Reviews
My car service experience is always positive. Francisco was my service advisor and he was awesome! I always come to Lexus Southwest Houston for my car services.
My car service experience is always positive. Francisco was my service advisor and he was awesome! I always come to Lexus Southwest Houston for my car services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service with great sense of professionalism. Prompt response and communication. I will highly recommend them if you are looking for your next car.
Great customer service with great sense of professionalism. Prompt response and communication. I will highly recommend them if you are looking for your next car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Sterling Lexus continues to impress, largely thanks to outstanding team members like Kelly. During my recent service maintenance visit, Kelly took phenomenal care of both me and my vehicle. It is rare to find a service adviser who combines such genuine care with high-level professional expertise. Kelly makes the entire process effortless and trustworthy. I won't go to anyone else!
Sterling Lexus continues to impress, largely thanks to outstanding team members like Kelly. During my recent service maintenance visit, Kelly took phenomenal care of both me and my vehicle. It is rare to find a service adviser who combines such genuine care with high-level professional expertise. Kelly makes the entire process effortless and trustworthy. I won't go to anyone else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David Capin is the best. He is the reason I do business with Lexus for over 19 years . Lease renewal only. I not buying a new
David Capin is the best. He is the reason I do business with Lexus for over 19 years . Lease renewal only. I not buying a new
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
We were a returning customer to Van and as previously experienced, he made it exceptional experience from start to finish. He listened to our needs and provide very highly specific solution to cater the best results. Thanks again for great experience.
We were a returning customer to Van and as previously experienced, he made it exceptional experience from start to finish. He listened to our needs and provide very highly specific solution to cater the best results. Thanks again for great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kamyar, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service great facilities great people Been going there for years and will continue to do so in the future Kevin is our service coordinator
Excellent service great facilities great people Been going there for years and will continue to do so in the future Kevin is our service coordinator
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Hugh, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a used car from this location and I want to say that Ilya is the real deal!! He’s been incredible from the moment I walked into the door. He really treats you like family and wants to see you succeed, not only with purchasing your car but in life too! I plan to recommend all my sphere of influence to him!
I recently purchased a used car from this location and I want to say that Ilya is the real deal!! He’s been incredible from the moment I walked into the door. He really treats you like family and wants to see you succeed, not only with purchasing your car but in life too! I plan to recommend all my sphere of influence to him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience from Start to finish. Highly recommend this dealership from sales to service to the follow up
Great experience from Start to finish. Highly recommend this dealership from sales to service to the follow up
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stephanie the service associate is absolutely awesome!! She is always great to deal with and provides excellent customer service.
Stephanie the service associate is absolutely awesome!! She is always great to deal with and provides excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I followed Kevin Martinez from the Clear Lake location. His attention to detail is amazing & The process was super easy. I also appreciate the efficiency at this location. Everyone always is in such a good mood.
I followed Kevin Martinez from the Clear Lake location. His attention to detail is amazing & The process was super easy. I also appreciate the efficiency at this location. Everyone always is in such a good mood.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!