Reviews
Everyone is friendly and welcoming when you arrive at this dealership. Their customers are always their top priority.
Everyone is friendly and welcoming when you arrive at this dealership. Their customers are always their top priority.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, professional service from my service advisor. Service was done in a reasonable amount of time and service costs appear competitive and reasonable. Always a pleasure to visit Lexus Southwest for service. Thanks.
Excellent, professional service from my service advisor. Service was done in a reasonable amount of time and service costs appear competitive and reasonable. Always a pleasure to visit Lexus Southwest for service. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am extremely of a 2026 Lexus es 350 premium + AWD, I am extremely pleased..SouthwestLexus provides an amazing car purchasing experience. I highly recommend them. They have very good pricing and exhibit a very professional car buying experience
I am extremely of a 2026 Lexus es 350 premium + AWD, I am extremely pleased..SouthwestLexus provides an amazing car purchasing experience. I highly recommend them. They have very good pricing and exhibit a very professional car buying experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean spacious and comfortable, waiting area with complementary snacks and drinks. Service representatives were personable and professional.
Clean spacious and comfortable, waiting area with complementary snacks and drinks. Service representatives were personable and professional.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
My repair consultant kept me updated and was knowledgeable, courteous. He informed me when .my a Car was ready He remembered, when I drove up he thanked me for using that dealership.
My repair consultant kept me updated and was knowledgeable, courteous. He informed me when .my a Car was ready He remembered, when I drove up he thanked me for using that dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
My experience is always a pleasant one with either of the advisor that is assigned to and today it was Jose. I told him that I had to be at work for 10:00am and he got me out on time.
My experience is always a pleasant one with either of the advisor that is assigned to and today it was Jose. I told him that I had to be at work for 10:00am and he got me out on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I had a great experience. They were very attentive and made sure I had access to transportation and snacks while I waited. They fully inspected my car and made the necessary repairs.
I had a great experience. They were very attentive and made sure I had access to transportation and snacks while I waited. They fully inspected my car and made the necessary repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hunter has been my assigned service advisor for more than 3 years. He is very professional and responsible person. You can always count on him.
Hunter has been my assigned service advisor for more than 3 years. He is very professional and responsible person. You can always count on him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Celine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!