Reviews
Despite service bill being very expensive with a warranty, the service dept provided an appt within 3 business days. I'm glad my vehicle runs smoother.
Despite service bill being very expensive with a warranty, the service dept provided an appt within 3 business days. I'm glad my vehicle runs smoother.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not high pressure sales approach friendly atmosphere. Salesman was very accommodating as as sales manager.Vehicle was ready when promised and salesman went through different settings in vehicle.
Not high pressure sales approach friendly atmosphere. Salesman was very accommodating as as sales manager.Vehicle was ready when promised and salesman went through different settings in vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience at Transitowne Kia. Salesman was wonderful to deal with. No nonsense back and forth. Told him what we needed and he got it for us and the price we needed.
Had a great experience at Transitowne Kia. Salesman was wonderful to deal with. No nonsense back and forth. Told him what we needed and he got it for us and the price we needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Michele, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frank and Mark are very accommodating/ accountable and do appreciate the quality of service and professionalism. The service was excellent and when the check engine light came on, It serviced adap.
Frank and Mark are very accommodating/ accountable and do appreciate the quality of service and professionalism. The service was excellent and when the check engine light came on, It serviced adap.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is always great to deal with. They walk through everything and are very helpful at all times. The waiting room is brand new and looks great!
The service department is always great to deal with. They walk through everything and are very helpful at all times. The waiting room is brand new and looks great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was never pressured. I believe my salesperson, Chris Kane, listened to what I wanted and worked to make it happen. I will return to work with Chris in the future and send friends and relatives.
I was never pressured. I believe my salesperson, Chris Kane, listened to what I wanted and worked to make it happen. I will return to work with Chris in the future and send friends and relatives.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Catherine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Traveling to Buffalo, for funeral, car began to loose power, they diagnosed the problem could not fix it, but advised me on how to drive it home
Traveling to Buffalo, for funeral, car began to loose power, they diagnosed the problem could not fix it, but advised me on how to drive it home
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bernard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
I came in with my vehicle I bought from a different dealer in Rochester New York. They extended warranty company that they gave me was giving pushback in the service provider. I had here Frank extremely hard to ensure that they gave me what I paid for from the warranty company, not only him, but the staff that was around him also extended a helping hand.
I came in with my vehicle I bought from a different dealer in Rochester New York. They extended warranty company that they gave me was giving pushback in the service provider. I had here Frank extremely hard to ensure that they gave me what I paid for from the warranty company, not only him, but the staff that was around him also extended a helping hand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Latanya, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Friendly prompt service. Waiting Lounge was comfortable with complimentary beverages and snacks. Prices were reasonable. Very pleased, there was no upsell, and overall it was a very streefree experience.
Friendly prompt service. Waiting Lounge was comfortable with complimentary beverages and snacks. Prices were reasonable. Very pleased, there was no upsell, and overall it was a very streefree experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
They made a process that I hate (car shopping) super easy! Kyle was great to work with and communicate with via text. He never wasted my time by playing games and I felt like he was always being honest and gave me the best price. No other dealer came close. Wish all car dealerships operated this way!
They made a process that I hate (car shopping) super easy! Kyle was great to work with and communicate with via text. He never wasted my time by playing games and I felt like he was always being honest and gave me the best price. No other dealer came close. Wish all car dealerships operated this way!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Meghan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.