Reviews
Went in for a few Safety Inspection Sticker.
Went in for a few Safety Inspection Sticker. Wait time was very minimal with no issues. Service Representative was very courteous, polite and professional as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mat and the gang show great interest in their customers
Mat and the gang show great interest in their customers and I recommend their services to anyone who would like a quality service ? good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They took great care of me and got my truck back up to
They took great care of me and got my truck back up to speed! Appreciate their efficiency!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I went in for an alignment and oil change.
I went in for an alignment and oil change. Everything went smooth and quickly. They even reminded me my inspection was out and took care of it for me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service and very knowledgeable service tech.
Good service and very knowledgeable service tech. Will always continue to bring back for my service needs. I would recommend to all my family and friends.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Curt, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service good communication where I understood
Excellent service good communication where I understood everything thanks for taking care of my truck
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This review is for the Group 1 (Rountree Ford/Lincoln)
This review is for the Group 1 (Rountree Ford/Lincoln) Service Department. Everything from the ease of scheduling an appointment to the digital communication regarding the services necessary to maintain my vehicle was great. This possibly was the best service department experience that I’ve ever had.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very disappointed,after two trips,& $2800 my is still
Very disappointed,after two trips,& $2800 my is still haven’t properly been repaired, still doing same thing it was doing before I brought to them,so far found wires that was left disconnected.very dissatisfied with service
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Richard, James and Albert are some of the easiest people
Richard, James and Albert are some of the easiest people to work with. But they always are. I?ve grown accustomed to their personalized touch.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair