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Galpin Volkswagen of San Fernando Valley

(490 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Volkswagen of San Fernando Valley from DealerRater.

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My overall visit to Volkswagen today has been great....

My overall visit to Volkswagen today has been great. Customer service was great as well friendliness and quality of work. Everything was more than great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience and the fast service ever. Friendly...

Great experience and the fast service ever. Friendly staff. Sales manager was excellent. We got the numbers we wanted and best deal all around the valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I accompanied my brother to get a Jetta, we were greeted...

I accompanied my brother to get a Jetta, we were greeted by Heaven the sales consultant. She helped my brother got approved and drove the new car out happy. Thank you Heaven for they best service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As I visited the Galpin VW dealerships To look at a...

As I visited the Galpin VW dealerships To look at a Jetta. Heaven helped me out and was incredibly knowledgeable, and carrying for my need. Her and the management team went above and beyond to help me get into best vehicles for me. Thank you Heaven and Galpin VW your great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What an AMAZING experience to say the least. Heaven was...

What an AMAZING experience to say the least. Heaven was the most attentive and easy going professional I have ever worked with. I couldn’t call her a salesman , rather a true professional who left no detail unattended when I was picking up my new car. I will definitely bring my friends and family over to buy future vehicles till the day she retires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was recommended by my friend to talk to Heaven...

I was recommended by my friend to talk to Heaven regarding a new vehicle. I easily had 101 questions and I was very anxious in buying. Let me say this .... this is by far the easiest buying experience I have ever had. I immediately felt Heavens warm personality and she was ready for all my questions. I got a deal I couldn't refuse and more importantly.. I earned a connection with a true professional for all my car buying needs!! I'll see you in 3 years Heaven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Heaven help me get my fist car with a great experience....

Heaven help me get my fist car with a great experience. She is very helpful and accommodating. I Highly recommend her to help you with your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome service and customer assistance. She will work...

Awesome service and customer assistance. She will work for you and treat you like family. She's very accomodating and always helpful. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’ve had a wonderful experience, the sales reps have been...

I’ve had a wonderful experience, the sales reps have been very helpful. All my needs were met and my expectation were exceeded. I’m very happy with my purchase and am excited to move forward with VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Heaven is amazing! So very helpful, accommodating, and...

Heaven is amazing! So very helpful, accommodating, and very informative. Will definitely be a repeat customer as I felt they catered to all my specifications and didn’t stop until I got what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.