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Lexus of Southwest Houston

(4,763 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Excellent amd prompt customer service from Ashley Udall and team addressing all my concerns on my RX 350.

Excellent amd prompt customer service from Ashley Udall and team addressing all my concerns on my RX 350.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took the car in for routine maintenance at there Hwy 69 and the beltway. Kevin assisted me and he was very friendly and helpful. Thanks for everything

Took the car in for routine maintenance at there Hwy 69 and the beltway. Kevin assisted me and he was very friendly and helpful. Thanks for everything

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales person friendly and helpful. Excellent inventory. No haggling. Simple to make the purchase. Showroom large offering many amenities while waiting

Sales person friendly and helpful. Excellent inventory. No haggling. Simple to make the purchase. Showroom large offering many amenities while waiting

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My family and I have bought many cars from South West Lexus and have been having our services done here also. My advisor is Marlon, very professional and keeps me informed all the time of my vehicle status.

My family and I have bought many cars from South West Lexus and have been having our services done here also. My advisor is Marlon, very professional and keeps me informed all the time of my vehicle status.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Is always an excellent experience. I bought this car back in 2017. And for all the check ups and whatever the car needs I take it to this place. They are professionals, explain things that I can understand , knowledgeable and very pleasant. My advisor, Mr. Jose Gutierrez, excellente was always letting me know and keeping me informed of what was going on at all times. He also took care of me when they had to lent me a car. They needed to take care of something that would take longer. It just took for me to go and pick it up following day. My car and me are back at my house. And very happy that as usual running top form again.

Is always an excellent experience. I bought this car back in 2017. And for all the check ups and whatever the car needs I take it to this place. They are professionals, explain things that I can understand , knowledgeable and very pleasant. My advisor, Mr. Jose Gutierrez, excellente was always letting me know and keeping me informed of what was going on at all times. He also took care of me when they had to lent me a car. They needed to take care of something that would take longer. It just took for me to go and pick it up following day. My car and me are back at my house. And very happy that as usual running top form again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Southwest Lexus service team always makes you feel like a valued guest. They have a great team of experienced people and a welcoming environment.

Southwest Lexus service team always makes you feel like a valued guest. They have a great team of experienced people and a welcoming environment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I went to Lexus because I had a tire blowout and it was completely covered under my tire and rim warranty. I went ahead and got the other tire changed out and also my break job done and it was reasonable price and every step of the way Cody, who was my service manager today stayed in contact with me. I love Lexus and completely recommend their services.

I went to Lexus because I had a tire blowout and it was completely covered under my tire and rim warranty. I went ahead and got the other tire changed out and also my break job done and it was reasonable price and every step of the way Cody, who was my service manager today stayed in contact with me. I love Lexus and completely recommend their services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service but costs for service have increased to an absolute insane level over the last few years. May have to look for other service options in the future.

Great service but costs for service have increased to an absolute insane level over the last few years. May have to look for other service options in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service, fast and easy process, I drove out with my brand new Lexus in a matter of hours. Syed was knowledgeable, truly no pressure, and focused on the features that mattered most to me. He helped me learn about features I hadn’t thought about too. Everyone at the dealership was friendly. It was probably the fastest and easiest car buying experience I ever had. highly recommend.

Excellent service, fast and easy process, I drove out with my brand new Lexus in a matter of hours. Syed was knowledgeable, truly no pressure, and focused on the features that mattered most to me. He helped me learn about features I hadn’t thought about too. Everyone at the dealership was friendly. It was probably the fastest and easiest car buying experience I ever had. highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Treated with the utmost courtesy! Condition of facility was emaculate! I purchased a 2024 Tacoma with low mileage and in great condition. Received a fair offer on my 2023 Frontier truck.

Treated with the utmost courtesy! Condition of facility was emaculate! I purchased a 2024 Tacoma with low mileage and in great condition. Received a fair offer on my 2023 Frontier truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Terry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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