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Transitowne Kia

(736 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (833) 868-9892 (833) 868-9892
Used (833) 868-9888 (833) 868-9888
Service (716) 712-5004 (716) 712-5004

Inventory

See all 194 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Best dealership around. The sales people, management, finance and technicians are a class act. My family and I are loyal Transitowne Kia customers for about ten year and for the future to come. Keep up the outstanding service and quality!

Best dealership around. The sales people, management, finance and technicians are a class act. My family and I are loyal Transitowne Kia customers for about ten year and for the future to come. Keep up the outstanding service and quality!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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State of the art facility! A real showcase for KIA! The service received is without doubt the best. The employees from walking through the door to leaving are friendly, personable, family-like, and hands down? professional!

State of the art facility! A real showcase for KIA! The service received is without doubt the best. The employees from walking through the door to leaving are friendly, personable, family-like, and hands down? professional!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Wayne, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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I continue to use Transittowne Kia for my service, it is not the closest to me. I pass two other Kia dealers to come here. They are friendly and honest. All work is done correctly. This is my third kia I've brought here for service.

I continue to use Transittowne Kia for my service, it is not the closest to me. I pass two other Kia dealers to come here. They are friendly and honest. All work is done correctly. This is my third kia I've brought here for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great as always service was fast . In and out that?s all I got to say highly recommend . The service department is great for all your needs

Great as always service was fast . In and out that?s all I got to say highly recommend . The service department is great for all your needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everything was good. The facility has been recently renovated. Service was performed with in the time projected. Any additionally recommended service was explained. No issues to report at this time.

Everything was good. The facility has been recently renovated. Service was performed with in the time projected. Any additionally recommended service was explained. No issues to report at this time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Leonard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My 2024 Sportage had a recall for the horn. The parts manager was very friendly and professional. I was provided with their shuttle service that got me home and back to the dealership in a short period of time. The entire experience was very good

My 2024 Sportage had a recall for the horn. The parts manager was very friendly and professional. I was provided with their shuttle service that got me home and back to the dealership in a short period of time. The entire experience was very good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Susan, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Frank is awesome and so is Everyone that worked on our vehicle. Fair, honest and really kind. I actually like bringing my car there. Its 30 minutes away and worth it!

Frank is awesome and so is Everyone that worked on our vehicle. Fair, honest and really kind. I actually like bringing my car there. Its 30 minutes away and worth it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Mark and Frank are excellent service technicians and the service was completed in timely fashion. Will follow up for the next oil change and tire rotation.

Mark and Frank are excellent service technicians and the service was completed in timely fashion. Will follow up for the next oil change and tire rotation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Your buying experience there will not be good. I reason for this is because it will be GREAT!!!! ? No high pressure selling and they work with you to get the best available deals.

Your buying experience there will not be good. I reason for this is because it will be GREAT!!!! ? No high pressure selling and they work with you to get the best available deals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Setup warranty inspection and repair. Service Manager is always friendly. Renovated waiting area is comfortable and has free coffee and water. Tokens provided for snack machine.

Setup warranty inspection and repair. Service Manager is always friendly. Renovated waiting area is comfortable and has free coffee and water. Tokens provided for snack machine.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Thomas, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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