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Transitowne Kia

(730 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 712-5061 (716) 712-5061
Used (716) 616-3118 (716) 616-3118
Service (716) 712-5004 (716) 712-5004

Inventory

See all 182 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Frank is awesome and so is Everyone that worked on our vehicle. Fair, honest and really kind. I actually like bringing my car there. Its 30 minutes away and worth it!

Frank is awesome and so is Everyone that worked on our vehicle. Fair, honest and really kind. I actually like bringing my car there. Its 30 minutes away and worth it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mark and Frank are excellent service technicians and the service was completed in timely fashion. Will follow up for the next oil change and tire rotation.

Mark and Frank are excellent service technicians and the service was completed in timely fashion. Will follow up for the next oil change and tire rotation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Your buying experience there will not be good. I reason for this is because it will be GREAT!!!! ? No high pressure selling and they work with you to get the best available deals.

Your buying experience there will not be good. I reason for this is because it will be GREAT!!!! ? No high pressure selling and they work with you to get the best available deals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Setup warranty inspection and repair. Service Manager is always friendly. Renovated waiting area is comfortable and has free coffee and water. Tokens provided for snack machine.

Setup warranty inspection and repair. Service Manager is always friendly. Renovated waiting area is comfortable and has free coffee and water. Tokens provided for snack machine.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Thomas, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Mark the service rep went from getting a five star review to a one star review by calling me and telling me my vehicle would be done tomorrow. So I changed plans for my fourth of July weekend as I would now have my van. The next day comes vehicle isn't done. Now I have to rent a vehicle for the weekend and of course it's the 4th of July weekend and everything is hard to come by. Don't make promises you can't keep

Mark the service rep went from getting a five star review to a one star review by calling me and telling me my vehicle would be done tomorrow. So I changed plans for my fourth of July weekend as I would now have my van. The next day comes vehicle isn't done. Now I have to rent a vehicle for the weekend and of course it's the 4th of July weekend and everything is hard to come by. Don't make promises you can't keep

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased a vehicle from them and brought it in for inspection. Very friendly and efficient. Bought me a couple of candy bars and had me on my way in about 15 minutes. Mark was excellent.

Purchased a vehicle from them and brought it in for inspection. Very friendly and efficient. Bought me a couple of candy bars and had me on my way in about 15 minutes. Mark was excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff so supportive during your time here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Alwaysgreat service and speedy service! Frank is always the nicest guys! My inspection was so fast and calling a texting when it's done is nice.

Alwaysgreat service and speedy service! Frank is always the nicest guys! My inspection was so fast and calling a texting when it's done is nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Was met with a friendly face who was willing to help and followed through with a phenomenal service. Totally over exceeding my expectations. We need more companies offering this level of customer service. A*

Was met with a friendly face who was willing to help and followed through with a phenomenal service. Totally over exceeding my expectations. We need more companies offering this level of customer service. A*

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was excellent. The service team is the best I have ever worked with. They get you in and out quickly. Will continue to come back.

Service was excellent. The service team is the best I have ever worked with. They get you in and out quickly. Will continue to come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Paul, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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I have 3 cats that we purchased from Kia Transit town and always bring them vehicles in for inspection, oil changes and other as needed service. We love the friendly staff and turnaround time. Would highly recommend the service department!

I have 3 cats that we purchased from Kia Transit town and always bring them vehicles in for inspection, oil changes and other as needed service. We love the friendly staff and turnaround time. Would highly recommend the service department!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cheryl, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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