Reviews
The staff is very kind and friendly. The waiting room is also a very clean
The staff is very kind and friendly. The waiting room is also a very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!
The dealership scheduled my visit for 9 a.m. and I was greeted at that time. The approximate time to have my service completed was off by only a few minutes. The representative who helped me was very courteous.
The dealership scheduled my visit for 9 a.m. and I was greeted at that time. The approximate time to have my service completed was off by only a few minutes. The representative who helped me was very courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!
Overall bad attitude for Lexus quality & longevity is totally missing. Not possible to keep my pristine car maintained any longer at the dealer it was purchased from. Attitude is everything?.
Overall bad attitude for Lexus quality & longevity is totally missing. Not possible to keep my pristine car maintained any longer at the dealer it was purchased from. Attitude is everything?.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your comments. I am sorry to hear that your service experience did not meet expectations. I would like to find out more about your visit to improve future service but I am unable to locate your customer records with the information provided in the review. Please contact me at 713-995-2414 and I will do my best to resolve the issue. Holly Kaminga Service Director
Awesome, make me fell like I have a lots of money when I don?t haha just your avg joe taking advantage of great service
Awesome, make me fell like I have a lots of money when I don?t haha just your avg joe taking advantage of great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Katherine, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Their sincerity patience and the enthusiasm moved me deeply!Thank They to mach !strong recommendation 👍👍👍
Their sincerity patience and the enthusiasm moved me deeply!Thank They to mach !strong recommendation 👍👍👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ruby, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SW Lexus is superb and is the only place I will go to get my vehicle serviced.
SW Lexus is superb and is the only place I will go to get my vehicle serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Easy and fast service! Everyone was great from the moment I walked in and left
Easy and fast service! Everyone was great from the moment I walked in and left
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This Dealership has always just taken care of the the vehicle we purchased from them. The advisor I had today explained a few things that will help me going forward. Her name is Kelly Callaway
This Dealership has always just taken care of the the vehicle we purchased from them. The advisor I had today explained a few things that will help me going forward. Her name is Kelly Callaway
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Great service .didn't as long as expected. Also had a complim9 wash. SO far so good.
Great service .didn't as long as expected. Also had a complim9 wash. SO far so good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
You guys ruck! Thank you for seamlessly helping me to get my dream car. I love it!
You guys ruck! Thank you for seamlessly helping me to get my dream car. I love it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!