Lexus of Southwest Houston

It’s nice and neat and plenty of seating available. They also decorate for the seasons!

All good except loaner car was too small. Should loan out the same style so customer is familiar with it.

Lexus has the best Service advisor! Mirra was amazing and so is Jevin and David

As always fantastic service. Our service advisor Kevin is phenomenal and the work was done timely

Ezra was great! He was very knowledgeable about the servicing and he got me in and out. I would recommend this dealer to other people.

The guys in parts were so rude both , I went on sat. @ 10:00 don?t have names . I was trying to take care of something they both were so short and rude could have handle it way better , after been redirected by another employee, how to handle it by upper management.

Go see Gilbert if you want a no xx deal. He has now earned a buyer for life. Thank you to him and the staff at Southwest Lexus.

Esner always takes care of all services we need for both my car and my husband’s car. He ensures I have a loaner car available at every visit. And if any issues arise which are beyond his control, he makes sure to find a solution and have it fixed as soon as he becomes aware of them, and does so in a way without causing any inconvenience to me. Five star service from a five star dealership, It’s really great to have him as a single point of contact for all the necessary maintenance as our advisor, as I can completely rely on him.

Good service, professional adviser, free breakfast! Highly recommended! Thumbs up to Stephanie N. Only improvement needed is wait time, 2 hours for an oil change is pretty long.

This location features a great professional environment with flexible appointment times, and everything was delivered exactly as promise.