Reviews
Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done
Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I see Kevin once a year and I?m so pleased to have him as my Counselor. He?s knowledgeable, always keeps me informed on the progress of the work and does it all with a smile
I see Kevin once a year and I?m so pleased to have him as my Counselor. He?s knowledgeable, always keeps me informed on the progress of the work and does it all with a smile
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great service, Mirra is amazing and takes care of business. Service center is clean and comfortable and communication is on point. Highly recommend. 25 words is ridiculous
Always great service, Mirra is amazing and takes care of business. Service center is clean and comfortable and communication is on point. Highly recommend. 25 words is ridiculous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Convenient and clean location. Great staff, Matthew Torres always takes great care of my vehicle.
Convenient and clean location. Great staff, Matthew Torres always takes great care of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were awesome to work with!! George Ross kept me up to date at all times!
They were awesome to work with!! George Ross kept me up to date at all times!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service man. Caring and considerate. He was attentive and made sure my needs were met. I will request him each time I return, moving forward.
Great service man. Caring and considerate. He was attentive and made sure my needs were met. I will request him each time I return, moving forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dorothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Excellent Service as always, very appreciated the attitude and dedication received by my service advisor Mr Marlon Romero
Excellent Service as always, very appreciated the attitude and dedication received by my service advisor Mr Marlon Romero
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and clean vehicles. Nam Nguyen was great to work with! The dealership was very nice and everyone we worked with was very professional and courteous.
Excellent customer service and clean vehicles. Nam Nguyen was great to work with! The dealership was very nice and everyone we worked with was very professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aquino, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great and easy service everyone was professional and knowledgeable from the sales rep to the Finance girl everybody was great extremely easy process I don?t really know what to say anymore.
Great and easy service everyone was professional and knowledgeable from the sales rep to the Finance girl everybody was great extremely easy process I don?t really know what to say anymore.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Hunter went out of his way to make sure that my vehicle would get taken care of properly. Drop off and pick up was a breeze with no issues.
Hunter went out of his way to make sure that my vehicle would get taken care of properly. Drop off and pick up was a breeze with no issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!