Reviews
The location was easy to find, and very customer
The location was easy to find, and very customer friendly, with snacks and drinks for you while you wait, they even did one better and took me home until my car got the repairs done
The location was easy to find, and very customer
The location was easy to find, and very customer friendly, with snacks and drinks for you while you wait, they even did one better and took me home until my car got the repairs done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Abdul Sen abdul.sen@russdarrow.com
I had an emergency and had to have my car towed in.
I had an emergency and had to have my car towed in. They got me in with no appointment and had it ready to go same day. THANK YOU!!
I had an emergency and had to have my car towed in.
I had an emergency and had to have my car towed in. They got me in with no appointment and had it ready to go same day. THANK YOU!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Abdul Sen abdul.sen@russdarrow.com
One of the sales managers very rude my time there was
One of the sales managers very rude my time there was horrible when it can to customer service
One of the sales managers very rude my time there was
One of the sales managers very rude my time there was horrible when it can to customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, Tracey, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Abdul Sen abdul.sen@russdarrow.com
Service provided has been excellent!
Service provided has been excellent! You receive personal attention as part of the check in process and they do a great job of communicating the status of the work being done
Service provided has been excellent!
Service provided has been excellent! You receive personal attention as part of the check in process and they do a great job of communicating the status of the work being done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Abdul Sen abdul.sen@russdarrow.com
AMAZING SERVICE LITERALLY COULD NOT GET BETTER.
AMAZING SERVICE LITERALLY COULD NOT GET BETTER. CAR FEELS LIKE NEW, WAY CLEANER THAN I BROUGHT IT, THANK YOU!
AMAZING SERVICE LITERALLY COULD NOT GET BETTER.
AMAZING SERVICE LITERALLY COULD NOT GET BETTER. CAR FEELS LIKE NEW, WAY CLEANER THAN I BROUGHT IT, THANK YOU!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Abdul Sen abdul.sen@russdarrow.com
Great customer services:Through our the departments'
Great customer services:Through our the departments' comfortable waiting area. And very professional fast services always.
Great customer services:Through our the departments'
Great customer services:Through our the departments' comfortable waiting area. And very professional fast services always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com
Erin is an excellent service manager, and my last few
Erin is an excellent service manager, and my last few visits have resulted in error-free maintenance with a clean car returned to me. The Sales and Finance department is the reason I plan to shop elsewhere for my next car.
Erin is an excellent service manager, and my last few
Erin is an excellent service manager, and my last few visits have resulted in error-free maintenance with a clean car returned to me. The Sales and Finance department is the reason I plan to shop elsewhere for my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Erin and our team here at Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com
Brought my 2024 Nissan Murano SUV in 2 weeks ago to
Brought my 2024 Nissan Murano SUV in 2 weeks ago to check on a wind noise on my right rear window when driving. I drove my vehicle into Darrows Nissan. Metro Mart and I met service advisor Jon Taylor who within 20 minutes successfully diagnosed my problem and ordered a new winddow interior gasket. 4 days later I was back as my part was in and once again Jon Taylor had my car repaired in less than 30 minutes. I challenge anyone who wants a Professional quality service repair work to check out Darrows Nissan Metro Mart in Milwaukee. You will not be disappointed! Thanks Darrows Nissan! Sincerely, Doug Witczak.
Brought my 2024 Nissan Murano SUV in 2 weeks ago to
Brought my 2024 Nissan Murano SUV in 2 weeks ago to check on a wind noise on my right rear window when driving. I drove my vehicle into Darrows Nissan. Metro Mart and I met service advisor Jon Taylor who within 20 minutes successfully diagnosed my problem and ordered a new winddow interior gasket. 4 days later I was back as my part was in and once again Jon Taylor had my car repaired in less than 30 minutes. I challenge anyone who wants a Professional quality service repair work to check out Darrows Nissan Metro Mart in Milwaukee. You will not be disappointed! Thanks Darrows Nissan! Sincerely, Doug Witczak.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Abdul Sen abdul.sen@russdarrow.com
Jeff and Mike were great I love my new Kicks thanks for
Jeff and Mike were great I love my new Kicks thanks for all your help!
Jeff and Mike were great I love my new Kicks thanks for
Jeff and Mike were great I love my new Kicks thanks for all your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com
Mike was amazing made everything simple for me super easy
Mike was amazing made everything simple for me super easy car buying experience thank you again!
Mike was amazing made everything simple for me super easy
Mike was amazing made everything simple for me super easy car buying experience thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Russ Darrow Nissan of Milwaukee. It's great to hear that we were able to assist you and that you had such a positive experience. Abdul Sen abdul.sen@russdarrow.com