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Kia Downtown Los Angeles

(2,773 reviews)
Visit Kia Downtown Los Angeles
Sales hours: 8:30am to 10:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–10:00pm 7:00am–8:00pm
Tuesday 8:30am–10:00pm 7:00am–8:00pm
Wednesday 8:30am–10:00pm 7:00am–8:00pm
Thursday 8:30am–10:00pm 7:00am–8:00pm
Friday 8:30am–10:00pm 7:00am–8:00pm
Saturday 8:30am–10:00pm 7:00am–8:00pm
Sunday 8:30am–10:00pm Closed
New (213) 536-4827 (213) 536-4827
Used (213) 536-4359 (213) 536-4359
Service (213) 294-2628 (213) 294-2628

Reviews

(2,773 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia Downtown Los Angeles from DealerRater.

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Eli was a good salesman he said was gonna get me approved

Eli was a good salesman he said was gonna get me approved and he did .. thank you so much Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service, did my whole deal with Maya

Excellent customer service, did my whole deal with Maya and she was great! Would definitely recommend getting your next Kia with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kia was very helpful with all my questions and satisfied

Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with Kia of Downtown Los Angeles.

I had issues with my Kia Sorrento while on vacation.

I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with Kia of Downtown Los Angeles. We're grateful to have team members like ours who go the extra mile to assist our customers. We appreciate your kind words about our service.

I recommend because they give me a excellent service and

I recommend because they give me a excellent service and have a kindness and helpful workers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recommending Kia of Downtown Los Angeles. We're glad to hear that our team's service made a positive impression. Take care!

Mr Eric Espinoz,is a very friendly person he helps you

Mr Eric Espinoz,is a very friendly person he helps you answers your question when you don't understand, his customer service in outstanding, will recommend KIA OF DOWNTOWN. TO ALL MY FRIENDS ,,HAPPY HOLIDAY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was perfect good services… Danny a very good

Everything was perfect good services… Danny a very good sales person….. choose a very good car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience as always, they took care of the car and

Good experience as always, they took care of the car and felt it was worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and on time thank you for my making my appointments

Fast and on time thank you for my making my appointments go by easy advisor Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff is always very friendly and provide quick service.

Staff is always very friendly and provide quick service. I’ve been servicing my car at this location and will continue going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.