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Wright Nissan

(428 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (724) 831-5707 (724) 831-5707
Used (724) 831-5490 (724) 831-5490
Service (724) 638-2644 (724) 638-2644

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wright Nissan from DealerRater.

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My inspection was taking a long time. Couple that with I...

My inspection was taking a long time. Couple that with I found I needed new tires. I couldnt believe I needed new tires after on 26,000 miles. I was pretty pissed. Teresa calmed me down and diffused the situation. She explained the “why.” She went out of her way to apologize and to make sure I was happy. My family has purchased Nissans at this location for over 15 years. Teresa is someone that I would work with again and because of her customer service approach I would bring my vehicle back for service and maybe even purchase another vehicle. Happy New Year again Teresa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Marty was a pleasure to meet as we began our search for a...

Marty was a pleasure to meet as we began our search for a lease deal. After we did some comparison shopping, Wright Nissan met our competitive quote and transacted our deal quickly.We are VERY pleased with the end result: GREAT car and great lease. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in for my first oil change after purchasing my...

I came in for my first oil change after purchasing my vehicle from you. Everything went fine and Teresa was very nice to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bought a new Altima back in 2008, so I love Nissan cars,...

Bought a new Altima back in 2008, so I love Nissan cars, though over the past 12 years something has stuck out in the back of my mind when it comes to the quality of work provided by the service department. The sales department did a good job. This time around, bought a 2020 Maxima and my predisposition held true. Thought my new car would have been cleaned up a bit more before giving it to me. Had to immediately go out and buy window cleaner to get the residual stickers, glue, etc. off of the windshield and windows. Why do you need to add a separate Wright Auto sticker to my car when the license plate holder says WRIGHT in huge letters already? Great deal on the car, the overall buying experience was acceptable. Now that I cleaned the car myself, I am happier with it. Drives like a dream.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Teresa was wonderful in checking me in for service,...

Teresa was wonderful in checking me in for service, taking care of oil change and inspection too. Cashier went above and beyond in helping me be comfortable while waiting in the beautiful accommodations all while staying safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent care and service. Only problem, every time I...

Excellent care and service. Only problem, every time I need service it seems the price goes up. Prices are getting outrageous for routine maintenance. New gps disc installed, takes all of 30 seconds to pop the old one out and push the new one in. Charged me over 60 dollars. Like I said, outrageous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My husband and I were very glad to be working with Connor...

My husband and I were very glad to be working with Connor to buy a car. If it wasn't for Connor, we would not have bought the car. He was knowledgable, kind, patient and kept us updated on the vehicle's condition while it was in the shop being painted. He also explained why purchasing a car in Ohio can be risky. I was frustrated with the timeline of the painting of the car and Connor was able to destress the situation for me. I was appreciative of his honesty, staying connected, being upfront with us and keeping me engaged. He was amazing through the whole process! I would highly recommend Connor to others! Zack was very nice, thorough with explaining everything and a good salesman regarding selling an extra warranty. I am mad at myself and my husband was disappointed when I got home and told him that I paid $3,000 that I had not planned on for the extended warranty. Other than being mad at myself for spending more than I planned, everything went well and I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The salesman was very interested in meeting our needs for...

The salesman was very interested in meeting our needs for a vehicle. He was outstanding and very professional. We are very glad we chose another Nissan and this dealership is outstanding. Thank You .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Connor Duddy was very knowledgeable about the product and...

Connor Duddy was very knowledgeable about the product and he answered all of my questions. John Bokin was patient and understanding as I was trying to decide on how I wanted to finance the car. Teresa Eichner in service is great at her job too. All three are very professional and friendly.. This is my 3rd Altima purchase from Wright Nissan. I am very happy with the service that I have received at Wright Nissan over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always 1st class treatment. From initial call to service...

Always 1st class treatment. From initial call to service appointment every step is informative. And the work is done in a timely manner with updates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.