Reviews
I had a great experience with Lexus Southwest! The staff was friendly, professional, and helpful throughout the entire process. Their customer service was excellent, and they made everything smooth and stress-free. I truly appreciate the attention to detail and the way they treat their customers. I highly recommend Lexus Southwest to anyone looking for outstanding service and a great overall experience. I look forward to doing business with them again!
I had a great experience with Lexus Southwest! The staff was friendly, professional, and helpful throughout the entire process. Their customer service was excellent, and they made everything smooth and stress-free. I truly appreciate the attention to detail and the way they treat their customers. I highly recommend Lexus Southwest to anyone looking for outstanding service and a great overall experience. I look forward to doing business with them again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had great experience and excellent service at this dealership. Great operations and will always use them and trust them.
I have always had great experience and excellent service at this dealership. Great operations and will always use them and trust them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Donovan Thomas was an exceptional salesman! He was courteous, genuine, and very professional. The dealership was exceptional. Everyone was attentive and friendly. đź’Ż
Donovan Thomas was an exceptional salesman! He was courteous, genuine, and very professional. The dealership was exceptional. Everyone was attentive and friendly. đź’Ż
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service! Consistent and professional. Greeted by my service specialist, time frame of service is always correct, including maintenance and repairs. Ask for Kinley Facilities are clean and many different seating areas.
Excellent service! Consistent and professional. Greeted by my service specialist, time frame of service is always correct, including maintenance and repairs. Ask for Kinley Facilities are clean and many different seating areas.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Melissa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice dealer , they cleaned my car well and serviced . I drive a Lexus gx 550 in nebula grey. The restrooms are clean as well and have snacks
Nice dealer , they cleaned my car well and serviced . I drive a Lexus gx 550 in nebula grey. The restrooms are clean as well and have snacks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent customer service by Hunter and Lexus service staff. The service technician, Hunter is customer intuitive and the service staff delivered very timely completion.thanks!
Excellent customer service by Hunter and Lexus service staff. The service technician, Hunter is customer intuitive and the service staff delivered very timely completion.thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrice, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!
Kevin Martinez is always on his game. This location is not nearest to me but when you experience top notch service it?s worth a drive for that peace of mind and level of professionalism.
Kevin Martinez is always on his game. This location is not nearest to me but when you experience top notch service it?s worth a drive for that peace of mind and level of professionalism.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rosie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It’s always a pleasure bringing my car back to Lexus, whether it’s for service or just routine maintenance. You guys get me right every single time, and the customer service never disappoints! I truly appreciate the care and attention you put into making sure my car is taken care of. I wouldn’t have it any other way!
It’s always a pleasure bringing my car back to Lexus, whether it’s for service or just routine maintenance. You guys get me right every single time, and the customer service never disappoints! I truly appreciate the care and attention you put into making sure my car is taken care of. I wouldn’t have it any other way!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin my service advisor was very professional,polite considerate of my time. I highly.recommend!
Kevin my service advisor was very professional,polite considerate of my time. I highly.recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent dealership! Marlon is the best. I have been taking my car there for 20 years and I have never had a problem with their work.
Excellent dealership! Marlon is the best. I have been taking my car there for 20 years and I have never had a problem with their work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!