Lexus of Southwest Houston

Great service. Personable service advisor. Just one minor issue in that they forgot to give me the complimentary wash

Tuan Hong made the process as painless as possible! He was kind and patient and knowledgeable. He helped me decide on the best car for my needs.

As usual, the customer service was outstanding! A loaner car was provided for my convenience and the service rep assisted through out the process. It?s a pleasure whenever I have to take my car in.

Service guy was a complete gentleman and will be my service guy moving forward. Customer service was excellent. He took his time to have sure I understood the service being performed

Great customer experience and I love love love the warranty package on my pre-certified Lexie! Gilbert was awesome! Delivered straight to my home! Thank you!

It was my first visit at this dealership. I made an appointment and Kinley R greeted me and made me feel welcome. She explained to me the process and what to expect. Kinley updated me on the progress of the job. I had a 50K checkup. The job was completed as promised. I was very happy with the service, price and professionalism of Kinley. The place was clean and staff were friendly. This is now my go to place for my car!

Excellent service. Exceptional customer service by Esner. I will definitely come back to Lexus Service center

Excellent dealership experience! Friendly staff, transparent pricing, smooth process, and outstanding customer service. Highly recommend to everyone!

Even though the weight was very long, a total of two hours and 20 minutes for an oil change my advisor. Randy was very good about keeping me updated.

Marlon has always been exceptional in his delivery of service. Consistency with high standards & exceptional customer service are his assets. He is warm , and compassionate to his customers.