Reviews
I am very happy this time. Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you
I am very happy this time. Hunter my adviser, he was very professional and treat me with respect. He new my car history, was quick and did his job well. Thank you
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- 4.0
- Does recommend this dealer
- Came in for service or repair
The level of customer service is unbelievable at this dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is equally impressive, offering expert maintenance and repairs to keep your Lexus performing at its best. You can trust that your vehicle will be treated with care and precision by the skilled technicians.
The level of customer service is unbelievable at this dealership! I always have the best experience here. The commitment to customer satisfaction doesn’t end with the sale. Their service department is equally impressive, offering expert maintenance and repairs to keep your Lexus performing at its best. You can trust that your vehicle will be treated with care and precision by the skilled technicians.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean and comfortable place, professional and enthusiastic staff, excellent service, and high-quality job.
Very clean and comfortable place, professional and enthusiastic staff, excellent service, and high-quality job.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service tech, Steven, was very pleasant to deal with and listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how to use them. Then he had my car checked out and found out what needed to be repaired now and what I needed to watch. The repairs took a little longer than expcted but Steven kept me updated. Everything went well.
Service tech, Steven, was very pleasant to deal with and listened to my issues and concern. Brought in the Technology Specialist, Gabriel, to answer all my questions with the electronics and demonstrate how to use them. Then he had my car checked out and found out what needed to be repaired now and what I needed to watch. The repairs took a little longer than expcted but Steven kept me updated. Everything went well.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Hayne, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Advisor Steven is FANTASTIC. He kept my aware of all issues and what was needed now and what could be done at the next service appt
My Advisor Steven is FANTASTIC. He kept my aware of all issues and what was needed now and what could be done at the next service appt
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I took my Lexus UX Hybrid for 40k mile service, and it was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend!
I took my Lexus UX Hybrid for 40k mile service, and it was a smooth and efficient process, like every other occasion I have had to interact with the service department. I highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They do good work- they are friendly and keep you completely informed of the work being Indian needed. Excellent waiting area.
They do good work- they are friendly and keep you completely informed of the work being Indian needed. Excellent waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was very pleased to trade in my 2019 RX 350 with 2026 RX 350 Premium+. Nick Pohl helped us smooth trade in process and we are happy with the provided deal. I was very happy with my 2019 RX 350 with 6 years extended warranty. My car was trouble free with recommended regular maintenance carried out by Lexus South West.
I was very pleased to trade in my 2019 RX 350 with 2026 RX 350 Premium+. Nick Pohl helped us smooth trade in process and we are happy with the provided deal. I was very happy with my 2019 RX 350 with 6 years extended warranty. My car was trouble free with recommended regular maintenance carried out by Lexus South West.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found Nick to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
All good, just wish there was a loaner available at the time. Glad that Kevin asked about the screen will ask for password time to time.
All good, just wish there was a loaner available at the time. Glad that Kevin asked about the screen will ask for password time to time.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Shirley, for your wonderful review! We're thrilled to hear that you had a good experience and appreciate your feedback about the loaner availability. Your insights help us improve our customer-centric service, and we look forward to welcoming you back soon!
Sales man was very nice, made the deal over the phone super easy, the sales man said i want you to test drive to make sure you like so we did.
Sales man was very nice, made the deal over the phone super easy, the sales man said i want you to test drive to make sure you like so we did.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alan, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!