Reviews
First time I bought my car to dealership for service technician did not job oil change tires rotation my car was cleaned overall good job thanks
First time I bought my car to dealership for service technician did not job oil change tires rotation my car was cleaned overall good job thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Service exceptional. Service Adviser provided updates all through the process. Addressed all my concerns and explained I?m detail why certain services were recommended. I will return fir all my Lexus service needs.
Service exceptional. Service Adviser provided updates all through the process. Addressed all my concerns and explained I?m detail why certain services were recommended. I will return fir all my Lexus service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeanette, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service experience, professional staff, fast maintenance process, and outstanding customer care throughout the entire visit.
Excellent service experience, professional staff, fast maintenance process, and outstanding customer care throughout the entire visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, all person very helpfully nice place , friendly environment, waiting Room good seating, water and snack
Excellent service, all person very helpfully nice place , friendly environment, waiting Room good seating, water and snack
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent services and as promised got my car back on time and and it was very clean
Excellent services and as promised got my car back on time and and it was very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My entire experience was a top 10. Everyone, and especially my rep, Stephanie and the technician that worked on my car. They along with the other team members were great. Attention to details is what I look for. Your dealership is on point!.
My entire experience was a top 10. Everyone, and especially my rep, Stephanie and the technician that worked on my car. They along with the other team members were great. Attention to details is what I look for. Your dealership is on point!.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ruby, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!
Very professional and communicative. Accurately gave time for service with the exception of the winsheild repair contractor
Very professional and communicative. Accurately gave time for service with the exception of the winsheild repair contractor
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took appointment last minute and they accommodate me and service finished without much delay, good job
Took appointment last minute and they accommodate me and service finished without much delay, good job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It always a pleasure when I need to get my car serviced at Group 1 Lexus. I am always in and out during drop off and pickup. Thanks to the service team especially Kevin Bayer. Keep up the great service!!!
It always a pleasure when I need to get my car serviced at Group 1 Lexus. I am always in and out during drop off and pickup. Thanks to the service team especially Kevin Bayer. Keep up the great service!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin was great. Very helpful and attentive. Car was serviced very quickly and I was regularly updated on the status as they learned more about what my car needed.
Kevin was great. Very helpful and attentive. Car was serviced very quickly and I was regularly updated on the status as they learned more about what my car needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase