Reviews
My service advisor Randy Lemp is an excellent advisor. He tool time in explaining repairs on my car. I worked with him first time after Nathenial moved to Parts. I had great experience.
My service advisor Randy Lemp is an excellent advisor. He tool time in explaining repairs on my car. I worked with him first time after Nathenial moved to Parts. I had great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone was very professional and knew their job very well. Josh was very polite and courteous. The facility where you wait was very well equipped to service everyone.
Everyone was very professional and knew their job very well. Josh was very polite and courteous. The facility where you wait was very well equipped to service everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I brought my Lexus for oil change and next day my car started to leake oil. I have done service here many times before and this is the first time it happens to me
I brought my Lexus for oil change and next day my car started to leake oil. I have done service here many times before and this is the first time it happens to me
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re sorry to hear about your experience during your recent service visit. We’d like the opportunity to address your leak concern, but we’ll need a bit more information to locate your vehicle. Please contact Jesse Rodriguez at 713‑995‑2464 so we can assist you promptly. Holly Kaminga Service Director
Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit because he is a huge car enthusiast. We were very grateful for his kindness, patience, and expertise. Hans went above and beyond to make our visit enjoyable, and we truly appreciate the excellent service he provided. For a shorter version: Hans Schackmann was awesome! Very helpful, knowledgeable, and considerate. He even offered to show my son some cars, and my son is a huge car enthusiast. We are very grateful for his kindness and expertise. Excellent service!
Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit because he is a huge car enthusiast. We were very grateful for his kindness, patience, and expertise. Hans went above and beyond to make our visit enjoyable, and we truly appreciate the excellent service he provided. For a shorter version: Hans Schackmann was awesome! Very helpful, knowledgeable, and considerate. He even offered to show my son some cars, and my son is a huge car enthusiast. We are very grateful for his kindness and expertise. Excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had a flat tire repaired. Great service. Love how quick they are able to fit me into the day with a last minute notice. Would highly recommend.
Had a flat tire repaired. Great service. Love how quick they are able to fit me into the day with a last minute notice. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very professional service Xx xx xx cxxx. Xxxx. Cxxx. Cccv ffgg. Hjb. Sddf. Jkmmnn dfggg ggghh hjm. Ccc jjj jjjj aasc hhjjm bhbj sevbh. Ghhh
Very professional service Xx xx xx cxxx. Xxxx. Cxxx. Cccv ffgg. Hjb. Sddf. Jkmmnn dfggg ggghh hjm. Ccc jjj jjjj aasc hhjjm bhbj sevbh. Ghhh
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cody is the consummate professional! Explained everything clearly. Great set of tires also! Great personality and attention to detail. Nice loaner. Lexus is the Best!!!
Cody is the consummate professional! Explained everything clearly. Great set of tires also! Great personality and attention to detail. Nice loaner. Lexus is the Best!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeffrey, we're happy you found our staff Cody to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!
This Dealership is super clean and the staff is warm and friendly. The service advisor kept me informed and was a delight to work with. I highly recommend this location.
This Dealership is super clean and the staff is warm and friendly. The service advisor kept me informed and was a delight to work with. I highly recommend this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Friendly staff and clean environment. Getting a loaner vehicle was a great experience. I’ve been servicing my vehicle here since it was purchased and I’ll always use this dealership.
Friendly staff and clean environment. Getting a loaner vehicle was a great experience. I’ve been servicing my vehicle here since it was purchased and I’ll always use this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit because he is a huge car enthusiast. We were very grateful for his kindness, patience, and expertise. Hans went above and beyond to make our visit enjoyable, and we truly appreciate the excellent service he provided. For a shorter version: Hans Schackmann was awesome! Very helpful, knowledgeable, and considerate. He even offered to show my son some cars, and my son is a huge car enthusiast. We are very grateful for his kindness and expertise. Excellent service!
Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit because he is a huge car enthusiast. We were very grateful for his kindness, patience, and expertise. Hans went above and beyond to make our visit enjoyable, and we truly appreciate the excellent service he provided. For a shorter version: Hans Schackmann was awesome! Very helpful, knowledgeable, and considerate. He even offered to show my son some cars, and my son is a huge car enthusiast. We are very grateful for his kindness and expertise. Excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Hans here at Lexus Southwest Houston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!