Reviews
Too expensive, not covered by forced warranty. Problem not fixed. Engine light back on again
Too expensive, not covered by forced warranty. Problem not fixed. Engine light back on again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
At any point, but would not respond to text messages. Asked for follow up conversation regarding car repairs and did not get any until I initiated it.
At any point, but would not respond to text messages. Asked for follow up conversation regarding car repairs and did not get any until I initiated it.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Dealer was great to work with. Appreciate the no pressure approach. Very happy so far with my GMC from MTH xx. Cloud.
Dealer was great to work with. Appreciate the no pressure approach. Very happy so far with my GMC from MTH xx. Cloud.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad our low-pressure approach made your purchase smooth and enjoyable. Knowing you’re happy with your GMC Sierra 1500 means a lot to our team.
Great customer service They went above and beyond my expectations. My truck was detailed as well when I picked it up
Great customer service They went above and beyond my expectations. My truck was detailed as well when I picked it up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise that we went above and beyond your expectations means a lot to our service department. We’re glad your Ford F-150 received the detailing care you wanted at pickup. Thank you for trusting us with your truck.
The transaction with Denise went great. Unfortunately, I thought the car was going to be trailer to my home and it was driven. Nothing bad happened, just a misunderstanding.
The transaction with Denise went great. Unfortunately, I thought the car was going to be trailer to my home and it was driven. Nothing bad happened, just a misunderstanding.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Michael! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Minnesota Truck Headquarters of Saint Cloud.
It was the easiest time I've ever had buying a vehicle Everyone was very helpful
It was the easiest time I've ever had buying a vehicle Everyone was very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that our team was helpful and that buying your Jeep Gladiator was effortless means a lot to us. Thank you for choosing our dealership.
The easiest car buying experience. The staff was friendly helpful and professional. They had the exact vehicle I was searching for.
The easiest car buying experience. The staff was friendly helpful and professional. They had the exact vehicle I was searching for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your comment about our friendly, professional staff matching you with the exact Ford F-150 you wanted reflects our commitment to personalized service. Knowing the purchase process felt effortless means a lot to us.
The dealership is a very nice, clean, and inviting environment with friendly staff and the arcade area is a treat for the kids
The dealership is a very nice, clean, and inviting environment with friendly staff and the arcade area is a treat for the kids
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that you found our showroom so welcoming and that your kids loved the arcade area means a lot to our team. We’re also happy our staff made you feel at ease during your visit. Congratulations on your GMC Sierra 2500 purchase; we hope your family enjoys it for years ahead.
Very accommodating as I was on call, and after my test drive I had to run and pick up my wife from work then looked at a different truck - that we ended up buying So both Tyler and the finance gal were great!
Very accommodating as I was on call, and after my test drive I had to run and pick up my wife from work then looked at a different truck - that we ended up buying So both Tyler and the finance gal were great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing you found us accommodating while on call and that the purchase went smoothly means a lot to our team. Our team is pleased we could arrange financing seamlessly so you could drive home in your used Chevrolet Silverado 1500.
Well they lied to me and told me the ceramic coating was going to be on the vehicle. I had asked to remove it from the price and was specifically told by the sales man Tyler that the coating had already been applied. For $1699 I assumed he was telling the truth. I stated I didnt want the ceramic coating so they brought the coating down to $1199. When I came to pick up the vehicle I was given the box with the ceramic coating products in it. Anyone who knows about ceramic coating knows how labor intensive it is and that you should paint correct the vehicle prior to ceramic coating. This wasn't done and I paid for it even though I was told the ceramic coating was completed. Therefore I believe I was lied to by the sale person. Even if he didnt know what he was talking about he should have stated this instead of completely telling inaccurate information.
Well they lied to me and told me the ceramic coating was going to be on the vehicle. I had asked to remove it from the price and was specifically told by the sales man Tyler that the coating had already been applied. For $1699 I assumed he was telling the truth. I stated I didnt want the ceramic coating so they brought the coating down to $1199. When I came to pick up the vehicle I was given the box with the ceramic coating products in it. Anyone who knows about ceramic coating knows how labor intensive it is and that you should paint correct the vehicle prior to ceramic coating. This wasn't done and I paid for it even though I was told the ceramic coating was completed. Therefore I believe I was lied to by the sale person. Even if he didnt know what he was talking about he should have stated this instead of completely telling inaccurate information.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly.