Reviews
Routine oil/filter change and tire rotation. They had a few more recommendations, but no high pressure for me to get them done that same day..
Routine oil/filter change and tire rotation. They had a few more recommendations, but no high pressure for me to get them done that same day..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I arrived was approached immediately, my service person was told he had a customer, he responded promptly.
I arrived was approached immediately, my service person was told he had a customer, he responded promptly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! We hope you have a great day!
Excellent service on my tire rotation. Southwest Lexus always does a great job. I like going to the dealership because you don?t know if you service your car anywhere else that place may not exist if you need to go back for whatever issues .
Excellent service on my tire rotation. Southwest Lexus always does a great job. I like going to the dealership because you don?t know if you service your car anywhere else that place may not exist if you need to go back for whatever issues .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent experience from start to finish! The Lexus dealership was professional, honest, and made the entire process easy and stress-free. Farzad was outstanding — friendly, knowledgeable, and never pushy. He answered all my questions and made sure I got exactly what I wanted. I highly recommend both the dealership and Farzad to anyone looking for a great car-buying experience!
Excellent experience from start to finish! The Lexus dealership was professional, honest, and made the entire process easy and stress-free. Farzad was outstanding — friendly, knowledgeable, and never pushy. He answered all my questions and made sure I got exactly what I wanted. I highly recommend both the dealership and Farzad to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Anastasia, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Experience was great at this dealership. I returned to the same sales person from 3 years ago which was great. Every thing went seamlessly easy in leasing another vehicle.
Experience was great at this dealership. I returned to the same sales person from 3 years ago which was great. Every thing went seamlessly easy in leasing another vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michelle, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience, Ezner at the Southwest Lexus dealership was great and helped me get a discount and had my car service in a very efficient manner.
Excellent experience, Ezner at the Southwest Lexus dealership was great and helped me get a discount and had my car service in a very efficient manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Prisca, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
very easy to book an appointment, able to speak to a live person. Very professional service team, kept me updated. No surprise charges. Would definitely recommend
very easy to book an appointment, able to speak to a live person. Very professional service team, kept me updated. No surprise charges. Would definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They’re very nice to rich customers And very helpful when I had some questions
They’re very nice to rich customers And very helpful when I had some questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent experience. I have veen taking my car to the service center for car maintenance for over two years. I am always treated with respect and my concerns are handled efficiently.
Excellent experience. I have veen taking my car to the service center for car maintenance for over two years. I am always treated with respect and my concerns are handled efficiently.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Regina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service is always impeccable. The time not so much. My service advisor told me I’d be out of there in an hour or an hour and a half. I was there 3 1/2 hours. If he had told me in the beginning the true estimated time it would be no issue.
The service is always impeccable. The time not so much. My service advisor told me I’d be out of there in an hour or an hour and a half. I was there 3 1/2 hours. If he had told me in the beginning the true estimated time it would be no issue.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair