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Lexus of Southwest Houston

(4,974 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

See all 491 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,974 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Best Dealership, great service . My. Advisor is Ms Udall. Top Tier service every time. Car is serviced quickly, comfy waiting rooms and complimentary services. WiFi included

Best Dealership, great service . My. Advisor is Ms Udall. Top Tier service every time. Car is serviced quickly, comfy waiting rooms and complimentary services. WiFi included

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Michael, thanks for your praise and kind comments about Udall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Feeling good and satisfied! Will let friends know your dealer does good work for customers. Not enough time to say more , ok ok ok ok okay

Feeling good and satisfied! Will let friends know your dealer does good work for customers. Not enough time to say more , ok ok ok ok okay

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Linsheng, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The technician Jon Laurenceau is professional, courteous and concerned about satisfying the customer. And the Lexus Southwest facility is always clean and operated in an organized manner; everyone knows their role.

The technician Jon Laurenceau is professional, courteous and concerned about satisfying the customer. And the Lexus Southwest facility is always clean and operated in an organized manner; everyone knows their role.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Johnnie, thanks for your praise and kind comments about Jon. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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It’s always a pleasure visiting the center. Everyone is always helpful and you get service with a smile. Thank you.

It’s always a pleasure visiting the center. Everyone is always helpful and you get service with a smile. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Cody M was extraordinary and explaining the part needed; great customer service. I will continue to go the this location; thank you Cody !!

Cody M was extraordinary and explaining the part needed; great customer service. I will continue to go the this location; thank you Cody !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The whole process of buying the car was smooth and quick. Everyone made us feel special! Exceptional from start to finish! Van was so knowledgeable about the car and explained all the features

The whole process of buying the car was smooth and quick. Everyone made us feel special! Exceptional from start to finish! Van was so knowledgeable about the car and explained all the features

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great facilities and professional service. Have purchased multiple vehicles here throughout the years and will continue to do so.

Great facilities and professional service. Have purchased multiple vehicles here throughout the years and will continue to do so.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The whole process of buying the car was smooth and quick. Everyone made us feel special! Exceptional from start to finish! Van was so knowledgeable about the car and explained all the features

The whole process of buying the car was smooth and quick. Everyone made us feel special! Exceptional from start to finish! Van was so knowledgeable about the car and explained all the features

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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From drive in to drive out excellent! Marlon (service advisor) and Jonathan (service mechanic) were awesome. Professional and kind, patiently explaining several issues. This was a lot of work on the front end of the car. LS460 hasn?t driven this well in a long time. Resolved all issues! Thank you for the great service and support

From drive in to drive out excellent! Marlon (service advisor) and Jonathan (service mechanic) were awesome. Professional and kind, patiently explaining several issues. This was a lot of work on the front end of the car. LS460 hasn?t driven this well in a long time. Resolved all issues! Thank you for the great service and support

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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They are very accommodating and always willing to offer a rental car if necessary. The representative, in my case, Derek, was very knowledgeable, and helpful, and kept me informed of the status of my car

They are very accommodating and always willing to offer a rental car if necessary. The representative, in my case, Derek, was very knowledgeable, and helpful, and kept me informed of the status of my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Shahin, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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See all 4974 reviews

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