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Lexus of Southwest Houston

(5,057 reviews)
Visit Lexus of Southwest Houston
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2006.
Since our doors opened in 1989 we have been serving as a Houston area Lexus Dealer. Every individual who walks through our doors receives an unprecedented level of customer service and a car buying experience that is truly enjoyable. Due to our high level of customer satisfaction knowledge of products and outstanding certified employees we have had the distinguished honor of being an Elite of Lexus recipient for seven of the last eleven years.
Lexus of Southwest Houston offers you the safety, simplicity, and an experience that is memorable!

Service center

Phone number (832) 871-4966

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(5,057 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Great experience. David, the service advisor, was attentive and kept me up to date with the repair progress.

Great experience. David, the service advisor, was attentive and kept me up to date with the repair progress.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My service advisor Kinley Rushing was great, always professional and courteous Her communication is great and always straightforward I appreciate that she makes the visit as quick and efficient as possible

My service advisor Kinley Rushing was great, always professional and courteous Her communication is great and always straightforward I appreciate that she makes the visit as quick and efficient as possible

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience for a first time Lexus owner. I will definitely recommend their service to friends family.

Great experience for a first time Lexus owner. I will definitely recommend their service to friends family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone at the dealership on Southwest Freeway is so helpful, without seeming fake about it. From Ashley who was my primary contact, to the gentleman behind the counter who gave me peanut butter cookies to quell hunger, to the young man who scraped the 2025 sticker off my car, to the gentlemen (Cris & Corday) I spoke to about the end of my lease coming up and getting another car. It really does seem as if everyone is part of a team… no drama, just good people doing excellent work.

Everyone at the dealership on Southwest Freeway is so helpful, without seeming fake about it. From Ashley who was my primary contact, to the gentleman behind the counter who gave me peanut butter cookies to quell hunger, to the young man who scraped the 2025 sticker off my car, to the gentlemen (Cris & Corday) I spoke to about the end of my lease coming up and getting another car. It really does seem as if everyone is part of a team… no drama, just good people doing excellent work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Na hans did a good job with my car let me decide how many word to place for your review of my Lexus car at group 1

Na hans did a good job with my car let me decide how many word to place for your review of my Lexus car at group 1

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Helena, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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Everyone seems interested in giving the customer the best service in the quickest time possible. Really appreciate that!

Everyone seems interested in giving the customer the best service in the quickest time possible. Really appreciate that!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Over all experience is good miss kelly is so friendly I have good time in service department.

Over all experience is good miss kelly is so friendly I have good time in service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Warm welcome - good service . Tell me what they gone to do with my visit,and job done very fast .

Warm welcome - good service . Tell me what they gone to do with my visit,and job done very fast .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service was fast and friendly. They keep you posted with the progress of your service and always return you vehicle clean and washed. Plus, they provided free breakfast

Service was fast and friendly. They keep you posted with the progress of your service and always return you vehicle clean and washed. Plus, they provided free breakfast

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Andrew, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Thank you for your smiley faces and great work! Excellent service and facilities. Kevin was service technician today and he was very helpful and polite.

Thank you for your smiley faces and great work! Excellent service and facilities. Kevin was service technician today and he was very helpful and polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Reg, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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