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Transitowne Kia

(747 reviews)
Visit Transitowne Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (833) 868-9892 (833) 868-9892
Used (833) 868-9888 (833) 868-9888
Service (716) 712-5004 (716) 712-5004

Inventory

See all 212 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(747 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Service for purchasing my new was quick and efficient. Salesman was friendly and knowledgable. I would recommend Jeff to anyone . He knows how to treat a client

Service for purchasing my new was quick and efficient. Salesman was friendly and knowledgable. I would recommend Jeff to anyone . He knows how to treat a client

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Karen, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Thanks for the recommendation, and have an amazing day!

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Mark Churchill took great care of me. Explained what was needed and got the job done quick and for a good price. I always use this service shop because of the great service that Mark provides. I will continue to bring my business here as long as he works there. Give the man a raise!

Mark Churchill took great care of me. Explained what was needed and got the job done quick and for a good price. I always use this service shop because of the great service that Mark provides. I will continue to bring my business here as long as he works there. Give the man a raise!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Another great service visit. I feel that my cars are well cared for. Lots of new KIA?s so I had fun browsing the lot. Do dah!

Another great service visit. I feel that my cars are well cared for. Lots of new KIA?s so I had fun browsing the lot. Do dah!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Another great service visit. I feel that my cars are well cared for. Lots of new KIA?s so I had fun browsing the lot. Do dah!

Another great service visit. I feel that my cars are well cared for. Lots of new KIA?s so I had fun browsing the lot. Do dah!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, we are so happy to read such a great review about Transitowne Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Marc is an outstanding representative of your Service Department, professional, friendly, and courteous!! The waiting area is large and comfortable. They also offer a variety of snacks.

Marc is an outstanding representative of your Service Department, professional, friendly, and courteous!! The waiting area is large and comfortable. They also offer a variety of snacks.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Joan, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Leased my first Kia sportage sport, so far it's a awesome ride , lots of space too . Everyone in Depew ny was awesome people .thanks so much .

Leased my first Kia sportage sport, so far it's a awesome ride , lots of space too . Everyone in Depew ny was awesome people .thanks so much .

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patricia, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

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I kept finding more hidden fees after asking repeatedly for in depth buyers order, Manager was a xxxxxx and couldn?t even get a water bottle after trading in a car

I kept finding more hidden fees after asking repeatedly for in depth buyers order, Manager was a xxxxxx and couldn?t even get a water bottle after trading in a car

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a pleasant experience at Transitowne KIa. After visiting several other car dealerships, and doing extensive online shopping, we stopped at Transitowne for a test drive on a Wednesday afternoon. Although we didn't have an appointment, they were willing to accommodate us. We were able to test drive the used (2024) Kia Seltos that I had inquired about online, as well as a new (2027) version of the same model. We decided to purchase the used Seltos and received a reasonable trade-in allowance for our 2019 Hyundai Kona. The transaction was seamless, and we were able to complete the purchase and pick up the Kia the following Friday.

We had a pleasant experience at Transitowne KIa. After visiting several other car dealerships, and doing extensive online shopping, we stopped at Transitowne for a test drive on a Wednesday afternoon. Although we didn't have an appointment, they were willing to accommodate us. We were able to test drive the used (2024) Kia Seltos that I had inquired about online, as well as a new (2027) version of the same model. We decided to purchase the used Seltos and received a reasonable trade-in allowance for our 2019 Hyundai Kona. The transaction was seamless, and we were able to complete the purchase and pick up the Kia the following Friday.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Newly renovated facility makes waiting easy and comfortable. Service professionals are very courteous and knowledgeable. Techs do an awesome job. Very friendly and trustworthy atmosphere. I would never consider taking my 2022 Kia Telluride anywhere else for service!

Newly renovated facility makes waiting easy and comfortable. Service professionals are very courteous and knowledgeable. Techs do an awesome job. Very friendly and trustworthy atmosphere. I would never consider taking my 2022 Kia Telluride anywhere else for service!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nancy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Professional and courteous service. The service personnel were friendly and helpful. My car was serviced and completed within the time frame that they said it would be completed.

Professional and courteous service. The service personnel were friendly and helpful. My car was serviced and completed within the time frame that they said it would be completed.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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