Reviews
I was never pressured. I believe my salesperson, Chris Kane, listened to what I wanted and worked to make it happen. I will return to work with Chris in the future and send friends and relatives.
I was never pressured. I believe my salesperson, Chris Kane, listened to what I wanted and worked to make it happen. I will return to work with Chris in the future and send friends and relatives.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Catherine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Traveling to Buffalo, for funeral, car began to loose power, they diagnosed the problem could not fix it, but advised me on how to drive it home
Traveling to Buffalo, for funeral, car began to loose power, they diagnosed the problem could not fix it, but advised me on how to drive it home
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bernard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
I came in with my vehicle I bought from a different dealer in Rochester New York. They extended warranty company that they gave me was giving pushback in the service provider. I had here Frank extremely hard to ensure that they gave me what I paid for from the warranty company, not only him, but the staff that was around him also extended a helping hand.
I came in with my vehicle I bought from a different dealer in Rochester New York. They extended warranty company that they gave me was giving pushback in the service provider. I had here Frank extremely hard to ensure that they gave me what I paid for from the warranty company, not only him, but the staff that was around him also extended a helping hand.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Latanya, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Friendly prompt service. Waiting Lounge was comfortable with complimentary beverages and snacks. Prices were reasonable. Very pleased, there was no upsell, and overall it was a very streefree experience.
Friendly prompt service. Waiting Lounge was comfortable with complimentary beverages and snacks. Prices were reasonable. Very pleased, there was no upsell, and overall it was a very streefree experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
They made a process that I hate (car shopping) super easy! Kyle was great to work with and communicate with via text. He never wasted my time by playing games and I felt like he was always being honest and gave me the best price. No other dealer came close. Wish all car dealerships operated this way!
They made a process that I hate (car shopping) super easy! Kyle was great to work with and communicate with via text. He never wasted my time by playing games and I felt like he was always being honest and gave me the best price. No other dealer came close. Wish all car dealerships operated this way!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Meghan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
My dealership in Jamestown went under. I developed an unable to charging on level 2 issue. I called several dealerships in WNY and PA. But no appointments until end of May. I called Transitowne Kia and the got me in the next day.. it?s 60 miles from home. I got there 1 hour early and they took me right in. The EV technician scanned my car and said it?s working on their level 2 and the codes said voltage too low to the car . The tech said it was a problem with my home charger and I should check the breakers. I said thank you so much for your help. They didn?t charge me one cent for the trouble shooting . I?m so happy to have come to this dealership. This is were I found my car 4 years ago but distance prevented me from coming back. But now it?s MY DEALERSHIP .
My dealership in Jamestown went under. I developed an unable to charging on level 2 issue. I called several dealerships in WNY and PA. But no appointments until end of May. I called Transitowne Kia and the got me in the next day.. it?s 60 miles from home. I got there 1 hour early and they took me right in. The EV technician scanned my car and said it?s working on their level 2 and the codes said voltage too low to the car . The tech said it was a problem with my home charger and I should check the breakers. I said thank you so much for your help. They didn?t charge me one cent for the trouble shooting . I?m so happy to have come to this dealership. This is were I found my car 4 years ago but distance prevented me from coming back. But now it?s MY DEALERSHIP .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Service writer Frank is excellent . Professional and honest. No pressure and concerned I was fully satisfied . Thank you very much and I look forward to my next routine service appt
Service writer Frank is excellent . Professional and honest. No pressure and concerned I was fully satisfied . Thank you very much and I look forward to my next routine service appt
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mark was very helpful and made me feel comfortable right from the start. I came in for an oil change. I always get my oil changes at Kia because I feel safe and the process is very easy for me here.
Mark was very helpful and made me feel comfortable right from the start. I came in for an oil change. I always get my oil changes at Kia because I feel safe and the process is very easy for me here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joelle, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. We are always more than happy to assist you if anything else comes up. Take care!
Exceptional team, all around, at this dealership. Timely updates & excellent follow through make you feel prioritized and well taken care of. They are a team I would highly recommend dealing with.
Exceptional team, all around, at this dealership. Timely updates & excellent follow through make you feel prioritized and well taken care of. They are a team I would highly recommend dealing with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jessica, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kia said be done in an hour and they were. Very happy with them. Been dealing with them many years. Always been very very happy.
Kia said be done in an hour and they were. Very happy with them. Been dealing with them many years. Always been very very happy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kathleen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!