Lexus of Southwest Houston

Very nice sales person if I were you I’d ask for Gilberto he’s the man you sh speak with very polite and helpful I’d rate him as a 10 cool guy!

I moved from Albany,NY to Houston and come to this dealership for my car's maintenance and service. They are really topnotch. They noticed a windshield chip during the service. They contacted my insurance and repaired it right away without me paying an anything out of my pocket.

Van, my salesperson, was great. I think he went up and beyond to make sure my wife was happy with the purchase. The facility was very clean and maintained. Overall everyone is came in contact with was very pleasant. Nice job, keep it going!!!!

Lexus of Southwest Houston was very attentive from the moment I walked through the door. I was welcomed and they accommodated my situation very well. The worked diligently to come up with a deal that worked in my favor. I highly recommend this dealership. George Ross is a phenomenal car salesman.

Had to get new tire which was under warranty. When picked up vehicle tire sensor light was on. They said they gave it test drive for 3 miles. If u drove 3 miles u would have seen sensor lights on. So haven't had car a year bought certified and each time for service they something is needed. They had to replace battery. Said I needed transmission flushed for over $700 and this time I needed a belt replaced. Ar certified why wasn't this done when purchased. Makes me wonder if you are doing what you need to be doing or wait u t complimentary service expires so next time I will have e to pay. Was told 2 times the tire was replaced. Why was I told the first time it was replaced and if so why did u replace again.

I had an outstanding experience at Lexus Southwest thanks to Matt. He provided excellent service from the moment I arrived. Matt was attentive, professional, and kept me updated throughout the entire process. If you visit this dealership, definitely ask for Matt!

I came in with no appointment Kinley took care of me and kept me updated throughout the entire process. Im so grateful

Excellent service as always!! Fast and so reliable!! My service man Marlon always takes such good care of me and gets me in and out of there quickly!

My service advisor Randy Lemp is an excellent advisor. He tool time in explaining repairs on my car. I worked with him first time after Nathenial moved to Parts. I had great experience.

Everyone was very professional and knew their job very well. Josh was very polite and courteous. The facility where you wait was very well equipped to service everyone.