Lexus of Southwest Houston

It was very pleasant . The salesmen were very friendly and helpful. They answered all of my questions about the car and especially about the radio, air conditioning, etc

Made a last minute appt for oil change due to a good coupon and they got me in and out fairly quickly. It was a really good deal!

I had an excellent experience with Lexus service advisor Kevin Martinez. Kevin was professional, courteous, knowledgeable, and made the entire service process easy and stress-free. He kept me informed throughout the visit, explained everything clearly, and made sure all my questions were answered. It?s clear that Kevin genuinely cares about his customers and takes pride in providing exceptional service. His attention to detail and friendly attitude really stood out. I truly appreciate the way he handled everything and will definitely be requesting Kevin for my future service visits. Thank you, Kevin, for making my Lexus service experience such a great one!

My experience today was a very good one. Stephen helped me through the process seamlessly.

Marlon Romero service writer is thorough and attentive. He takes pride in and goes above and beyond making sure your vehicle needs are taken care of

I brought my 2011 Lexus RX 350 in to have the battery replaced. My service advisor, Steven Silver, was very friendly and professional. He clearly explained the price and the estimated time needed to replace the battery. He also performed multiple checks on my vehicle and provided me with clear and detailed updates about everything he found. Steven Silver provided excellent customer service throughout the entire process. I really appreciate his help and professionalism. I would give him a **10 out of 10** for his outstanding customer service!

My service rep Jon was very helpful and professional. The wait was not long. The staff were all pleasant and the wait was not long.

Great and consistent advisement and service with my service advisor Kinley. Clean and connected facility that allows you do everything you need if you choose to wait on your service.

My service advisor was great. The service overall, including the wait, was great. Plenty of space in the waiting area.

We received excellent service. From the greeting of our Advisor and all employees who did a great job fixing our Lexus. We will certainly recommend our family and friends. Thank you!