Reviews
Smooth process of check-in to check-out. Esmer was professional, friendly, courteous and we appreciate his help. We have had a good experience with all of our vehicles at Lexus.
Smooth process of check-in to check-out. Esmer was professional, friendly, courteous and we appreciate his help. We have had a good experience with all of our vehicles at Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service with Matt. My reservation was lost somehow but Matt got me taken care of. I was at the dealership for 2 1/2 hours for an oil change. A complementary car was done but could?ve been better.
Great customer service with Matt. My reservation was lost somehow but Matt got me taken care of. I was at the dealership for 2 1/2 hours for an oil change. A complementary car was done but could?ve been better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I get great service at Lexus Southwest. My service manager, Kevin B is always instrumental in getting everything done in a timely manner. They have an excellent communication system to keep me informed about my car.
I get great service at Lexus Southwest. My service manager, Kevin B is always instrumental in getting everything done in a timely manner. They have an excellent communication system to keep me informed about my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly service. No pressure to purchase the additional optional work. I would highly recommend.
Fast, friendly service. No pressure to purchase the additional optional work. I would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staffs all are Curtis and professional.Service finished in time.Over all I am satisfied by the work done by the staff. See you all next time.
Staffs all are Curtis and professional.Service finished in time.Over all I am satisfied by the work done by the staff. See you all next time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service is great and done in a sufficient amount of time. Josh my service rep kept me informed of the status of my vehicle and even helped me locate the button in my vehicle that cuts the light on when you open the car door. It?s also nice to be able to come in on early Saturdays mornings as they offer an omelette station, snacks, coffee, etc. Great customer service all away around.
Service is great and done in a sufficient amount of time. Josh my service rep kept me informed of the status of my vehicle and even helped me locate the button in my vehicle that cuts the light on when you open the car door. It?s also nice to be able to come in on early Saturdays mornings as they offer an omelette station, snacks, coffee, etc. Great customer service all away around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service advisor David (DJ) Johnson was the best advisor I have ever met. He was efficient, thoughtful, kind and overall a great employee, His service was exceptional
Service advisor David (DJ) Johnson was the best advisor I have ever met. He was efficient, thoughtful, kind and overall a great employee, His service was exceptional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thank you, Jose G.! We really appreciate your knowledge, professionalism, and all the help you?ve given us. we know we can count on you. Thanks for always being responsive, patient, and making everything go so smoothly!
Thank you, Jose G.! We really appreciate your knowledge, professionalism, and all the help you?ve given us. we know we can count on you. Thanks for always being responsive, patient, and making everything go so smoothly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Hunter makes servicing worthwhile as he gives the best customer service with a smile! Thankful for excellence!
Hunter makes servicing worthwhile as he gives the best customer service with a smile! Thankful for excellence!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
This dealership provides greater services for the past seven years serving my 2019 Lexus ES350, especially my service adviser Josh Garcia.
This dealership provides greater services for the past seven years serving my 2019 Lexus ES350, especially my service adviser Josh Garcia.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.