Reviews
Write a reviewgreat service and friendly folks
i would like to take this opportunity to say thank you to all the folks at King Ford. My wife and i were just going over to look at vehicles(Trucks) for a possible purchase in the near future. When we arrived at King Ford we were met by a gentleman who was very kind and polite. I told him that we were just looking for trucks to possibly buy in the near future. He put us with a great salesman named David Breedlove. He was not pushy or trying to sell us something we did not want. We fell in love with a Ford F-150 my wife loved. After asking a few questions and test driving it, my wife and i purchased the vehicle on the spot. Everyone that i met at King Ford was very friendly and kind and told us of the pros and cons of each vehicle we liked. The finance manager was excellent also. I would highly recommend this place to anyone that is looking to purchase a vehicle. Once again thank you to the staff.....Yall are great......
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Trade In Value
We were looking to downsize and King auto had a great selection of used Ford and Chevy SUV's. We were offered a great trade in value for our truck and were able to get a good deal on a Ford Escape. Very friendly staff and great customer service. Great location right off the interstate. We would definitely recommend this dealership to our friends. Thanks King!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealersip around !
I contacted the dealership about wanting a specific car via the internet. I wanted a car that would get good gas mileage, and fair price. They instantly found one and the price was well below what I expected. The sales staff at King Auto is the greatest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT EXPERIENCE !
This is our 3rd purchase from King. We purchased a Silverado 1500, Dodge Avenger and now a 2014 Kawasaki Mule. It great having all brands & service at one location. We will continue to shop on line and take our vehicles in for service. GREAT EXPERIENCE all way around...........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TERRIBLE CUSTOMER SERVICE!!!
I had made arrangements with Sheila to meet Friday afternoon around 5:00-6:00pm to buy a Dodge Ram. I asked her if she would be there that late because I was driving from 4 HOURS AWAY!!! That was because no dealership closer had the truck I wanted. At 5:10pm I called her to let her know it would be closer to 6:00pm before I would be there. The person who answered said she must be on the lot and I could leave her a message which I did. I arrived at the dealership at 6:05pm and was SHOCKED when I was told that she went home awhile ago because it was her birthday! And did she leave an informed salesman to take care of me...of course not. The truck was still sitting on the lot and there wasn't even enough gas in it for me to test drive it. So I left there very unhappy with a small glimmer of hope that Saturday Sheila would make the situation better. Unfortunately, I was wrong. Actually I waited a month to post this review and I can tell everyone that she has NEVER contacted me to apologize or done anything to try to make the situation right. DO NOT BUY FROM SHEILA OR THIS DEALERSHIP!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great customer service
Thanks to salesman Billy Knight for great customer service and we are very happy with our new Malibu!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best dealer around!
We purchased our 2013 Equinox yesterday from Kings. This is our second vehicle purchased their dealership. Eddie, Sheila, Tommy and the gang make you feel like you are part of their family. They go out of their way to make buying a car a stress free experience. Before you go anywhere else, stop in and see how easy it is for yourself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good price on NEW; ripped on TRADE
Good price on new, but ripped by over $2000 on my trade. Remarkable how much baloney three different employees offered when I resisted at their insulting offer on my trade and I practically had to beg for $500 more when they were $2300 away from what their own website estimated my trade to be worth. I also find it interesting they priced my trade for $4500 more than they paid me, the very next day. All in all, these are very nice, professional people, but I give them low grades on making a situation right after the fact.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying New Truck
Was looking for a new Ford truck,I knew about what kind I wanted. After arriving at dealership meet saleman Brain Hanners.Dicussed what I was looking for and my towing needs in a truck.Brain was very good at explain all the feature of the different type truck I was looking for.Picked out the one I wanted, made a deal with the help of sales manager Jimmy Scoggins and purchased the truck.This dealer made buying a new vechile an very enjoyable experince. All the people from the salesman(Brain Hanners) to business manager (Porter White)and sales manager (Jimmy Scroggins)were so friendly and knew there product so well it make this a very good experince.I have had dealing with a lot of dealers,but this dealership is the best I've ever seen in my 40 years of buying.Great,Great Dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience I've ever had
This was the easiest car buying experience I've ever had. I took a test drive in the vehicle I wanted, got top dollar for my trade, paid the price I expected to pay for the vehicle I wanted, signed the paperwork and was out of there. They even included a warranty with the truck at no cost to me. The business manager down there was very straightforward with me, no secret meetings and shell games and my salesman was very straightforward as well. No surprises here, just a clean local business making sure you're happy with your vehicle and your payments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase