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Lexus of Southwest Houston

(4,703 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

See all 505 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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First time I bought my car to dealership for service technician did not job oil change tires rotation my car was cleaned overall good job thanks

First time I bought my car to dealership for service technician did not job oil change tires rotation my car was cleaned overall good job thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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Service exceptional. Service Adviser provided updates all through the process. Addressed all my concerns and explained I?m detail why certain services were recommended. I will return fir all my Lexus service needs.

Service exceptional. Service Adviser provided updates all through the process. Addressed all my concerns and explained I?m detail why certain services were recommended. I will return fir all my Lexus service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeanette, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent service experience, professional staff, fast maintenance process, and outstanding customer care throughout the entire visit.

Excellent service experience, professional staff, fast maintenance process, and outstanding customer care throughout the entire visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service, all person very helpfully nice place , friendly environment, waiting Room good seating, water and snack

Excellent service, all person very helpfully nice place , friendly environment, waiting Room good seating, water and snack

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent services and as promised got my car back on time and and it was very clean

Excellent services and as promised got my car back on time and and it was very clean

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My entire experience was a top 10. Everyone, and especially my rep, Stephanie and the technician that worked on my car. They along with the other team members were great. Attention to details is what I look for. Your dealership is on point!.

My entire experience was a top 10. Everyone, and especially my rep, Stephanie and the technician that worked on my car. They along with the other team members were great. Attention to details is what I look for. Your dealership is on point!.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ruby, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

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Very professional and communicative. Accurately gave time for service with the exception of the winsheild repair contractor

Very professional and communicative. Accurately gave time for service with the exception of the winsheild repair contractor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Took appointment last minute and they accommodate me and service finished without much delay, good job

Took appointment last minute and they accommodate me and service finished without much delay, good job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It always a pleasure when I need to get my car serviced at Group 1 Lexus. I am always in and out during drop off and pickup. Thanks to the service team especially Kevin Bayer. Keep up the great service!!!

It always a pleasure when I need to get my car serviced at Group 1 Lexus. I am always in and out during drop off and pickup. Thanks to the service team especially Kevin Bayer. Keep up the great service!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kevin was great. Very helpful and attentive. Car was serviced very quickly and I was regularly updated on the status as they learned more about what my car needed.

Kevin was great. Very helpful and attentive. Car was serviced very quickly and I was regularly updated on the status as they learned more about what my car needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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