Reviews
We liked the dealer overall - the new young salesman,
We liked the dealer overall - the new young salesman, Julian, was very persistent, but to his credit, his persistence made it happen and I suspect he will be good at this. I liked dealing with Dennis, the sales manager, as well. Finance portion was slow for my taste at well over an hour, I think closer to 2. I do recognize that was partly because my wife was handling her part remotely so it made more work for him and I really appreciate the flexibility in accommodating us. However, I felt like the conversation was a slow paced attempt to sell us gap insurance & other add ons and of course that's his job, but the technique was slow for my taste. My bigger issue was that I had actual questions that I felt were pretty quickly dismissed. I don't mean to be unkind, as I work in sales too and my feelings would likely be hurt if someone wrote anything less than stellar about me, but at the same time, I might want to know what I could improve.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The overall experience of purchase was smooth.
The overall experience of purchase was smooth. Hassan was truly customer friendly and helpful. I was provided with all the required information and support in a timely fashion and everything was handled professionally.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Fantastic buying experience all the way around.
Fantastic buying experience all the way around. Our sales man Cedric braved the cold and was the only person to greet me at any dealership I went to. Everyone worked together to get the deal done quickly and delivered us a clean good condition SUV. Best buying experience in 20 years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very polite,knowledgable .
very polite,knowledgable .a very speedy service and easy to deal with,would recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shahzad was very helpful and he helped us get the right
Shahzad was very helpful and he helped us get the right vehicle at the right price. Answered all our questions and was very helpful with negotiations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car has always been a chore, but this was
Buying a car has always been a chore, but this was hands-down the most low-pressure experience I've ever had—and I've been buying cars for decades. Jadon is an outstanding sales representative who genuinely prioritizes the customer's best interests from start to finish. I couldn't be happier with the outcome and the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole experience was pleasant and enjoyable, no one
The whole experience was pleasant and enjoyable, no one made me feel pressured or uncomfortable. I would definitely recommend ideal dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had great service and helpful staff.
We had great service and helpful staff. We had a good experience there. Thanks to all for the help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
always a great experience with Roy, we've bought cars
always a great experience with Roy, we've bought cars from him for many years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ideal Hyundai was a pleasure to work with.
Ideal Hyundai was a pleasure to work with. They made the process easy for me from start to finish, and Julian was fantastic despite being relatively new. He went above and beyond in his customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
