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Frankies Auto Sales

(78 reviews)

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankies Auto Sales from DealerRater.

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Todd P appreciate your time and patience great job.

Todd P appreciate your time and patience great job. Dennis you already know.....Thanks!!! Go see these 2 or any of 'em at Frankies....worth it!!!

Todd P appreciate your time and patience great job.

Todd P appreciate your time and patience great job. Dennis you already know.....Thanks!!! Go see these 2 or any of 'em at Frankies....worth it!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We had a great experience with Frankie’s Auto!

We had a great experience with Frankie’s Auto! Dennis Keene communicated every step of the process and went out of his way to find the best car for our daughter. We appreciate all the hard work and will be back.

We had a great experience with Frankie’s Auto!

We had a great experience with Frankie’s Auto! Dennis Keene communicated every step of the process and went out of his way to find the best car for our daughter. We appreciate all the hard work and will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selection , great finance options , Best purchasing

Great selection , great finance options , Best purchasing experience I ever had, they make it so easy!

Great selection , great finance options , Best purchasing

Great selection , great finance options , Best purchasing experience I ever had, they make it so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Michael. Enjoy your car. We appreciate you.

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They helped me find a great deal when no one else could

They helped me find a great deal when no one else could they go above and beyond for the customer.

They helped me find a great deal when no one else could

They helped me find a great deal when no one else could they go above and beyond for the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jessica. We appreciate your kind words.

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My experience at Frankies Auto Sales was fast and

My experience at Frankies Auto Sales was fast and efficient . The salesman Todd was very polite and attended all my needs . I would highly reccomend this dealership , great place to buy a car

My experience at Frankies Auto Sales was fast and

My experience at Frankies Auto Sales was fast and efficient . The salesman Todd was very polite and attended all my needs . I would highly reccomend this dealership , great place to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Charlotte. It was a pleasure to work with you

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Had a wonderful experience.

Had a wonderful experience. Great trade in value and financing terms were excellent. Very professional

Had a wonderful experience.

Had a wonderful experience. Great trade in value and financing terms were excellent. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very easy to work with even with my bad credit was

Very easy to work with even with my bad credit was driving the same day!Very professional staff and managers!Highly recommend them!

Very easy to work with even with my bad credit was

Very easy to work with even with my bad credit was driving the same day!Very professional staff and managers!Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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So I came to Frankie's about 5-6 years ago, credit wasn't

So I came to Frankie's about 5-6 years ago, credit wasn't good at all, but they worked with me told me how to build my credit , this is my 3rd vehicle I've purchased and every time I'm a happy customer with the service, I feel like family, thanks Dean for your patience and thanks Frankie &team, I remember my last vehicle i purchased from them I couldn't start it because of the alarm I triggered and I called Frankie's service and they walked me through the procedures to get my vehicle started again.

So I came to Frankie's about 5-6 years ago, credit wasn't

So I came to Frankie's about 5-6 years ago, credit wasn't good at all, but they worked with me told me how to build my credit , this is my 3rd vehicle I've purchased and every time I'm a happy customer with the service, I feel like family, thanks Dean for your patience and thanks Frankie &team, I remember my last vehicle i purchased from them I couldn't start it because of the alarm I triggered and I called Frankie's service and they walked me through the procedures to get my vehicle started again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not happy at all,they had the wrong battery in the car

Not happy at all,they had the wrong battery in the car which cause the alternator,and computer brain, and starter to burn out,I was also way over charged for the car with the miles it had ,and the year,do your homework ,when you find a car you like,it's my fault for not doing mine.never again,when I told Avery I wasn't happy ,he threaten to sue me .lol ,then had the nerve to call me months later on my birthday to see if I wanted to buy another car.wow

Not happy at all,they had the wrong battery in the car

Not happy at all,they had the wrong battery in the car which cause the alternator,and computer brain, and starter to burn out,I was also way over charged for the car with the miles it had ,and the year,do your homework ,when you find a car you like,it's my fault for not doing mine.never again,when I told Avery I wasn't happy ,he threaten to sue me .lol ,then had the nerve to call me months later on my birthday to see if I wanted to buy another car.wow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have to add antifreeze every other day and the motor

I have to add antifreeze every other day and the motor sounds ruff not a gas-saving car 😐 😒 hope to get it fixed for free since it's under warranty but we'll see and has for most of these reviews I agree they are pushy they won't listen to you cause they want their commission

I have to add antifreeze every other day and the motor

I have to add antifreeze every other day and the motor sounds ruff not a gas-saving car 😐 😒 hope to get it fixed for free since it's under warranty but we'll see and has for most of these reviews I agree they are pushy they won't listen to you cause they want their commission

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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