Reviews
I love Lexus sterling mccall. They are are cordial and receptive to their customers. Kelly was very knowledgeable about what was going on with my car. They are very timely on the repairs. They work quickly and make you very comfortable while you wait. They are top rate repair and customer service.
I love Lexus sterling mccall. They are are cordial and receptive to their customers. Kelly was very knowledgeable about what was going on with my car. They are very timely on the repairs. They work quickly and make you very comfortable while you wait. They are top rate repair and customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very impressed with the dealership. Good pricing on the vehicles. Fantastic salesperson. Made the experience enjoyable.
I was very impressed with the dealership. Good pricing on the vehicles. Fantastic salesperson. Made the experience enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve purchased my last three vehicles from Lexus Southwest, and that says a lot about the overall experience here. It’s not just the sales team that keeps me coming back, the service department is a major reason as well. I’ve been working with service advisor Jose Gutierrez for the past few years, and I really appreciate his professionalism, friendliness, and the way he takes the time to fully understand my concerns and make sure everything is handled properly.
I’ve purchased my last three vehicles from Lexus Southwest, and that says a lot about the overall experience here. It’s not just the sales team that keeps me coming back, the service department is a major reason as well. I’ve been working with service advisor Jose Gutierrez for the past few years, and I really appreciate his professionalism, friendliness, and the way he takes the time to fully understand my concerns and make sure everything is handled properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I love take my car here for service and would recommend to friends and family come here.
I love take my car here for service and would recommend to friends and family come here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car in for service my service contact was Hunter took care of issue and kept in contact with me regarding part order status, loaner car and when my car would be ready. Great service! Thank you
My car in for service my service contact was Hunter took care of issue and kept in contact with me regarding part order status, loaner car and when my car would be ready. Great service! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Katherine, we're happy you found Hunter to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and it was done in a timely fashion. The service rep, Kevin, was great and kept me informed the entire time. Overall, a great experience
Great service and it was done in a timely fashion. The service rep, Kevin, was great and kept me informed the entire time. Overall, a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Amazing rep, quick and thorough. Would highly recommend to friends for additional services in the future.
Amazing rep, quick and thorough. Would highly recommend to friends for additional services in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
The facility is clean and people are friendly there, our service representative Matt Torres is very helpful. Recommend.
The facility is clean and people are friendly there, our service representative Matt Torres is very helpful. Recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff Matt to be so supportive during your experience here at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!
Great experience working with this dealer. Friendly staff, fair pricing, and no pressure. Would definitely recommend!
Great experience working with this dealer. Friendly staff, fair pricing, and no pressure. Would definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The service advisor is very friendly, warm and professional. The service is prompt, efficient and seamless. The charge is very fair. I love your service.
The service advisor is very friendly, warm and professional. The service is prompt, efficient and seamless. The charge is very fair. I love your service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!