Lexus of Southwest Houston

Fast, friendly service. No pressure to purchase the additional optional work. I would highly recommend.

Staffs all are Curtis and professional.Service finished in time.Over all I am satisfied by the work done by the staff. See you all next time.

Service is great and done in a sufficient amount of time. Josh my service rep kept me informed of the status of my vehicle and even helped me locate the button in my vehicle that cuts the light on when you open the car door. It?s also nice to be able to come in on early Saturdays mornings as they offer an omelette station, snacks, coffee, etc. Great customer service all away around.

Service advisor David (DJ) Johnson was the best advisor I have ever met. He was efficient, thoughtful, kind and overall a great employee, His service was exceptional

Thank you, Jose G.! We really appreciate your knowledge, professionalism, and all the help you?ve given us. we know we can count on you. Thanks for always being responsive, patient, and making everything go so smoothly!

Hunter makes servicing worthwhile as he gives the best customer service with a smile! Thankful for excellence!

This dealership provides greater services for the past seven years serving my 2019 Lexus ES350, especially my service adviser Josh Garcia.

I recently purchased a new Lexus TX from Lexus Southwest Houston, and the entire experience exceeded my expectations. My sales associate, Jerry Chen, was professional, knowledgeable, and very patient throughout the entire process. Communication was always smooth and straightforward. She listened to what I was looking for and never made me feel pressured to buy something I didn?t want. Unlike some dealerships where you spend hours negotiating or dealing with unnecessary sales tactics, everything here was transparent, efficient, and respectful. Jerry answered all of my questions honestly and made the entire purchasing process easy and enjoyable. From choosing the right vehicle to completing the paperwork and taking delivery, everything went seamlessly. I truly appreciate the outstanding customer service and professionalism. If you?re looking to purchase a Lexus in the Houston area, I highly recommend working with Jerry Chen and the team at Lexus Southwest Houston. Thank you for making this one of the best car-buying experiences I?ve ever had!

Kinsley is a great service advisor!!!. Makes my visit to the dealership easy. Very knowledgeable, helpful and nice to deal with Wish you had more like Kinsley.

Always treated professionally with courtesy and respect anytime I have scheduled maintenance. I believe Hunter Bassett is a great representative or your organization and resolves issues that come up in a timely manner.