Lexus of Southwest Houston

I came in for a scheduled inspection and oil change. Service was pleasant and timely. I was in and out in a little over 2 hours.

Lexus Southwest always gives exceptional service affordable fair pricing and huge shout out to my service advisor Derek

The service consultant was very friendly and efficient. I was able to get a loaner car even though I came in the afternoon. Very good experience overall.

It was a great experience. Jon was so helpful and a joy to work with!

Great customer service and hospitality! I would recommend them to anyone needing their Lexus serviced!

I was very disappointed that I was charged for this service as I thought it was the 2nd one that was supposed to be included with the purchase of my car! Apparently, they counted a 30 day fluid check one month after I took delivery as the first one! Very frustrating!

I had a fantastic experience visiting Lexus Southwest Houston, all thanks to Mykaela Jacksis! Mykaela provided absolute 5-star customer service from the moment I arrived. She was professional, incredibly attentive, and made sure every single detail of my visit was handled flawlessly. If you want a seamless, premium experience, ask for Mykaela?she goes above and beyond!

My experience with Lexus dealership was smooth and unbelievable. Thank you Syed for walking me through every step. You are great!

Shayne was incredible! He helped me get my car service quickly, and was able to set up ride share for me when I had somewhere urgent to be. Outstanding customer service experience

Very pleasant experience. My service advisor, Kevin Bayer, was very communicative about what my car needed, explaining it very well. I appreciate and trust his advice. He is also very kind and considerate. To add to the pleasantness of the visit I was provided a loaner car so that I could attend a meeting while my car was being serviced.