Reviews
Great service
Gerald Nissan is the only place that I feel no one is trying to up charge me. The staff are professional and nice. Mark Jillich is awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warranty Repair
Fantastic! Timely! Thorough! Mark was a complete professional and made sure I was abreast of what was happening/needed to be done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience-great sales people
my salesman Vinod Anslem was fabulous. The finance girl was great. The facility is clean and all are friendly. I certainly will return
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bad sales visit
Visited this Naperville location recently, I was trying to shop for my next car, the visit was very disappointing Sales people including the manager were very aggressive they did not let me check the car on the floor citing insurance liability issue I thought that's why we have car showrooms to check the floor model. I am not the first time car buyer and have owned several cars from decades. BTW, on the same day I visit many other car dealerships none have this problem, in fact most of them where very nice and polite and showed their car models happily. After horrible & humiliating experience at this dealership I have decided to never visit this place again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Car buying
David was my sales person and he was awesome! The best and easiest car buying experience I have ever had. Will be recommending Gerald Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that everything went well for you, Steph! Thank you, The Gerald Kia of Naperville Team
best service dept
Always a pleasure. Service dept are so friendly and knowledgeable. I almost always deal with Anthony and he is the reason I take both my cars there. He rocks. Give him a big raise. He deserves it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Jodi! We're proud that you trust us with your vehicle. Regards, The Gerald Nissan of Naperville Team
Great job as usual.
The staff is courteous and efficient. There was an error in my bill on this visit. It was cared for quickly and with no irrelevant excuse.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charles! We look forward to your next visit! Regards, The Gerald Nissan of Naperville Team
First time w Nissan
That was my first-time experience with Gerald Nissan. Used to have Subaru from Gerald before, just decided to give it a try for Murano this time. Brad was my sales person. Great experience, no hassle, easy communication process, very polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for coming in to see us! We hope you'll come back to see us for your future automotive needs. Regards, The Gerald Nissan of Naperville Team
Good service
Saul Cabrales always does a very thorough job of making sure my questions are answered and the car is taken care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your excellent feedback, Kristin! Regards, The Gerald Nissan of Naperville Team
Awesome service!
Great service. The staff was friendly and super efficient. Thanks for the help! I love my new vehicle. I will most definitely be referring my friends and family to this establishment!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You're so welcome, Marina! Thanks for shopping with us. Regards, The Gerald Nissan of Naperville Team

 
         
          