Group 1 Ford of Shreveport

Excellent service good communication where I understood everything thanks for taking care of my truck

Good service and very knowledgeable service tech. Will always continue to bring back for my service needs. I would recommend to all my family and friends.

This review is for the Group 1 (Rountree Ford/Lincoln) Service Department. Everything from the ease of scheduling an appointment to the digital communication regarding the services necessary to maintain my vehicle was great. This possibly was the best service department experience that I’ve ever had.

Very disappointed,after two trips,& $2800 my is still haven’t properly been repaired, still doing same thing it was doing before I brought to them,so far found wires that was left disconnected.very dissatisfied with service

Richard, James and Albert are some of the easiest people to work with. But they always are. I?ve grown accustomed to their personalized touch.

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Earl was great. Full explanation and disclosures. I?ve been using them on this vehicle for 12 years I will be back for future service.

Drop off was super easy. Staff was professional and easy to work with. Will be making this my go to dealership

Noah was a great communicator and did everything he said he was going to do when he was going to do it. Hard to find that these days.

Thank you, had tires rotated and oil changed. Looked at filters and said they were still in great condition. I appreciate the honesty. I always recommend Roundtree Ford.