Meet James Richards

Service was terrible. Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I left. My email complaint to the dealership elicited a response to buy a new car! Never responded to my complaint.

After those crooks try to extort 2,000 of repairs on my sons' car two years running, I took my business on my two Subarus to local garages. Took my Outback this morning - not only are services 30/40 pc lower cost, but there express surprise to see how many services were done 'early' (read totally unnecessary) on my Outback over the past three years. Shame on you Fitzgerald, you're a bunch of shameless thieves.

After those crooks at Fitzgerald tried to charge my son 2,000 for two years running on his Forester, I took our two cars away. Drive my Outback to a local garage this morning. Not only are their services 30/40pc lower priced than those thieves at Fitzgerald, the shop owner was surprised at the number of services done 'early' by Fitzgerald - brake fluid done at less than 20k miles vs 30k for example etc. Here's is the proof - Fitzgerald Subaru is taking advantage of its clients and robs them blindly. Shame on you !