Lexus of Southwest Houston

Kristin Balli Coombs was absolutely amazing throughout the financing process! She was professional, knowledgeable, personable, and incredibly helpful. She made everything easy to understand and ensured the entire process was smooth, stress-free, and seamless. Her attention to detail and outstanding customer service truly made a difference. I couldn?t have asked for a better experience! Kristin is a true asset to the team, and I highly recommend her.

Chris Gardner made purchasing my Lexus an absolutely wonderful experience! He was professional, knowledgeable, friendly, and went above and beyond to make the entire process smooth and stress-free. His customer service was exceptional, and he truly made me feel valued as a customer. I absolutely love my Lexus and highly recommend Chris to anyone looking to purchase a vehicle. Five stars all the way! ?????

Competitor ran error codes to check HVAC actuators that appeared to not operating correctly. I was told that the entire dashboard needed to be removed and HVAC box assembly would have to be replaced as multiple error codes. Cost over $5k. Lexus of Southwest Houston found no error codes and the system is currently acting as designed - cold air both driver and passenger side.

Told by Lexus competitor that all my air actuators were showing error messages and so entire dashboard would have to be removed and ?HVAC box assembly? needed to be replaced. Cost over $5k. Lexus Southwest found no error codes and unit is now acting as designed. (Unfortunately does not necessarily mean problem will not come back - hot air passenger side/cold air driver side.)

Excellent service. Lovely dealership , attention to detail. Can get very busy at times. Clean dealership area. Plenty of seating with complimentary WiFi. Will always be back

Amazing service! Van took care of me and I was able to buy my dream car in no time. I would recommend this place to anyone looking to buy at an affordable rate and to have a pleasant experience doing so.

Amazing service! Van took care of me and I was able to buy my dream car in no time. I would recommend this place to anyone looking to buy at an affordable rate and to have a pleasant experience doing so.

Always professional. Hospitable and accommodating. The advisors are very friendly and take the time to explain everything concerning my service visit from start to finish.

Esner have been my service technician for the last 3 years . He is very likable and I would definitely recommend him to my friends if they are looking for a professional technician like Esner. Good job Esner!!

Marlon Romero is five Star. The mechsnics cant get a higher mark!! Repairs and Service done in timely manner. Excellent Setvice crew and mechanics, highly recommend