Reviews
The entirety of the staff that I worked were friendly, competent and eager to help me. I want to single out Hadiz and MO for their efforts on my behalf. And, in particular, Fardin; I have never had such a great experience with anyone in sales or customer service.
The entirety of the staff that I worked were friendly, competent and eager to help me. I want to single out Hadiz and MO for their efforts on my behalf. And, in particular, Fardin; I have never had such a great experience with anyone in sales or customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My service provider always listens to my concerns and answers questions in clear, understandable terms. I am greeted warmly and I feel like a valued customer.
My service provider always listens to my concerns and answers questions in clear, understandable terms. I am greeted warmly and I feel like a valued customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Florence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mirra with Lexus southwest in the service department coordinates 5-star service. Thank you to the entire service department staff. Definitely my rescue team when it comes to regular maintenance and unforeseen issues.
Mirra with Lexus southwest in the service department coordinates 5-star service. Thank you to the entire service department staff. Definitely my rescue team when it comes to regular maintenance and unforeseen issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor Jose has good knowledge about the vehicle, good manner and keeping me updated about the progress.
Service advisor Jose has good knowledge about the vehicle, good manner and keeping me updated about the progress.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lexus of Southwest team provide a great experience during the purchase of my new vehicle
Lexus of Southwest team provide a great experience during the purchase of my new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve had 4 years of experience with Lexus of southwest Houston and have always had amazing customer service. I highly recommend this dealership to anyone looking to buy a Lexus!
I’ve had 4 years of experience with Lexus of southwest Houston and have always had amazing customer service. I highly recommend this dealership to anyone looking to buy a Lexus!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was exceptional and happened really fast and yet there wasn’t a step missed from searching for a car to the application process to finance. Great salesman and team!
My experience was exceptional and happened really fast and yet there wasn’t a step missed from searching for a car to the application process to finance. Great salesman and team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice facility, good workstations, timely service and helpful advisors. Shoutout to Marlon. Pricing was reasonable.
Nice facility, good workstations, timely service and helpful advisors. Shoutout to Marlon. Pricing was reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.
I?m from south western part of Louisiana, it took no time to get the vehicle I wanted I was stuck in traffic longer than I was at the dealership!!! Please go see Farzad Askari?
I?m from south western part of Louisiana, it took no time to get the vehicle I wanted I was stuck in traffic longer than I was at the dealership!!! Please go see Farzad Askari?
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Derouen, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Josh continues to be courteous and professional in answering all questions! Knowing he?s knowledgeable and explaining what service will be done has been very important!
Josh continues to be courteous and professional in answering all questions! Knowing he?s knowledgeable and explaining what service will be done has been very important!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!