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Meet Norma Benavides

Norma Benavides headshot
Receptionist
(10 reviews)

Reviews

Number one Dealership in Midland.

Number one Dealership in Midland. Excellent customer service and very pleasant to talk to. Very clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Very professional.

Very professional. -15 thousand mile check, oil change and had me on my way in 30 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review on your experience!

Oil change, tire rotation, crank case service +

Fast, friendly and very efficient. Had several operations preformed. All done in a very timely fashion. Very well Explained at checkout. Absolutely pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for sharing!

Tacoma Service

Michael in service was very prompt and attentive to my needs. He kept me informed about the status of my truck. He alerted me about potential problems my truck my have, so I will get with my warranty about coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate the wonderful feedback.

I always have an exceptional experience with this local

I always have an exceptional experience with this local dealership. I have developed great rapport with your staff and am grateful for the care and attention they give.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback on your experience Rachel!

The service as always was excellent!I was given updates...

The service as always was excellent! I was given updates throughout the service and loved the friendliness of the lady that took care of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!

Did a great job, all concerns were addressed. They did...

Did a great job, all concerns were addressed. They did great work, changed my oil and checked everything- also worked on my Chevy. Much better service than anywhere else in Midland.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your review. If there is anything else our team can ever help you with, please let us know.

I came in for maintenance check & inspection. Lupe Rayos...

I came in for maintenance check & inspection. Lupe Rayos is ALWAYS very helpful, positive & gives the BEST Customer service and takes pride in his job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! If there is anything else that our team can help you with, please let us know.

Outstanding excellent experience Rudy was very down to...

Outstanding excellent experience Rudy was very down to earth no hassle straight to the point. Got the deal done quick Love my Tundra and will keep it for a while

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and congrats on the new Tundra!

The staff is always courteous, and perform their duties...

The staff is always courteous, and perform their duties in a most professional manner. They have earned my trust, which is very hard to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Stephen. If there is anything else that our team can do for you, please let us know!