Lexus of Southwest Houston

Great service from advisor. This survey is hard for people to do. For instance, it asks to provide a review of at least 25 words. Ridiculous...

My service agent Esner Antunez went out of his way to care of me. One thing is he communicated well and kept me informed about what was happening with my car.

Kevin Martinez is awesome! I will always recommend him to anyone looking to go in and service their vehicle. Attentive, prompt, knowledgeable and professional. Always a great experience. Thank you!

Kinley was excellent. Service and courtesy were fantastic. I really appreciate friendly and respectful communication. Everyone that I communicated with made my day. Keep up the great work. ??

Service Advisor Marlon always provides excellent service..He goes the extra mile to advise and support me as a customer. He makes certain that everything is reported and even works to provide real discounts on repair services. I appreciate his excellent service.

Wait time was longer on my first service (3hrs) but great service overall. Service advisor was nice to work with.

Sterling McCall Lexus on the southwest side of Houston is an awesome dealership. Everyone there is very kind and helpful and will do their best to get you exactly what you need or want.

Jerry Chen, the sales person, was exceptionally helpful, professional, and knowledgeable. I would highly recommend him to people. From the initial internet inquiry to post sale follow up call from Jerry, I was very impressed by the level of service and dedication.

Ashley is awesome! Great service! Excellent communication and professionalism. I requested Ashley because of previous assistance with my car. I had no problems. I am very pleased with the service.

My car has been serviced for a few years at this dealership. However, yesterday my car was under a TOTALLY DIFFERENT name. How did they mix names at all! Makes the client lose confidence in your dealership! Also I was told my car needed new brakes three services ago. However, three experts have told me otherwise. AGAIN, your dealership loses credibility! I bring my car to this dealership because the location is convenient. Just keep in mind that whenever your experts tell we need an expensive repair to be done, I will get a second opinion!