Reviews
Superior service.....Friendly, attentive and repairs fixed. I always take my car here for service and I am never disappointed. The problem is fixed and reoccurring.
Superior service.....Friendly, attentive and repairs fixed. I always take my car here for service and I am never disappointed. The problem is fixed and reoccurring.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The customer service was very prompt and courteous to the car owner's needs in order to provide a comfortable trustworthy maintenance..
The customer service was very prompt and courteous to the car owner's needs in order to provide a comfortable trustworthy maintenance..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My service repair advisor is Stephanie Nguyen, she is awesome, always insuring my repair is done right and cater to my needs! Love the hospitality here!
My service repair advisor is Stephanie Nguyen, she is awesome, always insuring my repair is done right and cater to my needs! Love the hospitality here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lexus of Southwest Houston always provides me the best service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service.
Lexus of Southwest Houston always provides me the best service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt, efficient service. David Johnson, Service Advisor, was very helpful and attentive. Surroundings, as always, very clean and pleasant.
Prompt, efficient service. David Johnson, Service Advisor, was very helpful and attentive. Surroundings, as always, very clean and pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership has always been very professional, whether buying a new vihicle or having your Lexus serviced. Highly recommend!
This dealership has always been very professional, whether buying a new vihicle or having your Lexus serviced. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Repair was done for 20% less than quote. The parts department found all of the parts for the repair on a 2005 model for most of the savings.
Repair was done for 20% less than quote. The parts department found all of the parts for the repair on a 2005 model for most of the savings.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Louis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an excellent experience purchasing a new Lexus NX450 at SW Lexus. Our salesperson Syed Ahmed was extremely polite, patient, and knowledgeable. He made my mom (who tends to stress out) feel comfortable. Syed was the real MVP! I would not hesitate in buying another car/referring friends and family to Syed at SW Lexus.
I had an excellent experience purchasing a new Lexus NX450 at SW Lexus. Our salesperson Syed Ahmed was extremely polite, patient, and knowledgeable. He made my mom (who tends to stress out) feel comfortable. Syed was the real MVP! I would not hesitate in buying another car/referring friends and family to Syed at SW Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shouieb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!
My car service experience is always positive. Francisco was my service advisor and he was awesome! I always come to Lexus Southwest Houston for my car services.
My car service experience is always positive. Francisco was my service advisor and he was awesome! I always come to Lexus Southwest Houston for my car services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.
Great customer service with great sense of professionalism. Prompt response and communication. I will highly recommend them if you are looking for your next car.
Great customer service with great sense of professionalism. Prompt response and communication. I will highly recommend them if you are looking for your next car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.