Reviews
We had the pleasure of working with Blake.
We had the pleasure of working with Blake. He was very professional and straightforward in our dealings. If he did not know the answer, he found out in a very timely fashion. I would highly recommend Blake for all of your vehicle needs. He will surely guide you in the right direction. Thanks much, Blake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adam was really helpful explained every single detail
Adam was really helpful explained every single detail about the truck super reliable he was one of the motivating factors for me to buy the truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan Nieves, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
October 1, 2025 DO NOT GO HERE!
October 1, 2025 DO NOT GO HERE! !!! My car has been in their shop for eight days so far. I have to call many times daily for updates before I can get in touch with anyone. THEY DO NOT ANSWER THEIR PHONE! All I get is excuse after excuse after excuse. We don't know when it will be done. It takes time. They don’t have a specific timeline or specific problem with my car!!! Avoid this company at all cost, because it will cost you your sanity and they will waste your time!! At this point I don’t know how much this is costing me or when they will have it fixed!! I’m done!!! Time to go get my car!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m very sorry for the frustration and delays you’ve experienced. Communication is an area we clearly fell short on, and I understand how upsetting that must be. I’d like the chance to personally review your situation and provide you with clear answers. Please reach out to me directly at 720-241-4810 / andrew.keadle@lhmauto.com so I can work to get this resolved for you. Andrew Keadle General Manager
DO NOT GO HERE!
DO NOT GO HERE!!!! My car has been in their shop for ten days so far. I have to call many times daily for updates before I can get in touch with anyone. THEY DO NOT ANSWER THEIR PHONE! All I get is excuse after excuse after excuse. They will promise you one thing, but will be slow about delivering it. I was promised that it would be done 1. the next day, 2. two days later. 3. Last Friday, 1 week after I brought it in. 4. Saturday. 5. Monday by noon. Then, at the end of the day, I took a day off work. 6. We don't know when it will be done. When I finally got angry for their xx and went down there, I got MORE xx, and they are moving even slower. Today is day 10, and it won't be done today either. Avoid this company at all cost, because it will cost you your sanity and they will waste your time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry for the unacceptable experience you've had with our service department. Ten days without a car and a lack of communication are completely unacceptable, and I apologize for the constant excuses you received. It's clear that we failed to meet your expectations and wasted your time. Your feedback is crucial for us to improve, and I assure you that we are taking your comments seriously. If we have not connected by the time you read this, please reach out to me directly. I look forward to straightening this out! - Andrew Keadle , General Manager, (720)-481-2410 andrew.keadle@lhmauto.com
My experience at larry miller ford was absolutely
My experience at larry miller ford was absolutely perfect. I had a budget.I wanted to pay cash, and I trusted them to pick out the perfect car for me.And that's exactly what they did. Clint was so personable, and so real, it was easy to talk to him. He showed me the car that they thought was a good pic for me.And I fell in love with the car. Emily handled my paperwork, and she was quite professional. And Efficient.. not to mention that she is so kind and sweet.And also down to earth and real. After I take the car for a test ride. We were able to finish the deal quickly.. chris handled the finances, I paid him. We had a nice visit. And i'm just so happy with the whole experience and the choice of car. Thank you, larry, miller ford.You made my day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carmella Vanatta, we are delighted to see this rating! Have a great day!
Don't buy any parts from them.
Don't buy any parts from them. They'll take the order, then cancel it without reaching out. I placed two orders for parts because they had good prices and I could pick them up locally, but they were just canceled for "high risk" with no call or other contact besides the order cancellation. Shop elsewhere instead of dealing with wasted time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Scheduled an express oil change.
Scheduled an express oil change. 3 hours in and they have yet to start. Should have gone to Jiffy Lube.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Troy, waiting three hours for an express oil change is unacceptable, and I completely understand your frustration. You came in expecting speed and convenience, and we clearly didn’t deliver on either. Your time matters, and this kind of delay isn’t reflective of how we should be operating. I’ll be reviewing this with the team to ensure we’re doing better by guests in the future. If we haven’t spoken already, please feel free to reach out—I’d appreciate the chance to follow up with you. - Andrew Keadle , General Manager, (678) 414-9041
Flint was so wonderful to work with as well as the
Flint was so wonderful to work with as well as the financial manager. So personable and great with our kids too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department is horrible.
The service department is horrible. I took my vehicle in to get the sunroof repaired mainly because there was a leak. After having my car for 5 WEEKS, they got everything replaced but it stopped working again a couple months later and they are now trying to charge the full amount for replacing everything they already did again. If you need to call anyone in the service department forget it, the phone lines will just ring and never send you to a message machine. You’re better off trying to fix things yourself or taking it somewhere else than to deal with the headache of working with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
jmuller, I’m sorry to hear about your experience with our service department and the frustration it caused. It sounds like we missed the mark in both addressing your vehicle’s issues and communicating effectively with you. We have been attempting to contact you and have been unable to do so due to the limited information in your review. If we have not spoken by the time you see this, please feel free to reach out to me directly so we can address your concerns. I’m committed to making this right and improving your impression of our team. - Tim Brand, General Manager, (678) 414-9041
Service department is horrible.
Service department is horrible. Brought my truck in for warranty recall service, said would be done at close of business and they would drop at house when finished. I thought that was a great service they offered. I told them I had to drive the truck to work the next morning, so I made sure to ask that it would be done that day. Got home that evening, no truck, no text or phone call, the whole business is closed. Had to take Uber to work next morning, finally got ahold of the manager and he apologized for the situation. Then it gets worse. When apologizing the manager said they did a courtesy check on my truck and found back break pads were dangerously low and needed replaced soon and he would give me a good discount, I declined and took my truck to Midas to check the breaks. Midas showed me the back pads and they were not even close to needing replaced, in fact better than the front pads. That place is a joke! Don't give your business to them!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chad, I’m sorry to hear about your experience with the warranty recall and the issues with communication. It’s clear we didn’t meet your expectations, and I’ll be addressing this with my team to ensure better reliability and transparency in the future. If you haven’t already spoken with me directly, please don’t hesitate to reach out. I’d appreciate the opportunity to discuss this personally and see how we can restore your trust. - Tim Brand, General Manager, (678) 414-9041
