Reviews
Lexus of Southwest Houston is very caring and professional. The associates are nice. The waiting room is very comfortable with snacks, tea,coffee and soft drinks. Comfy chairs, tvs, tables. Great restrooms.
Lexus of Southwest Houston is very caring and professional. The associates are nice. The waiting room is very comfortable with snacks, tea,coffee and soft drinks. Comfy chairs, tvs, tables. Great restrooms.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service advisor Ashley was very helpful and the technicians are very professional and knowledgeable. Very happy with the service
Our service advisor Ashley was very helpful and the technicians are very professional and knowledgeable. Very happy with the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Didn?t feel welcome at all nor was any attention paid to what happened to my car. And car was not cleaned when given. Was expecting not more but what is came there for.
Didn?t feel welcome at all nor was any attention paid to what happened to my car. And car was not cleaned when given. Was expecting not more but what is came there for.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service from advisor. This survey is hard for people to do. For instance, it asks to provide a review of at least 25 words. Ridiculous...
Great service from advisor. This survey is hard for people to do. For instance, it asks to provide a review of at least 25 words. Ridiculous...
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so happy to read such a great review about Lexus Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!
My service agent Esner Antunez went out of his way to care of me. One thing is he communicated well and kept me informed about what was happening with my car.
My service agent Esner Antunez went out of his way to care of me. One thing is he communicated well and kept me informed about what was happening with my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sheria, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin Martinez is awesome! I will always recommend him to anyone looking to go in and service their vehicle. Attentive, prompt, knowledgeable and professional. Always a great experience. Thank you!
Kevin Martinez is awesome! I will always recommend him to anyone looking to go in and service their vehicle. Attentive, prompt, knowledgeable and professional. Always a great experience. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sebastian, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!
Kinley was excellent. Service and courtesy were fantastic. I really appreciate friendly and respectful communication. Everyone that I communicated with made my day. Keep up the great work. ??
Kinley was excellent. Service and courtesy were fantastic. I really appreciate friendly and respectful communication. Everyone that I communicated with made my day. Keep up the great work. ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wilbert, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Advisor Marlon always provides excellent service..He goes the extra mile to advise and support me as a customer. He makes certain that everything is reported and even works to provide real discounts on repair services. I appreciate his excellent service.
Service Advisor Marlon always provides excellent service..He goes the extra mile to advise and support me as a customer. He makes certain that everything is reported and even works to provide real discounts on repair services. I appreciate his excellent service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Caryn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Wait time was longer on my first service (3hrs) but great service overall. Service advisor was nice to work with.
Wait time was longer on my first service (3hrs) but great service overall. Service advisor was nice to work with.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sterling McCall Lexus on the southwest side of Houston is an awesome dealership. Everyone there is very kind and helpful and will do their best to get you exactly what you need or want.
Sterling McCall Lexus on the southwest side of Houston is an awesome dealership. Everyone there is very kind and helpful and will do their best to get you exactly what you need or want.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Frankie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!