Midwest Kia

Chuck Ewing is great service rep. We've been working with Chuck for 8yrs now. Couldn't ask for a service rep like Chuck.

Jovie and the finance team worked hard to get me a great deal and into the car that I wanted. Will likely purchase another Kia from them in the future.

The GOLD STANDARD for CSR dealerships, and that’s not an exaggeration. I walked in wanting to sell my Kia for cash and no less than 3 hours later I drove off in my brand new Kia!!! Francisco, Marcus, Anne, Brandon, that’s just to name a few, but EVERY employee here helped me more than what is asked/required in ANY customer service role. They helped me through a major life event and I will be forever grateful. Seriously if you’re looking for anything car wise, don’t make the mistake of going somewhere else. This place has it all!

TJ at MidWest Kia was awesome! TJ walked me through everything about the car. He keeps in contact with me and I so much appreciate this. Any questions I know who to call! He’s # 1 in my opinion.

I had a great experience purchasing a certified Kia Sorento. The moment I walked in I was greeted with a smile and a friendly how can I help you today. Marcus Wise was caring and patient and helped me find exactly what I was looking for. The finance manager was clear and helped me understand the contract answering all of my questions. I am so glad they helped me achieve my goals. They went above and beyond and exceed my expectations.

Worst dealership I have been to. My salesman Chance and I were checking out the Kia k5 which I had looked at a day before. I had already got my cars trade value from another dealership and they couldn’t match that. So I told them I would rather go with a dealership that can offer me more for my trade. Then, I was told that they were not gonna allow the other dealership that owns them to take it. Meaning that they were upset that I was gonna take the better deal for me and they tried to hijack me from getting a car which is not only petty but very unprofessional. I don’t recommend this dealership because they are unprofessional and only care about money and not about who you are and that’s not the kind of dealership I wanna deal with. Once again my salesman was named Chance who I don’t recommend at all

Loved my experience at Midwest Kia! My salesman Cody was super helpful and made it super easy to find my perfect car! Definitely recommend this dealership and Cody!

Midwest Kia customer service is terrible. They do not return phone calls. Service guy ran into a gate with my brand new car; head of service (Conner) tried to tell me I was lying about said damage. Over-all TERRIBLE experience.

Friendly, real, honest people who work to meet your needs, not just sell you a car.

I thought I got a great deal on a new 2023 K5 GT-Line but drove away with a lemon. I thought at first the clock just needed to be set and I would do it when I got home. Tried for a while to figure it out and then called. So the clock, navigation or remote start functions don’t work. Sales guy said bring it in, service looked at it and said it needed new software. Left it for a day for new software and when I picked it up they said it was actually a faulty cell antenna. No estimated delivery in the part. Waited a month with me periodically checking in and finally the antenna arrives. Leave it for a day and now they say the entire radio display console needs to be replaced with now estimated delivery date. THIS STUFF WAS ALL NO FUNCTIONAL WHEN I DROVE IT OFF THE LOT!!!! Shame on me for not checking everything before leaving the lot. How did it pass the “Inspection”???? If I was the dealership GM I would be embarrassed by this happening on my lot. But maybe this is just acceptable for Kia.