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Transitowne Kia

(741 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (833) 868-9892 (833) 868-9892
Used (833) 868-9888 (833) 868-9888
Service (716) 712-5004 (716) 712-5004

Inventory

See all 213 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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I kept finding more hidden fees after asking repeatedly for in depth buyers order, Manager was a xxxxxx and couldn?t even get a water bottle after trading in a car

I kept finding more hidden fees after asking repeatedly for in depth buyers order, Manager was a xxxxxx and couldn?t even get a water bottle after trading in a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a pleasant experience at Transitowne KIa. After visiting several other car dealerships, and doing extensive online shopping, we stopped at Transitowne for a test drive on a Wednesday afternoon. Although we didn't have an appointment, they were willing to accommodate us. We were able to test drive the used (2024) Kia Seltos that I had inquired about online, as well as a new (2027) version of the same model. We decided to purchase the used Seltos and received a reasonable trade-in allowance for our 2019 Hyundai Kona. The transaction was seamless, and we were able to complete the purchase and pick up the Kia the following Friday.

We had a pleasant experience at Transitowne KIa. After visiting several other car dealerships, and doing extensive online shopping, we stopped at Transitowne for a test drive on a Wednesday afternoon. Although we didn't have an appointment, they were willing to accommodate us. We were able to test drive the used (2024) Kia Seltos that I had inquired about online, as well as a new (2027) version of the same model. We decided to purchase the used Seltos and received a reasonable trade-in allowance for our 2019 Hyundai Kona. The transaction was seamless, and we were able to complete the purchase and pick up the Kia the following Friday.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Newly renovated facility makes waiting easy and comfortable. Service professionals are very courteous and knowledgeable. Techs do an awesome job. Very friendly and trustworthy atmosphere. I would never consider taking my 2022 Kia Telluride anywhere else for service!

Newly renovated facility makes waiting easy and comfortable. Service professionals are very courteous and knowledgeable. Techs do an awesome job. Very friendly and trustworthy atmosphere. I would never consider taking my 2022 Kia Telluride anywhere else for service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nancy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Professional and courteous service. The service personnel were friendly and helpful. My car was serviced and completed within the time frame that they said it would be completed.

Professional and courteous service. The service personnel were friendly and helpful. My car was serviced and completed within the time frame that they said it would be completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Excellent customer service. Everyone is friendly and very helpful. The staff at this location are the best that I have ever experienced. I would recommend this dealership to my family and friends.

Excellent customer service. Everyone is friendly and very helpful. The staff at this location are the best that I have ever experienced. I would recommend this dealership to my family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Shawn, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Best dealership around. The sales people, management, finance and technicians are a class act. My family and I are loyal Transitowne Kia customers for about ten year and for the future to come. Keep up the outstanding service and quality!

Best dealership around. The sales people, management, finance and technicians are a class act. My family and I are loyal Transitowne Kia customers for about ten year and for the future to come. Keep up the outstanding service and quality!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carrie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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State of the art facility! A real showcase for KIA! The service received is without doubt the best. The employees from walking through the door to leaving are friendly, personable, family-like, and hands down? professional!

State of the art facility! A real showcase for KIA! The service received is without doubt the best. The employees from walking through the door to leaving are friendly, personable, family-like, and hands down? professional!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Wayne, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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I continue to use Transittowne Kia for my service, it is not the closest to me. I pass two other Kia dealers to come here. They are friendly and honest. All work is done correctly. This is my third kia I've brought here for service.

I continue to use Transittowne Kia for my service, it is not the closest to me. I pass two other Kia dealers to come here. They are friendly and honest. All work is done correctly. This is my third kia I've brought here for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great as always service was fast . In and out that?s all I got to say highly recommend . The service department is great for all your needs

Great as always service was fast . In and out that?s all I got to say highly recommend . The service department is great for all your needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everything was good. The facility has been recently renovated. Service was performed with in the time projected. Any additionally recommended service was explained. No issues to report at this time.

Everything was good. The facility has been recently renovated. Service was performed with in the time projected. Any additionally recommended service was explained. No issues to report at this time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Leonard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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