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Lexus of Southwest Houston

(5,147 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(5,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Great service. The lounge is comfortable, and coffee, water, and snacks are provided. The place is very clean.

Great service. The lounge is comfortable, and coffee, water, and snacks are provided. The place is very clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everything was explained before repair was made. Marlon Romero was excellent. Kept me updated with everything. He made sure I was comfortable while in the waiting area.

Everything was explained before repair was made. Marlon Romero was excellent. Kept me updated with everything. He made sure I was comfortable while in the waiting area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I appreciate the consultant being professional, attentive and friendly. The waiting room is comfortable, snack and beverages are easily accessible.

I appreciate the consultant being professional, attentive and friendly. The waiting room is comfortable, snack and beverages are easily accessible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend!

Great overall buying experience at every step of the process. No pressure, just 5-star service. Sales and financing teams were helpful and knowledgelable. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I had a great experience. Kevin, my service advisor, got my service completed expeditiously and explained the repairs. The complimentary snacks also came in handy ?.

I had a great experience. Kevin, my service advisor, got my service completed expeditiously and explained the repairs. The complimentary snacks also came in handy ?.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carlton, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Visited the dealership for a recall notification and as promised the work was completed within two hours. Snacks and drinks were available in the lounge, which was admirable

Visited the dealership for a recall notification and as promised the work was completed within two hours. Snacks and drinks were available in the lounge, which was admirable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Thomas, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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I was in and out and they had fresh breakfast and coffee. My Appt was at 7:45 am and I was done at 8:40 am.

I was in and out and they had fresh breakfast and coffee. My Appt was at 7:45 am and I was done at 8:40 am.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Brittini, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done

Great Customer service, efficient, knowledgeable, environment clean and welcoming. Employees eager to help. Explanation of work done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I see Kevin once a year and I?m so pleased to have him as my Counselor. He?s knowledgeable, always keeps me informed on the progress of the work and does it all with a smile

I see Kevin once a year and I?m so pleased to have him as my Counselor. He?s knowledgeable, always keeps me informed on the progress of the work and does it all with a smile

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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Always great service, Mirra is amazing and takes care of business. Service center is clean and comfortable and communication is on point. Highly recommend. 25 words is ridiculous

Always great service, Mirra is amazing and takes care of business. Service center is clean and comfortable and communication is on point. Highly recommend. 25 words is ridiculous

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Elizabeth Ann, for your wonderful review! We're thrilled to hear that you experienced great service and found our service center clean and comfortable. Your kind words about Mirra and our communication mean a lot to us, and we look forward to serving you again!

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