Reviews
Teddy and Vadim made this extremely painless.
Teddy and Vadim made this extremely painless. Communication and response time was fantastic. Couldn’t have gone smoother.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver a top-notch customer experience to everyone. Thank you for taking the time to share. We look forward to the next opportunity to serve.
Good experience good deal on a car fair trade.
Good experience good deal on a car fair trade. Value would recommend but still be cautious
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation. If you need anything more or have any further questions, please reach out. We are happy to assist.
I bought a new Bronco from Phil Ling Ford and the
I bought a new Bronco from Phil Ling Ford and the treatment I received from the salesman was excellent! Ahead of time, they asked for the VIN on the vehicle I was trading in. When the time came, they gave me exactly the trade in value they had quoted earlier, no haggling. After I had completed the transaction, the salesperson, Kyle Stevens, took the time to sit in the vehicle and show me what all of the controls/screens/menus did. It was VERY helpful and nice of him!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing feedback. We will be sure to let Kyle and the fleet manager know just how happy you are. If there is anything more we can do to assist, please reach out.
Diana Winston was the best!
Diana Winston was the best! Understanding of my situation and delivered everything I wanted! Thanks Diana!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive feedback about Diana and our sales team are encouraging. thank you for sharing.
I have texted twice once June 30 and again July 30.
I have texted twice once June 30 and again July 30. I have called 4 times the past four weeks when I posted a review of my dissatisfied and continuing issues with my truck. I still have yet to receive a call back. The sister dealership in Glenwood Springs called to ask if I needed maintenance and to ask if I knew anyone who was interested in buying a vehicle. I explained to that sales rep my situation and still have not received a call back. My next step will be to call the BBB, Ford, and then a lawyer. I have traveled over 4,000 miles taking my truck in for repairs and either they say nothing is wrong and then I take it back and they say it is the transmission or I pick it up when I am told it is fixed and it is not and I have to bring it back. This has been the worst experience ever with buying a vehicle and not getting anything fixed properly.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize your experience with us has been less than desirable. I would like to address your concerns. When you have a moment, please reach out to us @ 303-933-5530.
I have reached out several times and left numerous messages. My number is in my records and on the voice message.
Worked with Teddy and he was awesome.
Worked with Teddy and he was awesome. Had me super excited to get my first Ford and absolutely love it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing that! We're thrilled to hear Teddy made your first Ford experience so exciting. Welcome to the Ford family-we're lucky to have you!
Dealership was awesome very huge.
Dealership was awesome very huge. My salesman teddy was also great thank you guys for your help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving us the opportunity to work with you. Teddy and the team appreciate your support and hope to have the opportunity to work with you again soon!
Great service.
Great service. Courteous staff. I flew in from Albuquerque, hubered from Denver airport. All was in order. Service was timely. I was on the road home within 90 minutes. Teddy Santoso was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that your journey from Albuquerque through Denver went smoothly. And that our team provided timely, courteous service. Teddy will be especially happy to know he made a great impression! Getting you on the road home within 90 minutes is exactly the kind of efficiency we strive for. We truly appreciate you taking the time to share your experience-safe travels and we hope to welcome you again soon!
I found a F-150 on CarFax that was at Phil Long of
I found a F-150 on CarFax that was at Phil Long of Denver. The sales rep that helped me, Mick, made the usually painfully long purchase process quick and efficient. The truck was as advertised in wonderful condition! Thanks for the great help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase. We are happy you found the perfect truck for you. If there is anything more, we can do to assist please don't hesitate to reach out.
Teddy was awesome to work with, very responsive and more
Teddy was awesome to work with, very responsive and more than willing to work with us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Teddy and our sales team always strive for excellence. So happy we were able to deliver that to you.