Reviews
The customer services is excellent, always explaining what you need and the please is clean. I love their customer services
The customer services is excellent, always explaining what you need and the please is clean. I love their customer services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall everything done beautifully. I will definitely recommend this service. Next time I will try to buy a car from here. Again I will recommend.
Overall everything done beautifully. I will definitely recommend this service. Next time I will try to buy a car from here. Again I will recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lalu, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best dealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I experienced a tire blew out. I brought it in the same day and was able to get two tires replaced. While at the dealership my key fob battery died and it was easily replaced without charge. Though it was not the day I planned, I highly appreciate Jose (tire specialist) for helping me and being so kind to allow me to use a loaner, as I recently had surgery and wanted to return home to rest while my car was being repaired.
I experienced a tire blew out. I brought it in the same day and was able to get two tires replaced. While at the dealership my key fob battery died and it was easily replaced without charge. Though it was not the day I planned, I highly appreciate Jose (tire specialist) for helping me and being so kind to allow me to use a loaner, as I recently had surgery and wanted to return home to rest while my car was being repaired.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Briana, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Kevin Martinez is always courteous and always makes my service experience easier. Kevin advises me and explains the service requirements in detail. Thank you again Kevin
Kevin Martinez is always courteous and always makes my service experience easier. Kevin advises me and explains the service requirements in detail. Thank you again Kevin
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrice, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Courteous and friendly service excellent waiting area with snacks. But long wait for battery replacement.
Courteous and friendly service excellent waiting area with snacks. But long wait for battery replacement.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast,friendly staff and efficient! Have most of the repairs performed here. Service writers keep you informed and are not pushy. Will return again. Waiting area cleqn and stocked with snacks.
Fast,friendly staff and efficient! Have most of the repairs performed here. Service writers keep you informed and are not pushy. Will return again. Waiting area cleqn and stocked with snacks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service and serviced performed on my vehicle. I will definitely be coming back . Steven did a great job in communication and providing cost .
Great customer service and serviced performed on my vehicle. I will definitely be coming back . Steven did a great job in communication and providing cost .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kendall, we're happy you found Steven to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very kind peope. Everyone seemed to always have a smile on their faces. Thank you
Very kind peope. Everyone seemed to always have a smile on their faces. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair