Reviews
Excellent customer service! Heaven and Jose made sure the...
Excellent customer service! Heaven and Jose made sure the whole process was customer focused, smooth and transparent. Their approach to the buying process was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have leased my VW Tiguan for 3 years and have had the...
I have leased my VW Tiguan for 3 years and have had the best experience thanks to Heaven who is always so helpful and easy to contact. I am looking forward to working with her again on my next lease!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have never had such a great experience at a car...
I have never had such a great experience at a car dealership, leasing a car here was very simple and there was no waiting around. I was in and out in under 1.5 hours! Everyone working here was very efficient and helpful, overall a really great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick And Easy Buying Process
I went to Galpin Volkswagen to buy a new Jetta but was in a hurry to make a late afternoon appointment. The sales rep Heaven made sure to expedite the process and I was out of there with no time wasted and plenty of time to spare. Great customer service, friendly people, clean facility. I'd recommend to anybody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, went in to trade my car and it was...
Great experience, went in to trade my car and it was quick and great. Very friendly staff and helpful. The area was clean and sanitized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car can be a hassle alone, but having someone...
Buying a car can be a hassle alone, but having someone knowledgeable and walking you all the way through the process can be the a game changer. Shreya Nagwani was my sales attendant. She explained what to expect , clear on the rates and APR. would definitely buy another car for her again .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love how I was able to walk in, find the car I want,...
I love how I was able to walk in, find the car I want, make the deal I want, and feel at home. They did not make me feel uncomfortable, and was ready to work with me. They made my daughter's first car experience Amazing. I will definitely be back for our next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I drove around for three days to different areas, and...
I drove around for three days to different areas, and ended up buying my first car with Galpin Volkswagen. Heaven, the sales rep, made me feel at home, and was listening very nicely to everything we needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales person was very polite and friendly. Assisted me in...
Sales person was very polite and friendly. Assisted me in finding the right car She was able to get me the good deal for the car I was looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After going to hammer Toyota an Honda and they...
After going to hammer Toyota an Honda and they completely ignored us We decided to go galpin Volkswagen and they immediately helped us, and gave us many options .Heaven was tremendously helpful and friendly !you guys need to go with them !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
