Reviews
Excellent amd prompt customer service from Ashley Udall and team addressing all my concerns on my RX 350.
Excellent amd prompt customer service from Ashley Udall and team addressing all my concerns on my RX 350.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took the car in for routine maintenance at there Hwy 69 and the beltway. Kevin assisted me and he was very friendly and helpful. Thanks for everything
Took the car in for routine maintenance at there Hwy 69 and the beltway. Kevin assisted me and he was very friendly and helpful. Thanks for everything
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales person friendly and helpful. Excellent inventory. No haggling. Simple to make the purchase. Showroom large offering many amenities while waiting
Sales person friendly and helpful. Excellent inventory. No haggling. Simple to make the purchase. Showroom large offering many amenities while waiting
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My family and I have bought many cars from South West Lexus and have been having our services done here also. My advisor is Marlon, very professional and keeps me informed all the time of my vehicle status.
My family and I have bought many cars from South West Lexus and have been having our services done here also. My advisor is Marlon, very professional and keeps me informed all the time of my vehicle status.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Is always an excellent experience. I bought this car back in 2017. And for all the check ups and whatever the car needs I take it to this place. They are professionals, explain things that I can understand , knowledgeable and very pleasant. My advisor, Mr. Jose Gutierrez, excellente was always letting me know and keeping me informed of what was going on at all times. He also took care of me when they had to lent me a car. They needed to take care of something that would take longer. It just took for me to go and pick it up following day. My car and me are back at my house. And very happy that as usual running top form again.
Is always an excellent experience. I bought this car back in 2017. And for all the check ups and whatever the car needs I take it to this place. They are professionals, explain things that I can understand , knowledgeable and very pleasant. My advisor, Mr. Jose Gutierrez, excellente was always letting me know and keeping me informed of what was going on at all times. He also took care of me when they had to lent me a car. They needed to take care of something that would take longer. It just took for me to go and pick it up following day. My car and me are back at my house. And very happy that as usual running top form again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Southwest Lexus service team always makes you feel like a valued guest. They have a great team of experienced people and a welcoming environment.
Southwest Lexus service team always makes you feel like a valued guest. They have a great team of experienced people and a welcoming environment.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I went to Lexus because I had a tire blowout and it was completely covered under my tire and rim warranty. I went ahead and got the other tire changed out and also my break job done and it was reasonable price and every step of the way Cody, who was my service manager today stayed in contact with me. I love Lexus and completely recommend their services.
I went to Lexus because I had a tire blowout and it was completely covered under my tire and rim warranty. I went ahead and got the other tire changed out and also my break job done and it was reasonable price and every step of the way Cody, who was my service manager today stayed in contact with me. I love Lexus and completely recommend their services.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service but costs for service have increased to an absolute insane level over the last few years. May have to look for other service options in the future.
Great service but costs for service have increased to an absolute insane level over the last few years. May have to look for other service options in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, fast and easy process, I drove out with my brand new Lexus in a matter of hours. Syed was knowledgeable, truly no pressure, and focused on the features that mattered most to me. He helped me learn about features I hadn’t thought about too. Everyone at the dealership was friendly. It was probably the fastest and easiest car buying experience I ever had. highly recommend.
Excellent service, fast and easy process, I drove out with my brand new Lexus in a matter of hours. Syed was knowledgeable, truly no pressure, and focused on the features that mattered most to me. He helped me learn about features I hadn’t thought about too. Everyone at the dealership was friendly. It was probably the fastest and easiest car buying experience I ever had. highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Treated with the utmost courtesy! Condition of facility was emaculate! I purchased a 2024 Tacoma with low mileage and in great condition. Received a fair offer on my 2023 Frontier truck.
Treated with the utmost courtesy! Condition of facility was emaculate! I purchased a 2024 Tacoma with low mileage and in great condition. Received a fair offer on my 2023 Frontier truck.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Terry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!