Reviews
Excellent customer service, I always use Paula.
Excellent customer service, I always use Paula. Trust the work performed and charges. Excellent dealership.
Excellent customer service, I always use Paula.
Excellent customer service, I always use Paula. Trust the work performed and charges. Excellent dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Paula, and for taking the time to leave us this wonderful feedback!
Work was done quickly and Daniel, the customer service
Work was done quickly and Daniel, the customer service rep was awesome. He even spoke to me in Spanish, which I greatly appreciated. i have always had a great experience with Michael Hohl Honda Service Center.
Work was done quickly and Daniel, the customer service
Work was done quickly and Daniel, the customer service rep was awesome. He even spoke to me in Spanish, which I greatly appreciated. i have always had a great experience with Michael Hohl Honda Service Center.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear the service was swift and that our Spanish support was helpful. Thank you for trusting us with your Honda and for the excellent rating.
They were okay.
They were okay. They didn’t give me the amount I wanted for my trade in. They didn’t give me the $1000 tax rebate. The “Certified” car I got came with dents all over and rust spots once I got it in the light. They never changed to timing belt even though it was due. They made up some story of work that had been done on the car, only to find out after the deal was done that they lied. Really disappointed, I expect better from Honda.
They were okay.
They were okay. They didn’t give me the amount I wanted for my trade in. They didn’t give me the $1000 tax rebate. The “Certified” car I got came with dents all over and rust spots once I got it in the light. They never changed to timing belt even though it was due. They made up some story of work that had been done on the car, only to find out after the deal was done that they lied. Really disappointed, I expect better from Honda.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joe, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
The customer service representative was professional,
The customer service representative was professional, courteous, and experienced in dealing with my personal issues with my CR-V.
The customer service representative was professional,
The customer service representative was professional, courteous, and experienced in dealing with my personal issues with my CR-V.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for commending Ryon’s professional and respectful support. We’re pleased his expertise helped address your personal concerns with your Honda. We appreciate your review.
Good service from Daniel.
Good service from Daniel. The part was sent to Reno on accident so I had to wait an extra day and get a rental car. Daniel gave me a $100 coupon to help with that cost.
Good service from Daniel.
Good service from Daniel. The part was sent to Reno on accident so I had to wait an extra day and get a rental car. Daniel gave me a $100 coupon to help with that cost.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to hear you had a positive experience despite the parts shipping mix-up. We’re glad our team could provide a credit to help with the extra rental on your Honda Pilot. Thank you for the five-star rating!
This servicing was the fastest I’ve ever had for oil
This servicing was the fastest I’ve ever had for oil change/tire rotation. The service rep was very professional and helpful.
This servicing was the fastest I’ve ever had for oil
This servicing was the fastest I’ve ever had for oil change/tire rotation. The service rep was very professional and helpful.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re pleased that your Honda Pilot’s oil change and tire rotation went so quickly and that our service representative provided professional assistance. Let us know if we can help you with anything else in the future.
Everyone was great!
Everyone was great! I had a wonderful experience purchasing a used Mazda CX-30. It's the perfect car for me. They also helped me get the best financing deal with a credit union that specializes in Nevada teachers. I am very happy with the entire experience.
Everyone was great!
Everyone was great! I had a wonderful experience purchasing a used Mazda CX-30. It's the perfect car for me. They also helped me get the best financing deal with a credit union that specializes in Nevada teachers. I am very happy with the entire experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that the Mazda CX-30 is the perfect fit and that securing financing through the Nevada teachers credit union was smooth. Thank you for sharing your experience and for choosing us for this purchase. Enjoy your CX-30 and feel free to reach out if we can help in the future.
After being hesitant to have the battery in my Pilot due
After being hesitant to have the battery in my Pilot due to past experience with service done by a dealer, my recent experience may have more service done by Michael Hohl Honda. The service writer was very courteous, knowledgeable and helpful. The work was done quickly and time will tell on accuracy. I will continue to utilize your service when it is cost effective for me.
After being hesitant to have the battery in my Pilot due
After being hesitant to have the battery in my Pilot due to past experience with service done by a dealer, my recent experience may have more service done by Michael Hohl Honda. The service writer was very courteous, knowledgeable and helpful. The work was done quickly and time will tell on accuracy. I will continue to utilize your service when it is cost effective for me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Everyone was Amazing, truthful, helpful.
Everyone was Amazing, truthful, helpful. Polite, efficient, outstanding, informative, kind,understanding and supportive... wonderful staff! Thank you
Everyone was Amazing, truthful, helpful.
Everyone was Amazing, truthful, helpful. Polite, efficient, outstanding, informative, kind,understanding and supportive... wonderful staff! Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
My experience with Michael Hohl went well.
My experience with Michael Hohl went well. Daniel was thorough with Service completed. Will continue to go back! I have never had a bad experience with both Michael Hohl Honda or Subaru.
My experience with Michael Hohl went well.
My experience with Michael Hohl went well. Daniel was thorough with Service completed. Will continue to go back! I have never had a bad experience with both Michael Hohl Honda or Subaru.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Michael Hohl Subaru. We look forward to having you as one of our valued customers for many more years to come!