Meet Marc Alberto

I have worked with Tyler Sullivan in the past, he is extremely professional and knowledgeable about my XT5. Unfortunately, my A/C stopped working, so I brought it in for service. Tyler checked some things to see if it was a minor repair. Unfortunately, it ended up being the A/ C compressor. Tyler offered a coupon discount over the original estimate and my car was repaired within a reasonable timeframe. I highly recommend seeing Tyler if you need service on you Cadillac.

Everyone at the dealership was very accommodating and listened to what I was looking for in a car. My sales consultant Morgan Stricklin made the purchasing process easy and continued to follow up after the purchase to be sure everything was going well for me.

I've been buying cars for over 25 years and have overall considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac at Findlay blew me away. My salesman, which I don't even like calling him that, he was like a consultant, Ryan Maggio made the process so pleasant and easy from start to finish I thought I was hallucinating. In less than 15 minutes he found me my dream vehicle (2024 Caddy XT5) and we were rolling down the 215. He also took the time to set up both my phones on the console and introduce me to ALL the technology. He told me when I go back to get my DMV paperwork from them in two weeks to keep notes of any questions so he can answer them or fix any of the options I didn't know how to use. He then briefly handed me off to Steve Hoffman the Finance Manager who was honest, straightforward, pleasant and made me feel completely comfortable with what I was signing on for. I've had 15 years in finance and went in prepared for the typical hard sell, xx negotiating we are all used. Nope. There was NONE of that. I left with peace of mind, a full tank of gas and a week later, not a drop of buyers remorse. I cannot recommend Findlay Cadillac and it's staff enough. Do yourself a favor and start with them before you go anywhere else!