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Jackson Auto East

(551 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Auto East from DealerRater.

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Gary (and everyone) at Jackson auto east were absolutely

Gary (and everyone) at Jackson auto east were absolutely fantastic. Treated me like family, were extremely efficient, And were such a pleasure to buy a car from. I recommend them 100%. Thank u Gary and Jackson east auto!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I have been looking for a vehicle for

My husband and I have been looking for a vehicle for about a month and I am so glad that I came across Jackson Auto! They are easy to get to right off Century Ave. We went in, talked to JR and there was no pressure. Very easy process. We filled out an application and did the whole financing process with the bank over the phone. Gary at Jackson Auto got us a great rate and sold us an amazing warranty along with the vehicle. Gary talked us through the whole financing process and was there if we had any questions. By far the easiest and best overall car buying experience I could have asked for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had gotten into an accident and needed a reliable car

I had gotten into an accident and needed a reliable car sooner than most that are car shopping. After being to many dealerships and not finding anything in my price range that was worth purchasing, I went to Jackson Auto East and looked at a few.. they had suggested a vehicle that they just got on the lot that day. It was a beautiful Lincoln MKZ. They brought the price down tremendously to work with all that I had going on. Along with them picking me up from the rental place (very close by their dealership so i wouldn’t expect it to happen all the time for anywhere) and many other accommodations like fixing some minor things that they noticed before selling it to me, but like i said i needed it fast and they worked with me and got it fixed when i was available but made it possible for me to get back and forth to work in the process. Every last one of them that work there are SO friendly, transparent and trustworthy. They are there to help you in all ways. I couldn’t recommend this place enough!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

jackson auto east dealership not deem falsifying auto

jackson auto east dealership not deem falsifying auto claims and attempting to murder me in vehicles fiananced. my stolen car plates KPT352 FILED cliam connected 2 vehicles.this dealership should be investigated. William Leroy Brockington

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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you guys great 5 star keep up Gray and the owner they

you guys great 5 star keep up Gray and the owner they are excellent guys the price is far too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Look out for this used Auto sales.

Look out for this used Auto sales. They really hosed me. I bought a 2011 Ford 250 pickup from them. The owner and his son both swore that they put my truck on the lift and checked out nothing wrong. WRONG is the right word for this dealership. The truck box was all rusted out and supported by 2x4 wood pieces to hold it together. A Berliner had been installed so the damage didn’t show. The box fell off and I had to go buy a new one as the truck was worthless without the box. When I confronted them, they played stupid. “Who, us?” “We wouldn’t do that. When confronted, Jr. started yelling at me with his big mouth. They offered a $500.00 or you can leave. I paid over $17,000 for the truck. In my opinion and experience, they are crooks. BUYER BE WARE. Or save yourself a good you know what. I have pictures and witnesses to prove it. I don’t really have the time, but I should suit these crooks. I might do it yet. They certainly deserve it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I contacted Jackson Auto and Gary was the best sales

I contacted Jackson Auto and Gary was the best sales person I ever had. He sent me detailed quotes, videos of the car I was interested in, and clear comparison with other cars from competitors; He did follow up and worked on price. I really had a wonderful experience with this car dealership, thanks Gary and Peggy 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car was as advertised they even changed the battery out

Car was as advertised they even changed the battery out for free after the car was looked at by a mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I Walked in with no clue on what I was doing and zero

I Walked in with no clue on what I was doing and zero expectation and I was walked through everything I needed to know with patience and ease. I am very pleased with the results. I was able to finance a car that I am in love with and I am able to rely on everyone over at Jackson Auto East for any questions or concerns. This place is awesome! I would highly recommend stopping in and seeing what these guys can do for you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Gary and his team at Jackson Auto East were responsive

Gary and his team at Jackson Auto East were responsive and flexible. All my questions were answered and I was treated respectfully. Gary helped me problem solve my financial plan so we could close the deal with minimal hassles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.