Reviews
Wonderful quick experience
Brandon was personable, efficient, and just a good guy that made buying a vehicle fun, I would definitely work with him again and the rest of the people at Perkins that made this car buying experience the least stressful car experience I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and congrats on your purchase! We are very pleased to hear that Brandon and the team could make your car shopping experience so pleasant and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Customer Service Team - 855-832-3986
Late night sale
We had decided to get in on the great deals that everyone was doing in November, but waited until the last minute. Perkins Motors and, specifically, Gary Hudson, worked late to finalize the sale. Overall, it was a great experience and we got a great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Gary was able to provide an overall great experience. Enjoy your purchase! Sincerely, The Customer Service Team - 855-832-3986
The experience I have been searching for...
i had spent the past 12 months searching for the right vehicle. After many frustrating experiences at various dealerships in Colorado I found Mike Ryan at Perkins Motors. Mike was straight forward and didn't play the role of a car salesman. He was very personable and made my purchase very smooth. I was in and out of the dealership within 2 hours! this was the experience I have been waiting for. I love my new car and recommend Mike and Bill at Perkins motors. I do want to make a point to mention my experience in the car parts store at Perkins Motors. The gentleman at the register was EXTREMELY rude to Mike. Mike was trying to get floor mats ordered for my car. The gentleman at the register snapped at Mike right in front of my father and I who had just purchased a car. This was really unacceptable. Overall the buying and financing experience I had was what I had been looking for. Aside from the rude guy in the parts store I would recommend anyone to Perkins Motors for their next vehicle.
Amazing Customer Service Honest Process
I had gone in to get a Jeep Cherokee Lattitude and ended up with the 2016 Jeep Cherokee Limited, and I couldn't be happier. I am beyond happy with the outcome of the purchase and the honesty that Jorge provided. He made the experience and was very personable. Thank you for your integrity and outspokeness throughout the whole proccess.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with feedback regarding your recent visit. Jorge is wholly devoted to the success of our guests’ experiences and we are proud to have him on our team. We look forward to seeing you soon and hope that you enjoy your new 2016 Jeep Cherokee Limited! Sincerely, The Customer Service Team - 855-832-3986
Sales ~ Customer Service
Friendly and very helpful sales and finance personnel. Answer all our questions and worked with us to get the best possible price for our trade and for the new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lorraine - Congratulations on your new truck! Thank you for taking the time to write about your experience with us. We are so happy to hear we were able to help you get the best price possible. We would love to work with you again. Sincerely, The Customer Service Team - 855-832-3986
Great service
Friendly, fast reasonably priced (with service agreement) oil change. Frank Chavez the service rep was efficient and courteous and there's your 20 words.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jock - Thanks for your outstanding review! We're glad to hear that Frank was efficient and courteous! We strive to provide excellent customer service. Please let us know if there's anything else we can do for you. Sincerely, The Customer Service Team - 855-832-3986
Great Online Service
They made me feel like they cared. The online staff helped me with pricing and getting me approved before I stepped though the door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tanya - Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Customer Service Team - 855-832-3986
Nice People and a Painless Process
We found our car online first and from beginning to end it was a painless process. The car was ready for us when we got there and our salesperson, Tawaiian Muniz, helped us from beginning to end. The financing was fast with Bill Ward and the whole team were kind and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this excellent feedback and congrats on your purchase! We are grateful to hear that Tawaiian and the team worked hard enough to make your purchase completely painless. Sincerely, The Customer Service Team - 855-832-3986
Great experience from a state away!
We found exactly what we were looking for on the website, right color and all the features we required. We found this car only after expanding our internet search to surrounding states. Being we were 6 1/2 hours away we requested additional photos beyond what was posted and asked for some specifics, each seat, the rims, scratches or dings on the exterior etc. Julie in the internet department did this and more within just a few minutes! She sent enough pictures for us to tell the car was in excellent shape and even followed up with a video of the entire car inside and out highlighting the 2 minor rock pits on the bumper. We decided to make the drive and were met with friendliness by all. We were able to meet Julie and thank here for all the photos and the video. Took it for a quick test drive with Tawaiian, our salesperson who was just as friendly. We were doing a cash deal and Tawaiian did once offer to finance at their rates, expected I know that is where they make their money, but never again not even when meeting with Randy in finance to sign paperwork. Appreciated not being hounded to take their financing option. We were in, looked the car over, went for a test drive, signed paperwork and were out the door in just under 2 hours. Will for sure return when we need another vehicle. *Two slight blemishes on the experience * 1) I have read in other reviews about the gas being only half full or less when making a purchase. Unfortunately this was the case with our purchase also. Have never purchased a vehicle without a full tank of gas (even on a private sale!) until now. 2) The detail department could do a little better job. Especially when we made a down payment to hold the vehicle for about 10 days until a weekend we could make the trip giving plenty of time to get the car ready. Upon arriving it still had the sticky residue of window stickers and window paint smudges on the windshield. A light layer of dust was on all the "not too visible" areas; gear shifter when in drive, back cup holders, door compartments, top of steering wheel etc. Also spots on the back seats and headliner we were able to easily get out. Overall great experience, great deal on a great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taking Care Of Business
Customer Service was above and beyond what I have experienced at other dealers. They honestly went outta their way to take care of our purchase. Got us into the truck we wanted at the best possible price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Congratulations on your new purchase! If you have any further needs, do not hesitate to come back to see us. Sincerely, The Customer Service Team - 855-832-3986
