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Lexus of Southwest Houston

(5,266 reviews)
Visit Lexus of Southwest Houston
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(5,266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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It was top class service! Fast knowledgeable techs and very professional and polite. Got a very nice loaner as well. Im very pleased with this dealership services

It was top class service! Fast knowledgeable techs and very professional and polite. Got a very nice loaner as well. Im very pleased with this dealership services

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good service, very nice person , very professional , working hard, on time , will prefer our friends and family. The facility is very clean, good service

Very good service, very nice person , very professional , working hard, on time , will prefer our friends and family. The facility is very clean, good service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service Repairs were done in a timely fashion All the staff was friendly Facilitiy was clean and welcoming I would recommend SW Lexus for anyone in the market for a new or pre owned Lexus

Great customer service Repairs were done in a timely fashion All the staff was friendly Facilitiy was clean and welcoming I would recommend SW Lexus for anyone in the market for a new or pre owned Lexus

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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i had been a customer of this dealership for over 25 years. they are now awful. on hold for at least 30 minutes every call . service departments makes lots of mistakes and charges you for them. and if you don?t want a 300 wiper replacement they tell you to not come back

i had been a customer of this dealership for over 25 years. they are now awful. on hold for at least 30 minutes every call . service departments makes lots of mistakes and charges you for them. and if you don?t want a 300 wiper replacement they tell you to not come back

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My service advisor is Marlon Romero. I am able to make an appointment to take my car in for the required work with ease. Once there Marlon listens to my concerns and gets the work done to my satisfaction. As always I received excellent service from Marlon.

My service advisor is Marlon Romero. I am able to make an appointment to take my car in for the required work with ease. Once there Marlon listens to my concerns and gets the work done to my satisfaction. As always I received excellent service from Marlon.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They provided a prompt service even though i didn?t have an appointment. I had a nail on the tire and they replaced it free of charge.

They provided a prompt service even though i didn?t have an appointment. I had a nail on the tire and they replaced it free of charge.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My service advisor was Stephanie, and she was professional from the moment she introduced herself until she handed me my keys. She kept me informed throughout the entire process, providing updates on my vehicle?s progress as well as the estimated timeline for completion. I really appreciated her communication and professionalism. Great service from start to finish!

My service advisor was Stephanie, and she was professional from the moment she introduced herself until she handed me my keys. She kept me informed throughout the entire process, providing updates on my vehicle?s progress as well as the estimated timeline for completion. I really appreciated her communication and professionalism. Great service from start to finish!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Josue Garcia was great to work with. He made it simple and easy and a great communicator durning my service today.

Josue Garcia was great to work with. He made it simple and easy and a great communicator durning my service today.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything about my experience was top tier.. loved every minute’🔥🔥🔥My salesman was everything and more

Everything about my experience was top tier.. loved every minute’🔥🔥🔥My salesman was everything and more

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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The oil change took 3 hours instead of 2 hours. Will only come back if I have to for major repairs. I do not know why you need to make an appointment, it doesn?t mean your car will be service at that time

The oil change took 3 hours instead of 2 hours. Will only come back if I have to for major repairs. I do not know why you need to make an appointment, it doesn?t mean your car will be service at that time

Rating breakdown (out of 5):
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Buying process
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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