Reviews
Kevin slways does a great job and gets me in and out of there with no hassles!
Kevin slways does a great job and gets me in and out of there with no hassles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was good and the people are friendly and helpful. The place was also clean and they make you feel comfortable while you wait for your vehicle to finish.
The service was good and the people are friendly and helpful. The place was also clean and they make you feel comfortable while you wait for your vehicle to finish.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jon at Lexus. Quick and seamless service at Lexus. I always get my car service here and never been stressed or worried on price and timeline.
Thank you Jon at Lexus. Quick and seamless service at Lexus. I always get my car service here and never been stressed or worried on price and timeline.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Needed my first maintenance, checked online and lots of times available. Chose 20 mins later and jumped in my car. Greeting was friendly, they gave a coffee bar, a quiet room, great place to chill. Received texts updating me and a video of them them doing the inspections. Very positive experience.
Needed my first maintenance, checked online and lots of times available. Chose 20 mins later and jumped in my car. Greeting was friendly, they gave a coffee bar, a quiet room, great place to chill. Received texts updating me and a video of them them doing the inspections. Very positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had to have my Lexus towed in, and they helped diagnose the problem and get me into a loaner for a very busy weekend I was going to have. I didn?t have my physical driver?s license with me, and they helped me figure out a solution. I was able to renew it online, and they printed out the temporary license so I could get the loaner?all on a Friday afternoon! Ashley was also quick to respond to my questions while my car was being serviced. I really appreciated their patience and willingness to help. They made a stressful situation so much easier.
I had to have my Lexus towed in, and they helped diagnose the problem and get me into a loaner for a very busy weekend I was going to have. I didn?t have my physical driver?s license with me, and they helped me figure out a solution. I was able to renew it online, and they printed out the temporary license so I could get the loaner?all on a Friday afternoon! Ashley was also quick to respond to my questions while my car was being serviced. I really appreciated their patience and willingness to help. They made a stressful situation so much easier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very courteous and good service, considerate, constantly keeping informed, provided important information on my vehicle and future services that will be needed on my vehicle, not pushy but understanding
Very courteous and good service, considerate, constantly keeping informed, provided important information on my vehicle and future services that will be needed on my vehicle, not pushy but understanding
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Mose was the best person I have ever purchased a car from. Calm, didn't go into hard sell mode and made it enjoyable. Would highly recommend.
Mose was the best person I have ever purchased a car from. Calm, didn't go into hard sell mode and made it enjoyable. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Very attentive, responsive and diligent. Overall great experience with my service advisor Kelly. Highly recommend
Very attentive, responsive and diligent. Overall great experience with my service advisor Kelly. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Kelly to be so supportive during your experience here at Lexus Southwest Houston. Thanks for the recommendation, and have an amazing day!
Very happy with the service and reasonable pricing. Fast, professional, and friendly. I will always bring my vehicle to SW Lexus!
Very happy with the service and reasonable pricing. Fast, professional, and friendly. I will always bring my vehicle to SW Lexus!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent, especially the Service Manager Paul Zapata! I?ve purchased 1Lexus and serviced 2 at this dealership over many years. I can?t say enough about them!!
Excellent, especially the Service Manager Paul Zapata! I?ve purchased 1Lexus and serviced 2 at this dealership over many years. I can?t say enough about them!!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with Paul! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!