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Transitowne Kia

(707 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 712-5061 (716) 712-5061
Used (716) 616-3118 (716) 616-3118
Service (716) 712-5004 (716) 712-5004

Inventory

See all 198 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(707 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Exceptional team, all around, at this dealership. Timely updates & excellent follow through make you feel prioritized and well taken care of. They are a team I would highly recommend dealing with.

Exceptional team, all around, at this dealership. Timely updates & excellent follow through make you feel prioritized and well taken care of. They are a team I would highly recommend dealing with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia said be done in an hour and they were. Very happy with them. Been dealing with them many years. Always been very very happy.

Kia said be done in an hour and they were. Very happy with them. Been dealing with them many years. Always been very very happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathleen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Mark and Frank were very receptive to my concerns. They communicated very effectively and kept me informed throughout. Overall it was a pleasant experience having my car serviced.

Mark and Frank were very receptive to my concerns. They communicated very effectively and kept me informed throughout. Overall it was a pleasant experience having my car serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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They have the best customer service. Everyone is so nice and keeps you informed every step of the way. I had a bad leak that the car had to be towed in unexpectedly and they saw I had a recall so they fixed that too.

They have the best customer service. Everyone is so nice and keeps you informed every step of the way. I had a bad leak that the car had to be towed in unexpectedly and they saw I had a recall so they fixed that too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tracie, thank you for taking the time to leave a review for us at Transitowne Kia. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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He was fantastic . We went in fair a non-commital visit but he was so thorough we felt good buying right there. We were very happy with Chris!

He was fantastic . We went in fair a non-commital visit but he was so thorough we felt good buying right there. We were very happy with Chris!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Kia. Until the next time we meet, take care!

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Vehicle was serviced at time scheduled & for length of time stated. Dealership is attractive waiting area , includes complimentary hot drinks & bottles of water , snack machine. An enjoyable & comfortable experience!! Thank you!

Vehicle was serviced at time scheduled & for length of time stated. Dealership is attractive waiting area , includes complimentary hot drinks & bottles of water , snack machine. An enjoyable & comfortable experience!! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Always great service Frank is a legend wish I worked with 100 Franks. I would go to this dealership with all my service needs oil changes inspections you name it always very responsive and friendly staff

Always great service Frank is a legend wish I worked with 100 Franks. I would go to this dealership with all my service needs oil changes inspections you name it always very responsive and friendly staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Noah, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Everything was satisfactory. My repair was completed in a reasonable amount of time. It was completed before the holiday. I would reccom this dealership to friends and family.

Everything was satisfactory. My repair was completed in a reasonable amount of time. It was completed before the holiday. I would reccom this dealership to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Almeria, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Frank was so polite and helpful. Constantly kept me updated on the timeframe of my repairs. He was kind enough to offer his assistance with carrying items for me as I had 2 small children with me as well.

Frank was so polite and helpful. Constantly kept me updated on the timeframe of my repairs. He was kind enough to offer his assistance with carrying items for me as I had 2 small children with me as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience. Friendly, efficient, courteous. Ann and Kyle make you feel like family. Transitowne hasbeen great and am on my 6th vehicle from them

Great experience. Friendly, efficient, courteous. Ann and Kyle make you feel like family. Transitowne hasbeen great and am on my 6th vehicle from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stacy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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