Reviews
They were quick.
They were quick. Not as customer friendly as a nearby competitor. Parking lot is not customer friendly. Happy with our purchase. The sales people were nice could be more customer service oriented. We had bought 3 cars in the last month and had excellent service at 2 other dealerships so got spoiled. Could update your customer waiting area. Our sales person was very knowledgeable.
They were quick.
They were quick. Not as customer friendly as a nearby competitor. Parking lot is not customer friendly. Happy with our purchase. The sales people were nice could be more customer service oriented. We had bought 3 cars in the last month and had excellent service at 2 other dealerships so got spoiled. Could update your customer waiting area. Our sales person was very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, Melody, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
The dealership was well prepared when we arrived.
The dealership was well prepared when we arrived. We knew what we wanted. Test drive was well done. The transaction was quick… about 2 hours. The salesman did not spend enough time explaining the tech. The vehicle was not charged. We were sold the wrong adapter for our Level 2 charger. Salesman was not as familiar with the EV tech as we had expected.
The dealership was well prepared when we arrived.
The dealership was well prepared when we arrived. We knew what we wanted. Test drive was well done. The transaction was quick… about 2 hours. The salesman did not spend enough time explaining the tech. The vehicle was not charged. We were sold the wrong adapter for our Level 2 charger. Salesman was not as familiar with the EV tech as we had expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us, Grant. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
This dealership doesn’t understand how to detail a car so
This dealership doesn’t understand how to detail a car so it looks brand new when you purchase it.
This dealership doesn’t understand how to detail a car so
This dealership doesn’t understand how to detail a car so it looks brand new when you purchase it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Jefferis, My name is Jennifer, and I am the Customer Relations Manager here at George Gee Coeur d'Alene. Customer satisfaction is a top priority for us, and I’m very sorry to hear that your new vehicle was not as clean as it should have been at the time of purchase. I would appreciate the opportunity to make this right. Please feel free to call me directly so we can get a detail scheduled for you at your convenience. You can reach me at 208-667-7416.
My experience was fair.
My experience was fair. I purchased a Kia Sportage hybrid based on our prior research and the models that were available at the dealership.
My experience was fair.
My experience was fair. I purchased a Kia Sportage hybrid based on our prior research and the models that were available at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Would definitely consider buying again Would definitely
Would definitely consider buying again Would definitely consider buying again. What interests me was the price, which was competitive.
Would definitely consider buying again Would definitely
Would definitely consider buying again Would definitely consider buying again. What interests me was the price, which was competitive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing George Gee Coeur d’Alene . We truly appreciate your business. We look forward to serving you again in the future. Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
Great experience all the way around.
Great experience all the way around. Honest and open discussion based upon my budget and desired model. In the end, we feel like they worked very hard to develop a good deal that met our needs.
Great experience all the way around.
Great experience all the way around. Honest and open discussion based upon my budget and desired model. In the end, we feel like they worked very hard to develop a good deal that met our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with George Gee Kia Coeur d'Alene. We appreciate your business and hope to see you again soon! Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
We came to Gee KIA to look at the Sportage.
We came to Gee KIA to look at the Sportage. Hayden was attentive, asked good questions to help sharpen our focus, and we test drove a couple models. The last one we drove felt very comfortable and had the features we were wanting (plus a lot more!), and we ended up buying it that evening. Looking forward to getting to know the rest of the operation as we come in for routine maintenance, but our initial experience in finding and purchasing the Sportage was most satisfactory.
We came to Gee KIA to look at the Sportage.
We came to Gee KIA to look at the Sportage. Hayden was attentive, asked good questions to help sharpen our focus, and we test drove a couple models. The last one we drove felt very comfortable and had the features we were wanting (plus a lot more!), and we ended up buying it that evening. Looking forward to getting to know the rest of the operation as we come in for routine maintenance, but our initial experience in finding and purchasing the Sportage was most satisfactory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing George Gee Kia Coeur d'Alene! Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
Extremely professional and willing to do what was
Extremely professional and willing to do what was necessary to address our concerns and worries.
Extremely professional and willing to do what was
Extremely professional and willing to do what was necessary to address our concerns and worries.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing George Gee Kia Coeur d'Alene. Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
My experience with the dealership was excellent.
My experience with the dealership was excellent. Noah was super helpful, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all of my questions and ensured I felt confident every step of the way.
My experience with the dealership was excellent.
My experience with the dealership was excellent. Noah was super helpful, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all of my questions and ensured I felt confident every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing George Gee Kia Coeur d'Alene! Please let us know if we can be of any more assistance. Jennifer Porcello Customer Relations Manager 208-667-7416 jporcello@goseegee.com
Lucas was awesome.
Lucas was awesome. He found us the car we were looking for. A+ customer service. Thank you.
Lucas was awesome.
Lucas was awesome. He found us the car we were looking for. A+ customer service. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car