Reviews
I Have being taking my 2007 ES350 to Lexus Southwest since 2009. They have helped keeping in good shape. Satisfied with the work and service advisors.
I Have being taking my 2007 ES350 to Lexus Southwest since 2009. They have helped keeping in good shape. Satisfied with the work and service advisors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very knowledgeable staff. They asked questions made recommendations without being pushy. They honored the coupon and did not question the timing. They did a full inspection.
Very knowledgeable staff. They asked questions made recommendations without being pushy. They honored the coupon and did not question the timing. They did a full inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a great experience with their car maintenance service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care of my vehicle. The pricing was reasonable, and I was very satisfied with the quality of the work. I would definitely recommend them for reliable and professional car maintenance.
I had a great experience with their car maintenance service. The staff was professional, friendly, and knowledgeable. They explained the work clearly, completed the service on time, and took great care of my vehicle. The pricing was reasonable, and I was very satisfied with the quality of the work. I would definitely recommend them for reliable and professional car maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly was excellent. Personality awesome. Explained everything and potential cost. Extremely satisfied with her work, honesty and explanation of all needed and why. Give her a raise. Best since I have been coming. No judgements no shy away from questions.
Kelly was excellent. Personality awesome. Explained everything and potential cost. Extremely satisfied with her work, honesty and explanation of all needed and why. Give her a raise. Best since I have been coming. No judgements no shy away from questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is a nice waiting room and waiting time is reasonable, the service advisor is nice, the processing time is quick and works are done right.
There is a nice waiting room and waiting time is reasonable, the service advisor is nice, the processing time is quick and works are done right.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Tuan H made the car buying experience seamless. Can?t ask for a better rep. He listens. Will always be our go to when needing a new car.
Tuan H made the car buying experience seamless. Can?t ask for a better rep. He listens. Will always be our go to when needing a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Julie, thank you for your kind review; we are happy to pass along your comments to Tuan here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.
Superior service.....Friendly, attentive and repairs fixed. I always take my car here for service and I am never disappointed. The problem is fixed and reoccurring.
Superior service.....Friendly, attentive and repairs fixed. I always take my car here for service and I am never disappointed. The problem is fixed and reoccurring.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Monica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The customer service was very prompt and courteous to the car owner's needs in order to provide a comfortable trustworthy maintenance..
The customer service was very prompt and courteous to the car owner's needs in order to provide a comfortable trustworthy maintenance..
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My service repair advisor is Stephanie Nguyen, she is awesome, always insuring my repair is done right and cater to my needs! Love the hospitality here!
My service repair advisor is Stephanie Nguyen, she is awesome, always insuring my repair is done right and cater to my needs! Love the hospitality here!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paulina, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lexus of Southwest Houston always provides me the best service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service.
Lexus of Southwest Houston always provides me the best service out of all the lexus dealers i’ve been to. Thank you Hunter for the customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kevin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!