Auto Quest

This place is full of it do not go here! Auto quest sold me a lemon of a car! Not even a month into having it the car isn’t driveable. The car doesn’t work and needs a new engine, burns through oil, and the engine knocks. When told about these problems I’m being told the car was sold “as is” and that it’s my problem. They sold the car with a warranty that doesn’t even cover the problems. This has done nothing but cost me thousands and they only care about their bottom line. They only answer the phone when it suits them and they have no intention on making it right. The owner laughed in my face when I attempted to talk to him in person about these issues, he was rude and misogynistic. When the owner kept interrupting me and my company asked him to let me speak the owner simply told him you’re not a customer here and to shut up. I had to repeat myself just to be heard. Do not go here!!!

I worked with Raul. He was very helpful and made buying my vehicle easy. I would recommend this dealership. They offer very flexible finance options. Great experience!

The main salesman here is incredibly rude and very unprofessional. His products are from the auction I am sure. If you work hard for your money and value a dollar, this is not the place for you. Unless you like giving money away and getting nothing in return STAY AWAY.

My experience was mixed. Initially I did not get a call back from Raul who claimed he had not received a voice mail from me and I started to talking to Ahmad. Then I ended by eith Raul every time after that. I live two hours away and they required a $500 deposit to “hold” it. I didn’t like that from the get go. When I got there, it wouldn’t crank, lots of excuses were given, and it was jumped off. Car drove great and did appear as advertised. Raul had apparently never tried to operate anything inside the car since he did not know how to do anything with any operation system or even find the CD/DVD player. I had a premium carfax run on the car and it had perfect service records and nothing wrong with the car so I bought it. Raul would not negotiate at all since it was a cash price. I’m concerned now that they have my SS# which I don’t think they needed with a cash sale. On getting the car looked at after purchase ( my mistake) a brake light is out, a front parking light is out and blinker isn’t working right. In my second visit to look at the car, again it would not crank and I was first promised a new battery but then he backtracked and said only if battery tested bad. It cranked when picked up and is still ok. Just a lot of runaround and they try to pull the wool over your eyes if you don’t do your homework and get pushy. I hate that! Raul is usually there alone and is answering the phone CONSTANTLY, putting people on hold, taking payments with constant people in and out, and also trying to deal with you about the car. It’s annoying. There is no pressure is about the only thing good. I took my chances based on the perfect carfax but I would not recommend this dealer. They claim all is fine with the car until you find something wrong and push it. Also it had two bad tired thst need replacing. They had a slice in them. Not cool. I didn’t see it till I got it home. These people are SHADY!

Overall experience with the dealership was a good one. No pressure. I knew what I wanted so the experience was somewhat painless. Ahmad was very personable and went the extra mile to accommodate me after the purchase. Check Engine light came on a week after the purchase due to evap. problems. They took care of that along with the air vents that were having issues with opening and closing at no charge. The Aux port on the radio was not working. I did not realize this until after the purchase. They ordered me a factory radio at my charge. A little disappointed in this regard. I should have checked the port before purchase. Ahmad was quick to offer cheaper alternatives. After the install of the radio, a code was necessary to match the cars computer which would have cost extra bucks by a dealer to match the cars computer. Being an Electronic Tech I was able to bypass the dealerships costs for the use of the Aux port.

Eyeball tattoo 2004 Lexus from autoquest they lied to us from day one the car drinks a lot of gas it costed me 3 or $400 to try to fix it you can't get nowhere with them people from the owner or anybody I just left the car go back to the bank because I had to have a dependable car I am 100% disabled and I feel like they took advantage of me I had to get a car that was dependable so I went to another car dealership do not recommend autoquest to nobody

I am so sorry that I ever dealt with Auto Quest in Lawrenceville Georgia. I will never never go back.

I purchased a Volvo from this dealer it has had problems from day one. We had to take it the next day because of the check engine light. At that time we continued to tell them that the car had problem with the car burning a lot of gas. The answer for that the car was a turbo. They say that the took care of it after having the car for about two weeks. We received the car back and it worked for about a week and we had to call them come and check the car at the house because the car would not crank as well as one of the tires was bad. They came and jumped the car knowing that it needed a battery. The battery on the car still having problems cranking so we purchased a new battery spending $200.00. Because of the continued gas issues with care we had that check and the car needed a major tune-up which cost another $400. We also purchased tires because they was dry rotted and they refuse to change them even before the what they call 30 day period ended. Now, the car need a major computer repair which is because they did something to cause the car a voltage problem cause the computer damage but, they still refuse to help with the repairs but, according to Volvo service center the voltage problem caused the problem to the computer which was the wrong cables of the battery which cause this whole problem. Stay clear of this auto dealer if you do not want to be robbed.

I had a wonderful experience purchasing my Dodge Durango from Auto Quest. They got me financed and offered me a great deal. I was able to take my car to a local mechanic and it checked out fine. I have been driving the vehicle now for over a year without any problems. I wholeheartedly recommend Auto Quest to customers in the market for a vehicle.

I had been looking at places to buy a car in Lawrenceville and came across Auto Quest. I called ahead and talked to Nasser and he confirmed the 2007 Ford Focus was still available. I came to the lot on a Saturday morning. No pressure. He let me look around and told me to take my time. They let me test drive the Focus and a few other cars that caught my eye. I was able to take the vehicle for inspection at a local mechanic shop. Afterwards I came back and negotiated a little more. I came out with a sweet deal! I have had the vehicle for a few months and it is still driving great! I would definitely recommend these guys!!!