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Kia Downtown Los Angeles

(2,786 reviews)
Visit Kia Downtown Los Angeles
Sales hours: 8:30am to 10:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–10:00pm 7:00am–8:00pm
Tuesday 8:30am–10:00pm 7:00am–8:00pm
Wednesday 8:30am–10:00pm 7:00am–8:00pm
Thursday 8:30am–10:00pm 7:00am–8:00pm
Friday 8:30am–10:00pm 7:00am–8:00pm
Saturday 8:30am–10:00pm 7:00am–8:00pm
Sunday 8:30am–10:00pm Closed
New (213) 536-4827 (213) 536-4827
Used (213) 536-4359 (213) 536-4359
Service (213) 294-2628 (213) 294-2628

Reviews

(2,786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia Downtown Los Angeles from DealerRater.

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Rick really took care of us and the finance team made

Rick really took care of us and the finance team made sure I got the best offer possible on my new lease. Really appreciative for the team here, looking forward to doing more business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service always nice people help you out they always

Good service always nice people help you out they always check up on you when you are waiting for your car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Misael was communicative and helpful.

Misael was communicative and helpful. I appreciate his service. Very kind and geniune. I am still seeking the part number for a specific piece that Misael explained may be necessary. Would it be possible to follow up on this?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It Took a while but didn’t mind waiting they always take

It Took a while but didn’t mind waiting they always take care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I really enjoy coming to this dealership for all my needs

I really enjoy coming to this dealership for all my needs because everyone is very helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and very nice/professional experience

Excellent service and very nice/professional experience with Desiree. Was annoyed that it took 40min to get my car service started when I came on time, but out of her control.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Desiree helped me out with very kind and professional

Desiree helped me out with very kind and professional service, throughout the entire process. I definitely recommend for anyone interested in getting service done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was frustrated when I had to bring my car in for the

I was frustrated when I had to bring my car in for the second time in a month. Oscar Rodriguez's customer skills were on point and kept me posted on the status of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service but the prices are way to high for a

Excellent service but the prices are way to high for a simple oil change and basic maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like the customer service and also the snacks that is

I like the customer service and also the snacks that is provided in the waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.