESOME services! Believe in the best customer service!
The place for ALL my RX350 services! AWESOME services! Believe in the best customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service writer, Stephanie, was absolutely fantastic. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area.
Service writer, Stephanie, was absolutely fantastic. Car was vacuum and washed before delivering after service. Very professional service department. Nice lounging area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was brief or still in communication, they responded really fast , sent me a personalized video of a car I was interested in, it was very good experience, I will be in touch with them for sure
It was brief or still in communication, they responded really fast , sent me a personalized video of a car I was interested in, it was very good experience, I will be in touch with them for sure
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service and nice and clean environment. Fast service and clear service advice. No hidden cost. Marlon Romero is the best service advisor who is professionally know the car and what you needs.
Great service and nice and clean environment. Fast service and clear service advice. No hidden cost. Marlon Romero is the best service advisor who is professionally know the car and what you needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.