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My Car

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rick at my car was so freakin rude on the phone I would

Rick at my car was so freakin rude on the phone I would not recommend anyone goto this place with customer service like that you would think the sales people would be more willing to make money than to run off customers you all need better SALESPEOPLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Kabe and Kaitlyn were awesome ask for them they will

Kabe and Kaitlyn were awesome ask for them they will definitely get you in a car that day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Complete BAIT and SWITCH, they lied to me I'm two hours

Complete BAIT and SWITCH, they lied to me I'm two hours away from them , they said 1000 u can drive away guaranteed. Get there, nope they lie and are scamming people for 30-40% down leaving you in the dark with no information on anything not even the amount of the loan or car, they are the worst company I've ever dealt with. I would never recommend buying from here, read reviews and do your research!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I have never done business that way

Worst business dealers l ever encountered. I was approved after they ran my credit but they wouldn't tell me the amount they kept picking the cars they wanted to sell me and they don't have prices of the cars on them so you have no idea what your price range is. While l was waiting 3 customers who just purchased vehicles from them called because issues they was having with the cars they just bought.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great place! I Love u Rick! Lol

I'm so thankful I went to My Car. I'm a single Mom so I was really worried about having to finance a vehicle, but Rick helped me out so much and looked out for me. I'll be telling everyone about My Car and Rick!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Company

I went to the lot and left with a great car. I had a few hiccups that were not taken lightly by the company. They really.make sure they take care of you and any problems that may appear. Great cars and people. Can ask for anything better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst place In Hampton roads to buy a car!

Worst car buying experience ever! This place will cheat, rob and do you wrong once you drive off there lot! Do not trust anyone in that place. They will not honor what they say when it comes to repairs of vehicle you buy that was broke when closing the sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marcel Ford Great Sale Rep.

Marcel Ford helped me and my husband with a vehicle that fixed to our budget. Marcel's customer service experience was great. We would refer anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

Hello Shawn, Thank you again for going above and beyond for minor to major detail on my Mini SUV 2014 Chevrolet Captiva. Took a min for feel of it but i got. Take Care and be majorly safe out here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping

Rakhiem Carter gone get you right , good prices good reliable car , all around good people I’ll recommend ANYBODY here ... go get a car from carter he on fire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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