Reviews
I totally satisfy with the service that the dealer provides to me. I feel comfortable when I leave my car here for the service. Very nice and Good customer service. I will be back here whenever I need their service. Thank you
I totally satisfy with the service that the dealer provides to me. I feel comfortable when I leave my car here for the service. Very nice and Good customer service. I will be back here whenever I need their service. Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hade a great car buying experience with Van Lim. It was a pleasure working with him on finding us the right RX350h. Thanks to him he made my car buying experience great and at delivery he explained the vehicle to us and walked us through in settings it up. I highly recommend working with him.
Hade a great car buying experience with Van Lim. It was a pleasure working with him on finding us the right RX350h. Thanks to him he made my car buying experience great and at delivery he explained the vehicle to us and walked us through in settings it up. I highly recommend working with him.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was Fast and smooth! Noe is very patient and efficient! Great salesman! He was very informative and helpful. I highly recommend him as a salesman.
It was Fast and smooth! Noe is very patient and efficient! Great salesman! He was very informative and helpful. I highly recommend him as a salesman.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miss Kelly Callaway is an excellent Service Consultant to handle my three LS 460 ES 350 and ES 300. She has good knowledge and energy to do her job an I like her to serve my cars. Thank.
Miss Kelly Callaway is an excellent Service Consultant to handle my three LS 460 ES 350 and ES 300. She has good knowledge and energy to do her job an I like her to serve my cars. Thank.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is a wonderful dealership great customer service very clean dealership and they alway follow up with the customer while waiting for the vehicle to be finished.
This is a wonderful dealership great customer service very clean dealership and they alway follow up with the customer while waiting for the vehicle to be finished.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose Gutierrez has excellent customer service. He remembers his customer. Service was done timely and promptly.
Jose Gutierrez has excellent customer service. He remembers his customer. Service was done timely and promptly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Easy to work with and no hassles. They had the car and gave me A fair price.
Easy to work with and no hassles. They had the car and gave me A fair price.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jon, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Kevin Martinez, EXCELLENT in service, takes time explaining, make sure you understand the maintenance in your car. Thank you Kevin M
Kevin Martinez, EXCELLENT in service, takes time explaining, make sure you understand the maintenance in your car. Thank you Kevin M
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.
Good overall experience and Van was easy to work with. The GX550 came faster than I thought it would and was exactly what I was looking for.
Good overall experience and Van was easy to work with. The GX550 came faster than I thought it would and was exactly what I was looking for.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hunter my service advisor and the technician team at the dealership are fantastic. From the scheduling, drop off, loaner car process - thank you Josephine ! And the timely completion of service is the icing on the cake !
Hunter my service advisor and the technician team at the dealership are fantastic. From the scheduling, drop off, loaner car process - thank you Josephine ! And the timely completion of service is the icing on the cake !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anup, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!