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Porsche North Olmsted

(265 reviews)
Visit Porsche North Olmsted
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (440) 249-7038 (440) 249-7038
Used (440) 760-0729 (440) 760-0729
Service (440) 760-0730 (440) 760-0730

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche North Olmsted from DealerRater.

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No pressure tactics, professional delivery.

No pressure tactics, professional delivery.from sincere team. I wouldn’t hesitate to return.when in the market again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much.

Shane delivered an incredible experience through his

Shane delivered an incredible experience through his transparency with the car, addressing my needs, and professionalism. The Entire staff at Porsche North Olmsted is visible throughout the process. If you enjoy personal attention in a smaller dealership then I recommend Porsche North Olmsted and Shane. 10 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words and compliment. We are happy you enjoyed your experience with Porsche North Olmsted and our team.

I have nothing but good things to say about Porsche of

I have nothing but good things to say about Porsche of North Olmsted. They took care of from from the moment I got off the plane all the way to the dealership to taking my car home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much and we are happy you enjoyed working with Hussain.

Shane was extremely helpful through the entire process.

Shane was extremely helpful through the entire process. Very helpful in picking out our options on the Cayenne S. He kept us informed through the build and spent a long time making sure we were familiar with all the options on the car, once it was delivered. Shane is an asset to the Porsche dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much. We hope that your new Cayenne S will drive you safe and sound wherever the road may take you.

Dealer response

We are very happy that you enjoyed your experience with Shane and appreciate your compliments.

Shane was very helpful through the entire build order,

Shane was very helpful through the entire build order, tracking, delivery & learning process. We never felt rushed during the selection process. Shane was very patient & helpful giving us all the time we needed as we built the car with him. His follow up is also very appreciated, we feel comfortable calling him as we learn the new items on this model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your compliment. We are very happy that you enjoyed your process with Shane and Porsche North Olmsted.

Dealer response

Thank you very much for your business and we are happy that you enjoyed working with Frank JR and Shane.

Shane was excellent salesman, Poor service when something

Shane was excellent salesman, Poor service when something goes wrong with your $150k 911. Worst expierence ever. Find different porsche dealer.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are sorry that you are dissatisfied with your experience after the sale, sir. Unfortunately, after a client puts 1,100 miles on their vehicle and swaps their tires to a new set of rims, we cannot be held responsible for damage to a tire. We make every effort to support our clients before, during, and after they take delivery of their vehicles.

Dealer response

The CPO inspection was completed the same day you took delivery. 19 days after driving the car for more than a thousand miles a tire shop in PA was able to point out that the issue was present since delivery? We replaced the left rear tire during the CPO inspection due to a puncture. That obviously shows that tires were inspected according to the CPO guidelines.

Consumer response

Tire was faulty for awhile according to tire shop inspecting unsafe 911. Pa inspection failed vehicle with 6k miles. No resolution provided by dealer. Should have stayed local. I purchase new vehicle every 2yrs and would not return at this point.

Consumer response

Look at dealer responses, is this how you would want to be treated?

I had an outstanding experience buying my first Porsche

I had an outstanding experience buying my first Porsche today, thanks to Hussain at Porsche North Olmsted. From the start, Hussain made the process smooth and enjoyable. He was incredibly knowledgeable and took the time to understand my needs, answering all my questions patiently. Hussain's enthusiasm and commitment to customer satisfaction were evident throughout. He went above and beyond to ensure I found the perfect car, and his attention to detail was impeccable. The test drive was fantastic, and he highlighted all the key features and performance aspects. The entire buying process was seamless, and Hussain handled everything professionally and efficiently. I never felt rushed or pressured, and his friendly demeanor made the experience enjoyable. I am thrilled with my new Porsche and grateful to Hussain for his exceptional service. If you're in the market for a Porsche, I highly recommend visiting Porsche North Olmsted and asking for Hussain. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your great review and comments. We are happy that you enjoyed your experience with Hussain here at Porsche North Olmsted.

Fantastic dealership.

Fantastic dealership. Finally a dealership that understands professionalism and the salespeople speak English! Great experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience!

Amazing experience! Hussain Syed and Micheal were extremely knowledgeable and went above and beyond my wildest expectations. Even after the purchase they continue to surprise me. Talk about taking it to the next level! Top Notch in every way! Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Shane, the GSM and the entire staff were great to work

Shane, the GSM and the entire staff were great to work with. I bought a Lamborghini Gallardo sight unseen from the dealership (as I’m located out of state). I had the car shipped to me. I am beyond happy with the whole transaction. I wouldn’t hesitate to use them again in the future. Highly recommended!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.