Reviews
My experience was very good.Kinley, my service rep, was very professional and took care of me. She made sure I was well taken care of care. Got me in and out in a reasonable time
My experience was very good.Kinley, my service rep, was very professional and took care of me. She made sure I was well taken care of care. Got me in and out in a reasonable time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good service advisor and facility. Friendly and knowledgeable staff. We wood recommend to other Lexus owners
Very good service advisor and facility. Friendly and knowledgeable staff. We wood recommend to other Lexus owners
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from both sales and service sides. I went in for service on my lexus, and came out with the precise replacement I was looking for with delivery in only a few days. Wow.
Excellent service from both sales and service sides. I went in for service on my lexus, and came out with the precise replacement I was looking for with delivery in only a few days. Wow.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very luxurious, clean and nice. Employees were helpful and respectful. A very nice car dealership.
Very luxurious, clean and nice. Employees were helpful and respectful. A very nice car dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The Appointment is on time, ask before services, no extra charges, and friendly customer service.
The Appointment is on time, ask before services, no extra charges, and friendly customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish it was a pleasant no hassle experience. The sales person was very knowledgeable and helpful woall my questions. No stress, not pushie.
From start to finish it was a pleasant no hassle experience. The sales person was very knowledgeable and helpful woall my questions. No stress, not pushie.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenneth, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
I had a wonderful experience. My advisor, Marlon Romero, was very patience in understanding my problem and worked closely with the shop and warranty company to resolve my issue.
I had a wonderful experience. My advisor, Marlon Romero, was very patience in understanding my problem and worked closely with the shop and warranty company to resolve my issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service is great and friendly They are very efficient. The place is clean.My service advisor Matt is great to work with.I would recommend
Customer service is great and friendly They are very efficient. The place is clean.My service advisor Matt is great to work with.I would recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Every person I interacted with in the service department was extremely polite, professional and very helpful. They communicated extremely well the entire time they had my car.
Every person I interacted with in the service department was extremely polite, professional and very helpful. They communicated extremely well the entire time they had my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent from start to finish awesome job I’m very impressed my advisor kept me informed thru the process thanks again
Excellent from start to finish awesome job I’m very impressed my advisor kept me informed thru the process thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.