Reviews
Really great crew there! Helped every step of the way. Had Tyler helping me getting the new car, wouldn't want another guy helping me! Great chat and gave me all the details on the car and everything I need to know. Couldn't recommend this place enough
Really great crew there! Helped every step of the way. Had Tyler helping me getting the new car, wouldn't want another guy helping me! Great chat and gave me all the details on the car and everything I need to know. Couldn't recommend this place enough
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear that Tyler guided you through every step of your used Ford Mustang purchase. We’re glad the chat and details helped you feel confident about your new ride. Thanks for recommending us so highly, and enjoy your Mustang!
Wonderful Staff was friendly, and super helpful. Sales was great. Service was fast as well
Wonderful Staff was friendly, and super helpful. Sales was great. Service was fast as well
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our staff was friendly and helpful during your Chevrolet Silverado 1500 purchase, and that the service visit was efficient. Thank you for mentioning our smooth sales process and swift service. We look forward to working with you again.
Best customer service I've experienced at a dealership. They really went the extra mile to make things work
Best customer service I've experienced at a dealership. They really went the extra mile to make things work
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear that our service stood out among your experiences. It’s great that our team found solutions to make everything run smoothly. Thank you for trusting us with your used Ram purchase.
Jacob helped narrow down which trucks to look at and to test drive ended up with a nicer truck than I expected too. He was friendly and helpful submitted my credit app and came back the next Saturday after they did the undercoating and basically was in and out in under 20 mins which I appreciated. Plus he helped with the passthrough on my old truck to my parents!
Jacob helped narrow down which trucks to look at and to test drive ended up with a nicer truck than I expected too. He was friendly and helpful submitted my credit app and came back the next Saturday after they did the undercoating and basically was in and out in under 20 mins which I appreciated. Plus he helped with the passthrough on my old truck to my parents!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team helped you find a GMC Sierra 1500 that exceeded your expectations and made the credit application and undercoating process seamless. We’re glad you could get back on the road so quickly and that the passthrough transfer went smoothly. Thank you for the five-star review!
The dealership didn't. Want to take the car out of the show room for me to test drive and so I couldn't drive it and then once I was able to the vehicle was sold
The dealership didn't. Want to take the car out of the show room for me to test drive and so I couldn't drive it and then once I was able to the vehicle was sold
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
It was an exceptional experience It was a great buying experience. I definitely would do business with them again.
It was an exceptional experience It was a great buying experience. I definitely would do business with them again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Jeff, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! Taylor, Steve, and our team at Minnesota Truck Headquarters of Saint Cloud are glad to have you as a customer.
I appreciated being able to work throught 90% of the process via phone ahead of time. I did not apprciate the fact that CarCheif and Coatings are "required", its clear to informed buyers that this is a chance to make a profit margin, while disguising the price as lower. In the end these items end up going into the the total out door price.
I appreciated being able to work throught 90% of the process via phone ahead of time. I did not apprciate the fact that CarCheif and Coatings are "required", its clear to informed buyers that this is a chance to make a profit margin, while disguising the price as lower. In the end these items end up going into the the total out door price.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Great to work with, just waiting to hear back on a service date for mutually agreed upon new tires and other things.
Great to work with, just waiting to hear back on a service date for mutually agreed upon new tires and other things.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Not very well organized when doing a final sale on a vehicle. Very disorganized place
Not very well organized when doing a final sale on a vehicle. Very disorganized place
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Not happy with the final results Bad tires bad bearings needs under body work and now the problem is on me after having the suv for a week not happy
Not happy with the final results Bad tires bad bearings needs under body work and now the problem is on me after having the suv for a week not happy
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.