Reviews
Friendly , knowledgeable and accommodating It Was my first time there but I am happy I picked that location to service my Lexus
Friendly , knowledgeable and accommodating It Was my first time there but I am happy I picked that location to service my Lexus
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and explanation. Timely response and delivery. Excellent salesman who worked with us. Felt satisfied when leaving the dealership
Excellent service and explanation. Timely response and delivery. Excellent salesman who worked with us. Felt satisfied when leaving the dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service. Dahn was very cordial and helpful and the whole Lexus team made the purchase a very easy process.
Great service. Dahn was very cordial and helpful and the whole Lexus team made the purchase a very easy process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
First visit to this Lexus Dealership. All of the staff were friendly and perfessional. The customer lounge was clean and well stocked with drinks and snacks. The ladies room was clean. I enjoyed the quiet area lounge set apart from the main lounge area. My oil change and tire rotation were done in a timely manner. I will return for my next maintenance.
First visit to this Lexus Dealership. All of the staff were friendly and perfessional. The customer lounge was clean and well stocked with drinks and snacks. The ladies room was clean. I enjoyed the quiet area lounge set apart from the main lounge area. My oil change and tire rotation were done in a timely manner. I will return for my next maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great service. Appreciate you hard work. Derrick was very helpful. Would recommend this location to my friends. Attentive and polite, thank you
Thank you for a great service. Appreciate you hard work. Derrick was very helpful. Would recommend this location to my friends. Attentive and polite, thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nataliya, we are so happy to read such a great review about Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks Marlon for taking care of me! I got a lot of work done on my car, and was given a loaner for a couple days. Communication was clear and I appreciate how fast the service was too! Definitely recommended!
Thanks Marlon for taking care of me! I got a lot of work done on my car, and was given a loaner for a couple days. Communication was clear and I appreciate how fast the service was too! Definitely recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was my pleasure working with Advisor Matt on my vehicle service. He did an outstanding job and was able to answer service related questions and concerns.
It was my pleasure working with Advisor Matt on my vehicle service. He did an outstanding job and was able to answer service related questions and concerns.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jamie, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
My first experience was awesome and beautiful he took care of me and my needs. I didn?t know the process and carefully walked me through it. Thank you, Esner!
My first experience was awesome and beautiful he took care of me and my needs. I didn?t know the process and carefully walked me through it. Thank you, Esner!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Telesa, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Professional and courteous experience from start to finish. The service team and dealership staff were friendly and accommodating. Comfortable lounge area with refreshments. A very pleasant environment for waiting.
Professional and courteous experience from start to finish. The service team and dealership staff were friendly and accommodating. Comfortable lounge area with refreshments. A very pleasant environment for waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Josh was very nice and respectful. I came in the day before but did not leave my vehicle because I needed a loaner car. He did not seem annoyed or anything with me about wasting time.
Josh was very nice and respectful. I came in the day before but did not leave my vehicle because I needed a loaner car. He did not seem annoyed or anything with me about wasting time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mary, we're happy you found Josh to be so supportive during your experience here at Lexus Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!