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Lexus of Southwest Houston

(4,922 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

See all 497 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Personable + professional are two words that describe my experience with Southwest Lexus. Everyone from my sales rep Jimmy Olguin to Annie Tran the Finance Director made my purchase seamless.

Personable + professional are two words that describe my experience with Southwest Lexus. Everyone from my sales rep Jimmy Olguin to Annie Tran the Finance Director made my purchase seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I love the pre owned department four stars, service is really not up to Lexus quality

I love the pre owned department four stars, service is really not up to Lexus quality

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent professional service as always provided by Service Consultant Marlon Romero and the Service Department at Lexus Southwest Houston. Great communication to keep you informed of status of service.

Excellent professional service as always provided by Service Consultant Marlon Romero and the Service Department at Lexus Southwest Houston. Great communication to keep you informed of status of service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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I waited less than the amount of time predicted and checked out very efficiently. My representative, Steven did an excellent job of keeping me informed along the way. It is my first appointment for my first Lexus and I was VERY impressed.

I waited less than the amount of time predicted and checked out very efficiently. My representative, Steven did an excellent job of keeping me informed along the way. It is my first appointment for my first Lexus and I was VERY impressed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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For years I have my cars serviced at the same dealer and the advisor Kevin is very professional. The repairs and service and loan a car are excellent

For years I have my cars serviced at the same dealer and the advisor Kevin is very professional. The repairs and service and loan a car are excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Greeted politely by Randy, and service was excellent. Treated like a queen and left with a washed car inside and out. Topping it off was valet service to an air conditioned location. Timing was perfect!

Greeted politely by Randy, and service was excellent. Treated like a queen and left with a washed car inside and out. Topping it off was valet service to an air conditioned location. Timing was perfect!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good customer services. Francisco is very helpful. He take good care of my need. To have the car fixed.

Good customer services. Francisco is very helpful. He take good care of my need. To have the car fixed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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the process was easy and hassle free. I see why Lexus has som much repeat business. Our salesman Jimmy Olguine was eaplained everything before, during and after the process. I had car dealers for clients fo over 15 years. and this experiences was the best I have had.

the process was easy and hassle free. I see why Lexus has som much repeat business. Our salesman Jimmy Olguine was eaplained everything before, during and after the process. I had car dealers for clients fo over 15 years. and this experiences was the best I have had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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My advisor, Cody, was very helpful and kept me well informed throughout the entire process. The repair was handled friendly and quickly as always by the crew in the Service Department.

My advisor, Cody, was very helpful and kept me well informed throughout the entire process. The repair was handled friendly and quickly as always by the crew in the Service Department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rhenee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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At the time of taking appointment, I had clearly mentioned that I needed oil change. The dealer did not do the oil change but tire rotation only. Very disappointing. Also, it took a long time for the car to be brought out for delivery after the payment. No apologies for that.

At the time of taking appointment, I had clearly mentioned that I needed oil change. The dealer did not do the oil change but tire rotation only. Very disappointing. Also, it took a long time for the car to be brought out for delivery after the payment. No apologies for that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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