Roswell Honda

I don't mind overpaying for service. but when you have a promotion showing at the service desk called a summer promotion, and it's still summer, and you refuse to let your UST Omer participate, you have issues. the 3% credit card surcharge added on top of that? you are nicke-and-diming your customers. give us a break

I went in to cosign for a relative at hyundai and as i was leaving the sales manager told me he would get us approved for a trade in with nothing down since i was already preapproved so we told him we would be back mind you we had been looking to trade in our current car we came back spent hours waiting i had even told him there was a wreck on the side of my car would that be a problem he said no we can fix that so he showed us a couple cars on the hyundai lot he ran our credits we finally went with the journey all along were thinking this is a trade in once everything is over with hes about to go place the temporary license plate on the vehicle and he says its not a trade in again mind u i had already switched over my insurance to the new car because NOBODY made it clear that it was not a trade in so we made a whole purchase when that is not what we wanted if that was the case we would have looked at something we actually wanted but they were pushy about it and since all of our information was ran already they had already sent to see if we were approved by the banks we took the car home, the tire pressure light turned on shortly after leaving the lot at 945pm! And the engine oil says it needs to be changed! Now im stuck with 2 high car payments and one is on a car we didnt really want but we figured since its a trade in with lower milage we will be fine well keep it and trade it in in a year or so nope we got screwed but i will be calling monday morning to see what options i have in this situation!

It was a pleasant experience. Staff was polite. Service was prompt. There was no charge for this scheduled maintaince.

We purchased our vehicle with Honda in Roswell and on this visit had them install remote start they went above and beyond our expectations everything was done with great customer service and timely because we traveled from out of town

Friendly, efficient! Service done in reasonable time while I wait!

Please keep your word and take pride in selling a brand new car that's tens of thousands of dollars to the car that is three thousand dollars. It may not be anything to you, but it is to the person that is buying it. So don't think you're losing money by going the extra distance and keeping your word. A person is only as good as their word and the reputation of your dealership is shot to xxxx. A good manager would have gone and inspected the vehicle and make sure it was up to "par" as he put it and made sure it satisfactory according to what was agreed upon.

I was lied to after coaf had approved my financing. Now y'all have put more than 6 hard inquiries on my credit. So that you made sure the interest was too high. Joe Salazar is a liar and he should not be in the position he's in. You can take your b2b warranty as the xxxxing joke it is you need to quit screwing people over I hope you all read this and xxxxing go to jail what happened to me at this dealership is criminal. And I am looking into pursuing. That aspect of it. I got a letter from loaf saying I was accepted at a much lower rate than the one I got. Your dealership sucks.

Would never recommend Roswell Honda. They sold me a lemon. Within Two weeks of buying I started to have problems with it. They refused to fix it or get me into a new vehicle. They were no help whatsoever. I also purchased a service warranty and they still refused to fix it. From the service manager " it's no longer our problem take to dodge"

A used vehicle was purchased without it giving it the proper maintenance before driving out from the lot. They failed to put oil in the engine. The new owner was not aware to the negligence on the dealerships part. It was driven with no oil for two months. The engine light showed up and the dealership refused to look at the vehicle without paying stating its the new owners responsibility. However, Jiffy Lube was very helpful and willing to look at the vehicle with no charge. They explained the vehicle has no oil and for that reason the engine was blown. We called the Honda dealership regarding the issue and again, they refuse to accept any responsibility on the part with a very rude attitude. To make thinks worse, the contract that was given by this dealership, shows inaccurate mileage of the vehicle. Meaning, the vehicle shows 50k miles, but yet the contract shows 70k miles which obviously is not accurate. I do not recommend this dealership at all. There service is very poor. And seems like they are selling vehicles that are not in good working conditions.

while traveling thru New Mexico with my family on our way to visit family in Arkansas we had a flat tire on our honda fit. We put on the donut tire and made it to roswell. there we stoped at the honda dealer at about 6pm on a saturday. their service department was closed but the salesman took us to the manager and told him of our problem. they called all over town trying to locate a tire for us but could not find one.they finally found one but it had to be taken off another wheel. they called out a service man to change the tire and they got us on our way. they all were some of the greatest guys I had ever met.I will always be thankful for what they did for my family.