Reviews
A very welcoming group of service personnel. Service wait time was reasonable and the work was completed within that window. The service person, Matt, assigned to me was knowledgeable and relatable.
A very welcoming group of service personnel. Service wait time was reasonable and the work was completed within that window. The service person, Matt, assigned to me was knowledgeable and relatable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
They keep you informed of the status of the repair. I especially like the video from the repair technician showing the inspection results. The service advisor is very professional and responsive.
They keep you informed of the status of the repair. I especially like the video from the repair technician showing the inspection results. The service advisor is very professional and responsive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I like servicing my car here. They?re fast and efficient. Great at keeping me up to date from beginning to end. I will come back
I like servicing my car here. They?re fast and efficient. Great at keeping me up to date from beginning to end. I will come back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Erica, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Randy was so professional and kept me updated every step of the way. I am very grateful! I love this dealership. Awesome job!
Randy was so professional and kept me updated every step of the way. I am very grateful! I love this dealership. Awesome job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great service ! Everyone is always very helpful and attentive. Thank you all !
Thank you for the great service ! Everyone is always very helpful and attentive. Thank you all !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at Lexus Southwest was very kind and knowledgeable, and we never felt pressured to buy!
Everyone at Lexus Southwest was very kind and knowledgeable, and we never felt pressured to buy!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Best Dealership, great service . My. Advisor is Ms Udall. Top Tier service every time. Car is serviced quickly, comfy waiting rooms and complimentary services. WiFi included
Best Dealership, great service . My. Advisor is Ms Udall. Top Tier service every time. Car is serviced quickly, comfy waiting rooms and complimentary services. WiFi included
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michael, thanks for your praise and kind comments about Udall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feeling good and satisfied! Will let friends know your dealer does good work for customers. Not enough time to say more , ok ok ok ok okay
Feeling good and satisfied! Will let friends know your dealer does good work for customers. Not enough time to say more , ok ok ok ok okay
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Linsheng, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The technician Jon Laurenceau is professional, courteous and concerned about satisfying the customer. And the Lexus Southwest facility is always clean and operated in an organized manner; everyone knows their role.
The technician Jon Laurenceau is professional, courteous and concerned about satisfying the customer. And the Lexus Southwest facility is always clean and operated in an organized manner; everyone knows their role.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Johnnie, thanks for your praise and kind comments about Jon. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It’s always a pleasure visiting the center. Everyone is always helpful and you get service with a smile. Thank you.
It’s always a pleasure visiting the center. Everyone is always helpful and you get service with a smile. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ellie, we really appreciate your positive review! Thank you, and have a fantastic day!