Reviews
Service was fast and friendly. They keep you posted with the progress of your service and always return you vehicle clean and washed. Plus, they provided free breakfast
Service was fast and friendly. They keep you posted with the progress of your service and always return you vehicle clean and washed. Plus, they provided free breakfast
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrew, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Thank you for your smiley faces and great work! Excellent service and facilities. Kevin was service technician today and he was very helpful and polite.
Thank you for your smiley faces and great work! Excellent service and facilities. Kevin was service technician today and he was very helpful and polite.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reg, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service! Purchased and now maintaining my car and has been nothing but top notch. Going above and beyond to address and issues. Everyone from sales, financing and service members are great.
Outstanding service! Purchased and now maintaining my car and has been nothing but top notch. Going above and beyond to address and issues. Everyone from sales, financing and service members are great.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeffrey, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Brought it in for the 5000/6 month maintenance. Not expecting all the repairs but certainly appreciate Lexus taking care of my car. I also have had the same service advisor for probably five or six years and that speaks volumes for the dealership that they retain employees.
Brought it in for the 5000/6 month maintenance. Not expecting all the repairs but certainly appreciate Lexus taking care of my car. I also have had the same service advisor for probably five or six years and that speaks volumes for the dealership that they retain employees.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deborah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I always get excellent service!! That?s why I have been a customer for twenty years. Marlon does everything he can to make the experience pleasant.
I always get excellent service!! That?s why I have been a customer for twenty years. Marlon does everything he can to make the experience pleasant.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roxanna, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
The entirety of the staff that I worked were friendly, competent and eager to help me. I want to single out Hadiz and MO for their efforts on my behalf. And, in particular, Fardin; I have never had such a great experience with anyone in sales or customer service.
The entirety of the staff that I worked were friendly, competent and eager to help me. I want to single out Hadiz and MO for their efforts on my behalf. And, in particular, Fardin; I have never had such a great experience with anyone in sales or customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pamela, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My service provider always listens to my concerns and answers questions in clear, understandable terms. I am greeted warmly and I feel like a valued customer.
My service provider always listens to my concerns and answers questions in clear, understandable terms. I am greeted warmly and I feel like a valued customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Florence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mirra with Lexus southwest in the service department coordinates 5-star service. Thank you to the entire service department staff. Definitely my rescue team when it comes to regular maintenance and unforeseen issues.
Mirra with Lexus southwest in the service department coordinates 5-star service. Thank you to the entire service department staff. Definitely my rescue team when it comes to regular maintenance and unforeseen issues.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor Jose has good knowledge about the vehicle, good manner and keeping me updated about the progress.
Service advisor Jose has good knowledge about the vehicle, good manner and keeping me updated about the progress.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with Jose! If you have any further questions, please give us a call. We're always happy to help!
Lexus of Southwest team provide a great experience during the purchase of my new vehicle
Lexus of Southwest team provide a great experience during the purchase of my new vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!