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2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,095 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Street Toyota from DealerRater.

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Shopping

I have used them for years and they are kind and not pushy. Service department are quick and easy! Online people are courteous. Thank you Street!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great Customer Service

Tim was very helpful and knowledge about the information on the cars that I test drove. He was able to answer all of my questions that I had about the cars. Tim was a pleasure to work with, very friendly and He was very patience with me. He worked with me to get me into a car that I could afford. I would definitely recommend to family and friends to go to Street Toyota to get their next car. Thank You Tim and Noomi Chapman for working with me and staying late.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service

Madison Jonas and all of the employees I have ever encountered at Street Toyota are wonderful! I have purchased 2 new vehicles from Street Toyota and both experiences were stellar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

new Tacoma purchase

very easy buying and trade-in- friendly and helpful sales staff- pleasure to do business with- would definitely recommend to friends and family- great vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible Customer service

Worst customer service experience I have ever had in over 40 years. No regard for doing what is right for selling me a car that they had to have known had issues. After spending $700+ dollars on repairs, they are trying to hit m again for another $500 -$700.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Internet shopping for a vehicle was made so easy!!

I’m from midland, TX. And I was in the market for a Nissan Armada which I found one in Amarillo which is 4 hrs away but I had already had plans to purchase one in Austin where we were going to visit our daughter so as you can see it made sense to just buy in Austin but the vehicle my wife wanted was in Amarillo so Frank Garcia and his wonderful staff made it to where they would bring it to us rather than me making the 8 hr. Round trip thus saving us an all day trip. For that I give them 5 STARS for going way beyond to take care of their customers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great experience and Romonr Pollarress is a great salesman

romone and finance manager are very friendly. I appreciate everything they did for me. I’m very pleased with Toyota. The finance manager and Romone were very helpful. Everyone is friendly . I will recommend to my friends and family as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repairs and service

They are a good dealership. Easy to work with and do good work. Presley helped me get my highlander checked out and my prius serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

car owner

As always Stree Toyota came through. They care sbout you snd treat you that way. Took me home so I did not have to sit and wait on my carv. Presley parrosh helped me. I do not know who serviced my Prious Presley also helped me with the highlander that had a cratered engine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place great cars

Derick Broyles met my expectations on purchase of a new vehicle. Toyota is a superb brand with excellent products. Street Toyota with Derick have superb customer satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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