Reviews
Excellent customer service very approachable and take...
Excellent customer service very approachable and take pride on the quality of the work they offer to their customer good job we will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Francisco, we appreciate you taking the time to give us such a nice survey and all 5 stars, thank you. Please let us know if we ever disappoint you. Have a super weekend.
I have never had a bad experience with Tony Divino...
I have never had a bad experience with Tony Divino Toyota. The service department has assisted me with all my repairs and maintenance for over 24 years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Nancy. Thank you for the very kind review and all the stars. We especially appreciate your loyalty to our dealership, thank you. Please have a good week.
Excellent dealership. Both salesmen we talked to were...
Excellent dealership. Both salesmen we talked to were great. Zac has gone above and beyond to help us. Kade was great as well. They did everything they could to make us a good deal. We will definitely come back and refer our family and friends to your dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Drrmac. We appreciate all the stars. Zak and Kade will love your kind remarks, thank you.
I have been loyal to Tony Divino Toyota for almost 16...
I have been loyal to Tony Divino Toyota for almost 16 years. This is the second car I have purchased from them. The Service Department is reliable. Alex, the salesperson today, was easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jayne. Thank you for your very kind review and super score. We especially appreciate your support, thank you. Please have a good weekend.
RAV 4 XSE Hybrid
Great working with the sales team and finance these last three days. They were friendly and professional every step of the way. Kade stayed way past his shift to get me in that car this afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning William. Thank you for all the stars and kind review. Kade will love it. Enjoy your new Rav.
Josh Vega was great, and the rest of the team was helpful...
Josh Vega was great, and the rest of the team was helpful and quick. Very satisfied and will be happy to purchase another vehicle here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Dennis. We hope you are loving your new Highlander. Thank you for the very kind review and all the stars, Josh will be happy that you were pleased. Please have a super weekend.
They put me in my last three cars and Josh Vega helped me...
They put me in my last three cars and Josh Vega helped me into my last two! They are all very helpful and nice! I’ll go back for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Trista. Thank you for the kind review and super score. Josh will appreciate love love your remarks. Thank you Trista.
What a wonderful experience, I was on my way to buying a...
What a wonderful experience, I was on my way to buying a jeep, ran into Richard and bought a Toyota. He talked me into paying full price. I've never been happier!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Louis, congratulations on your new Premium Runner, you will flat love it. We appreciate you letting us be the ones to help you into it. Thank you for the kind review and super score, as well. Enjoy.
Worst Customer Service - Buy Elsewhere
I purchased my 2019 Toyota 4Runner from Tony Divino. Recently, I had to schedule my 20,000 mile oil change at Toyota Bountiful because Tony Divino couldn’t get me in before a trip - Sure thing, that’s fine. The problem is, as I tried to change my oil myself a few days ago, the oil filter housing was extremely tight and broke my filter wrench. I called the dealership to see if they could help and they refused, told me to call Bountiful. After speaking to bountiful, they’re willing to help me out but it’s over an hour drive from where I live. Called Tony Divino again, they tell me that the only way they’ll touch the oil filter housing is if I give them $25 in labor to LOOSEN the housing, not even remove it. $25 to turn a wrench a quarter turn? They also told me I’d be held responsible if the part breaks and I’d have to purchase a new one. The only people to touch under the hood on this 4Runner is those at authorized Toyota dealerships, so why they refuse to fix this problem is well beyond me. It’s a brand new vehicle and I most definitely advise if you want any sort of decent treatment you buy elsewhere. Outrageous how money hungry and selfish this company can be.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reagen. Thank you for letting me know that we have already settled the issue for you. If that is true I might ask you to maybe go back to your reviews and soften them up a bit or maybe even zap them. Thank you Reagen. We hope you're loving your new Runner.
Great customer services. Willing to work and help you to...
Great customer services. Willing to work and help you to get the vehicle of your choice. No pressure, courteous , very professional. I will recommended to my friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Eduardo, for the great review and score, we appreciate it. Enjoy your new Sedona.
