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Ideal Buick GMC Hyundai

(1,991 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2025 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(1,991 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Buick GMC Hyundai from DealerRater.

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We liked the dealer overall - the new young salesman,

We liked the dealer overall - the new young salesman, Julian, was very persistent, but to his credit, his persistence made it happen and I suspect he will be good at this. I liked dealing with Dennis, the sales manager, as well. Finance portion was slow for my taste at well over an hour, I think closer to 2. I do recognize that was partly because my wife was handling her part remotely so it made more work for him and I really appreciate the flexibility in accommodating us. However, I felt like the conversation was a slow paced attempt to sell us gap insurance & other add ons and of course that's his job, but the technique was slow for my taste. My bigger issue was that I had actual questions that I felt were pretty quickly dismissed. I don't mean to be unkind, as I work in sales too and my feelings would likely be hurt if someone wrote anything less than stellar about me, but at the same time, I might want to know what I could improve.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The overall experience of purchase was smooth.

The overall experience of purchase was smooth. Hassan was truly customer friendly and helpful. I was provided with all the required information and support in a timely fashion and everything was handled professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic buying experience all the way around.

Fantastic buying experience all the way around. Our sales man Cedric braved the cold and was the only person to greet me at any dealership I went to. Everyone worked together to get the deal done quickly and delivered us a clean good condition SUV. Best buying experience in 20 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

very polite,knowledgable .

very polite,knowledgable .a very speedy service and easy to deal with,would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shahzad was very helpful and he helped us get the right

Shahzad was very helpful and he helped us get the right vehicle at the right price. Answered all our questions and was very helpful with negotiations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a car has always been a chore, but this was

Buying a car has always been a chore, but this was hands-down the most low-pressure experience I've ever had—and I've been buying cars for decades. Jadon is an outstanding sales representative who genuinely prioritizes the customer's best interests from start to finish. I couldn't be happier with the outcome and the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The whole experience was pleasant and enjoyable, no one

The whole experience was pleasant and enjoyable, no one made me feel pressured or uncomfortable. I would definitely recommend ideal dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had great service and helpful staff.

We had great service and helpful staff. We had a good experience there. Thanks to all for the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

always a great experience with Roy, we've bought cars

always a great experience with Roy, we've bought cars from him for many years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ideal Hyundai was a pleasure to work with.

Ideal Hyundai was a pleasure to work with. They made the process easy for me from start to finish, and Julian was fantastic despite being relatively new. He went above and beyond in his customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.