Reviews
They made it more stressful than it should have been had they listened to me and gave me what I asked for initially.
They made it more stressful than it should have been had they listened to me and gave me what I asked for initially.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Good people, good service advisors . They are courteous in their abilities to respond to customers. I will purchase my next next Lexus car from this dealer.
Good people, good service advisors . They are courteous in their abilities to respond to customers. I will purchase my next next Lexus car from this dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent workspace for customers. Quiet area with desks if you need to work or have meetings while you wait.
Excellent workspace for customers. Quiet area with desks if you need to work or have meetings while you wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt reliable service, great waiting area & tasty snacks. Enjoy going to this dealership as it so surreal. I would recommend this dealership to any Lexus owner.
Prompt reliable service, great waiting area & tasty snacks. Enjoy going to this dealership as it so surreal. I would recommend this dealership to any Lexus owner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Patricia, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
The mechanic do a good job! I like my car completely checked Thank you Lexus Group 1 Southwest Houston
The mechanic do a good job! I like my car completely checked Thank you Lexus Group 1 Southwest Houston
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mira was phenomenal. She was able to get things handled that were previously denied by other service people. She listened and went the extra mile to attend to my concerns.
Mira was phenomenal. She was able to get things handled that were previously denied by other service people. She listened and went the extra mile to attend to my concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Romnii, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone is friendly and welcoming when you arrive at this dealership. Their customers are always their top priority.
Everyone is friendly and welcoming when you arrive at this dealership. Their customers are always their top priority.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, professional service from my service advisor. Service was done in a reasonable amount of time and service costs appear competitive and reasonable. Always a pleasure to visit Lexus Southwest for service. Thanks.
Excellent, professional service from my service advisor. Service was done in a reasonable amount of time and service costs appear competitive and reasonable. Always a pleasure to visit Lexus Southwest for service. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.
I am extremely of a 2026 Lexus es 350 premium + AWD, I am extremely pleased..SouthwestLexus provides an amazing car purchasing experience. I highly recommend them. They have very good pricing and exhibit a very professional car buying experience
I am extremely of a 2026 Lexus es 350 premium + AWD, I am extremely pleased..SouthwestLexus provides an amazing car purchasing experience. I highly recommend them. They have very good pricing and exhibit a very professional car buying experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
Went to Lexus and was greeted by the supervisor. He then hooked me up with Steven Silva. Steven was so professional and welcoming. Making my car process easy. I was able to relax and unwind while he kept me updated on what the issue was with my car. No extra fees and hidden surprises. I am pleased and so glad I chose to go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair