Reviews
Matt and Pedrom were very accommodating to me. They even bought me food and worked together to get the car ready well within time. I got the car I wanted and it was because of these two gentlemen! Thank you Lexus of Southwest Houston. I will also post a review publicly on Google and yelp. Thank you again!
Matt and Pedrom were very accommodating to me. They even bought me food and worked together to get the car ready well within time. I got the car I wanted and it was because of these two gentlemen! Thank you Lexus of Southwest Houston. I will also post a review publicly on Google and yelp. Thank you again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service manager kept me engaged at all times. I asked for a longer car 2 hours after I was there and they accommodated me.,
Service manager kept me engaged at all times. I asked for a longer car 2 hours after I was there and they accommodated me.,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service, Jeffrey is awesome! My car was taken cared of in a timely manner. I was given a loan car and my car was ready as promised.
Outstanding service, Jeffrey is awesome! My car was taken cared of in a timely manner. I was given a loan car and my car was ready as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cris, we are very happy we could provide you with a positive experience! We hope you have a great day!
Always good, everyone happy to help you. Service advisor went above and beyond to make sure wait was enjoyable as possible.
Always good, everyone happy to help you. Service advisor went above and beyond to make sure wait was enjoyable as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lexus service is a big part of the reason I am on my fourth Lexus and my husband is on his second. Their service department is exceptional, and we love having Kevin as a service advisor.
Lexus service is a big part of the reason I am on my fourth Lexus and my husband is on his second. Their service department is exceptional, and we love having Kevin as a service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
Great. I had great experience. Will recommend people to come and deal with Lexus. Overall is great experience. Thank you Lexus Southwest. Continue doing a good job.
Great. I had great experience. Will recommend people to come and deal with Lexus. Overall is great experience. Thank you Lexus Southwest. Continue doing a good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
Clean, efficient, friendly,...FINALLY! There were some challenges before, but things appear corrected. I finally have a fantastic service advisor too.
Clean, efficient, friendly,...FINALLY! There were some challenges before, but things appear corrected. I finally have a fantastic service advisor too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin Bayer and Lisa G are great. This is enough words for you so accept as is or else I will not do this again next time since I have a GX and an RX for 12 years bla, bla, bla.
Kevin Bayer and Lisa G are great. This is enough words for you so accept as is or else I will not do this again next time since I have a GX and an RX for 12 years bla, bla, bla.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, we are so happy to hear that Kevin and Lisa provided great service for you! We appreciate your loyalty to our business and look forward to serving you for years to come.
Always a great experience! Matt always makes sure that everything runs smoothly and keeps me posted every step of the way. I highly recommend this location.
Always a great experience! Matt always makes sure that everything runs smoothly and keeps me posted every step of the way. I highly recommend this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eliaz, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
Dealership worked hard to find a fair solution and replace 12 volt battery before it became a reoccurring problem.
Dealership worked hard to find a fair solution and replace 12 volt battery before it became a reoccurring problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair