Reviews
The Ingram Jeep Park service is excellent and I have
The Ingram Jeep Park service is excellent and I have been going there for 10 years or more.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your confidence in Ingram Park Chrysler Jeep Dodge Ram, and for your business. We are grateful to have you as an IPAC customer!
Ingram Park Jeep is exceptional and they provide
Ingram Park Jeep is exceptional and they provide excellent service. Charles in Jeep service is excellent to work with on your repairs or vehicle issues. I have been going to Ingram Park Jeep for over 10 years and have exceptional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rebecca, thank you for being a loyal customer of Ingram Park Chrysler Jeep Dodge Ram for over a decade! We truly appreciate your business and are thrilled to have you as part of the Ingram Park family. We'll be sure to pass along your kind words to Charles and the rest of our team. Thank you for being part of the IPAC family!
Had to wait 3 Days just to get my keys for the vehicle i
Had to wait 3 Days just to get my keys for the vehicle i purchased. And still have to wait at the dealership on the day of pick up when all I was told is they need to put gas in. Waited 30 more minutes and still haven’t got told where my vehicle was.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm really sorry to hear about the delays you experienced, which is not the seamless process we aim for. We want to ensure that all our customers receive timely and efficient service. If you could please reach out to me at your earliest convenience, I would be eager to investigate what went wrong and help resolve any remaining issues with your purchase. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com
Huge waste of time ….
Huge waste of time …. They will say whatever they can to get a sale even when you make it clear you are here for a good deal not a vehicle you need so if the deal doesn’t work it’s fine… no worries but they push and push even suggesting you get a repo in your name just to make a sale
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to see that you didn't have a positive sales experience. We work hard to provide a straightforward and pressure-free sales process, and it's upsetting to see that we missed the mark. Please give us a call so that we can discuss this with you further. Best, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com
This was the most positive experience I have ever had
This was the most positive experience I have ever had buying a car. Alius was the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cynthia, thank you for the positive review and for being part of the IPAC family!
Great service, always professional, helpful, and
Great service, always professional, helpful, and reliable. The right place for my Chrysler Pacifica. Keep up the good work. Anthony Cantu is an asset to the group.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cecilia, thank you for sharing your feedback about Anthony! We appreciate your business and hope to see you again at Ingram Park Chrysler Jeep Dodge Ram. Safe travels in your Chrysler Pacifica, and welcome to the IPAC family!
The employees were very kind & respectful.
The employees were very kind & respectful. The truck was serviced expertly. I didn't appreciate the fact that their shuttle service was only one way & I had to pay lyft to return me & all my shopping. I waited from 10:AM to 4pm & there was no one that could change the tv channel. There has to be a little more empathy for customers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, while we're glad you found our team helpful and your truck was serviced well, we apologize for the inconvenience related to the shuttle service and TV issue. We'll review your feedback with the team to make appropriate improvements. Thank you for your business and feedback. - Ingram Park Chrysler Jeep Dodge Ram
Bad experience with time that took to fix my truck also
Bad experience with time that took to fix my truck also how many times it took to fix truck
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A 1-star experience doesn't reflect the high standards we hold ourselves to. I would like to see how I can help here. Please reach out to me when you have a moment so we can discuss this together. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com
Well my truck still not fix and they are fixing it in
Well my truck still not fix and they are fixing it in sections they are fixing one lifter at it time because is been a time of 5 to 6 months that they are just fixing one by one
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very disappointed to see your low rating before because we take guest satisfaction very seriously. We would welcome the oportunity to better understand what happened here to to help. Please contact me at your earliest convenience. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com
Great service, never had any issues or problems with them
Great service, never had any issues or problems with them Jo Anthony is a great service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Rami! We appreciate your business here at Ingram Park Chrysler Jeep Dodge Ram. We'll be sure your kind words reach Jo! Thank you for being part of the IPAC family!