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Lexus of Southwest Houston

(4,810 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

See all 454 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Great service .didn't as long as expected. Also had a complim9 wash. SO far so good.

Great service .didn't as long as expected. Also had a complim9 wash. SO far so good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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You guys ruck! Thank you for seamlessly helping me to get my dream car. I love it!

You guys ruck! Thank you for seamlessly helping me to get my dream car. I love it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I recently purchased at New vehicle. My salesman (David), finance manager, and sales manager were, totally awesome. I would highly recommend to all my family and friends. Thanks Again!!

I recently purchased at New vehicle. My salesman (David), finance manager, and sales manager were, totally awesome. I would highly recommend to all my family and friends. Thanks Again!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always a great experience. Don’t change a thing. From driving in to driving out, nobody does it better.

Always a great experience. Don’t change a thing. From driving in to driving out, nobody does it better.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Another GREAT experience! My service associate Randy was pleasant and informative. No pressure. Answered my questions and helped me prioritize services. Clean waiting area and I can't say enough about the omelet bar!!

Another GREAT experience! My service associate Randy was pleasant and informative. No pressure. Answered my questions and helped me prioritize services. Clean waiting area and I can't say enough about the omelet bar!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello April, we're happy to hear you had such a positive experience with Randy! We are always more than happy to assist you if anything else comes up. Take care!

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The service at the dealership was impressive. Mirra the service advisor went above and beyond to assist me with my needs.

The service at the dealership was impressive. Mirra the service advisor went above and beyond to assist me with my needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

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I always receive the best customer service. They have an extreme attention to detail and are really great about communicating what’s going on with your car, the options and always welcome to help make it the best experience.

I always receive the best customer service. They have an extreme attention to detail and are really great about communicating what’s going on with your car, the options and always welcome to help make it the best experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

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Great Service advisor with wonderful attitude and people?s skills. He is always willing, respectful and he explained the services required. I really appreciate his honesty and the experience that he brings to the table.

Great Service advisor with wonderful attitude and people?s skills. He is always willing, respectful and he explained the services required. I really appreciate his honesty and the experience that he brings to the table.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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For a shorter review: ?Kinley was absolutely fantastic! She was professional, friendly, and went above and beyond to ensure I had an excellent experience. Her communication and attention to detail were exceptional. Lexus Southwest is fortunate to have her on their team. Thank you, Kinley, for your outstanding customer service!

For a shorter review: ?Kinley was absolutely fantastic! She was professional, friendly, and went above and beyond to ensure I had an excellent experience. Her communication and attention to detail were exceptional. Lexus Southwest is fortunate to have her on their team. Thank you, Kinley, for your outstanding customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Evelyn, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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This dealership is the reason I drive a Lexus. Marlon Romero is the best service advisor ever. I have driven a Lexus for over 20 years.

This dealership is the reason I drive a Lexus. Marlon Romero is the best service advisor ever. I have driven a Lexus for over 20 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ann, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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