Reviews
Service is prompt on response to get back with me on any
Service is prompt on response to get back with me on any issues that may arise
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Littleton. We look forward to having you as one of our valued customers for many more years to come! Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
On time service with professional courtesy.
On time service with professional courtesy. Kept me posted on everything and a nice loaner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
$160k vehicle breaks after 2500 miles.
$160k vehicle breaks after 2500 miles. 5 weeks in the shop, no sense of urgency and no proactive communication. Deliver the vehicle with almost a full tank and was returned almost empty. No attention to detail. They promise a premium experience. Nothing farther from what my experience was. Never buying Mercedes again.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Mario, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Customer Experience Team Mercedes-Benz of Littleton
We really like the service department next door so that
We really like the service department next door so that had a lot to do with picking you. We do not have everything finalized yet so hope everything will go smoothly when picking up the new car on Monday.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Mercedes-Benz of Littleton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Where Luxury Feels Like Home Matt Logue General Sales Manager Mercedes-Benz of Littleton
Great service, super service advisor (Daniel) been using
Great service, super service advisor (Daniel) been using them for years and my older GL450 still runs great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Littleton to be a positive one. Please don't hesitate to reach out if you need anything else. Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
Excellent service and great communications.
Excellent service and great communications. Their service is as good as the S Class cars I’ve purchased from them over the past few years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Mercedes-Benz of Littleton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
Always a pleasant experience with the assistance of Chris
Always a pleasant experience with the assistance of Chris Bridges. Profesional, knowledgeable and delivers quick turnaround. Overall a “10”
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Littleton to be a positive one. Please don't hesitate to reach out if you need anything else. Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
I had a family emergency and needed my car serviced
I had a family emergency and needed my car serviced before driving from Denver to Houston. Nick was super helpful and made sure I was able to get in quickly and had my car ready for pick up that afternoon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Littleton! Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
Great service and communication from the team.
Great service and communication from the team. Will be back in the future. Thanks Team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton
The service advisor was very helpful and communicated
The service advisor was very helpful and communicated promptly. The service was done promptly and was well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Littleton! Where Luxury Feels Like Home Jawad Al-Zainati Service Manager Mercedes-Benz of Littleton