Reviews
My service rep Jon was very helpful and professional. The wait was not long. The staff were all pleasant and the wait was not long.
My service rep Jon was very helpful and professional. The wait was not long. The staff were all pleasant and the wait was not long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great and consistent advisement and service with my service advisor Kinley. Clean and connected facility that allows you do everything you need if you choose to wait on your service.
Great and consistent advisement and service with my service advisor Kinley. Clean and connected facility that allows you do everything you need if you choose to wait on your service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
My service advisor was great. The service overall, including the wait, was great. Plenty of space in the waiting area.
My service advisor was great. The service overall, including the wait, was great. Plenty of space in the waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We received excellent service. From the greeting of our Advisor and all employees who did a great job fixing our Lexus. We will certainly recommend our family and friends. Thank you!
We received excellent service. From the greeting of our Advisor and all employees who did a great job fixing our Lexus. We will certainly recommend our family and friends. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend!
Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ronald, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
What I appreciate most is when Mr. Schackmann says to contact him if I have any questions, he means it. Whenever I have contacted him, he has gotten back to me right away.
What I appreciate most is when Mr. Schackmann says to contact him if I have any questions, he means it. Whenever I have contacted him, he has gotten back to me right away.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
On time service. Very happy with time, quality and facility. Vehicle was ready when promised. Text messages kept me updated on progress. Good clean facility with good amenities
On time service. Very happy with time, quality and facility. Vehicle was ready when promised. Text messages kept me updated on progress. Good clean facility with good amenities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anand, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The customer services is excellent, always explaining what you need and the please is clean. I love their customer services
The customer services is excellent, always explaining what you need and the please is clean. I love their customer services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall everything done beautifully. I will definitely recommend this service. Next time I will try to buy a car from here. Again I will recommend.
Overall everything done beautifully. I will definitely recommend this service. Next time I will try to buy a car from here. Again I will recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lalu, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.