Reviews
The service and price is satisfactory but my natural tan
The service and price is satisfactory but my natural tan interior suffered the most. The people working there are sloppy and slobs, oil marks all over in three different places in my car. Very disappointed.
The service and price is satisfactory but my natural tan
The service and price is satisfactory but my natural tan interior suffered the most. The people working there are sloppy and slobs, oil marks all over in three different places in my car. Very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Joe. I appreciate your comments regarding the service and price at Community Chevrolet - Burbank. However, I understand your concerns about the condition of your vehicle's interior. Your experience is important to us, and I would like the opportunity to address this issue. Please feel free to contact me directly so we can discuss how to make this right. Thank you for bringing this to our attention. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
The salesperson, Daniel Del Real, was excellent!
The salesperson, Daniel Del Real, was excellent! He was personable, answered all of my questions, and made the sometimes difficult process of buying a car very easy. My highest recommendation!
The salesperson, Daniel Del Real, was excellent!
The salesperson, Daniel Del Real, was excellent! He was personable, answered all of my questions, and made the sometimes difficult process of buying a car very easy. My highest recommendation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Bill! We’re glad to hear that Daniel Del Real provided you with excellent service and made your car-buying experience smooth and enjoyable. Your recommendation means a lot to us at Community Chevrolet - Burbank. We look forward to seeing you again for your future automotive needs! Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
We trust Community Chevrolet to take excellent care of
We trust Community Chevrolet to take excellent care of our vehicles with needed repairs, timely maintenance, and the overall condition of our cars, which we bought from Community Chevrolet over 18 years ago and they still drive great and look great!
We trust Community Chevrolet to take excellent care of
We trust Community Chevrolet to take excellent care of our vehicles with needed repairs, timely maintenance, and the overall condition of our cars, which we bought from Community Chevrolet over 18 years ago and they still drive great and look great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Lynne! I appreciate your trust in Community Chevrolet - Burbank over the past 18 years. It’s great to hear that your vehicles continue to drive and look great. We look forward to continuing to provide you with excellent service for many more years to come. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
A great experience every time.
A great experience every time. Thank you to community Chevrolet. For your help through this process. Special thanks to Bob Greene community Chevrolet. The best
A great experience every time.
A great experience every time. Thank you to community Chevrolet. For your help through this process. Special thanks to Bob Greene community Chevrolet. The best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Joseph! We’re thrilled to hear you had a great experience at Community Chevrolet - Burbank. We'll be sure to pass your special thanks to Bob Greene. We appreciate your support and look forward to assisting you again in the future! Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
My customer service with Vic very professional very nice.
My customer service with Vic very professional very nice. He always calls me back. Quality of repair I?m guessing I got a brand new starter. Hopefully it?s brand new and the noise stop. Facility is very clean
My customer service with Vic very professional very nice.
My customer service with Vic very professional very nice. He always calls me back. Quality of repair I?m guessing I got a brand new starter. Hopefully it?s brand new and the noise stop. Facility is very clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Blake, and for sharing your experience with us! We are pleased to hear that Vic provided you with professional and attentive service at Community Chevrolet - Burbank. It's great to know that you found our facility clean as well! If you have any further questions about the repairs or if the noise continues, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
Retired
The Service Advisor, Casher and the General Manager really do mean Customer Satisfaction. I Love My Burbank Community Chevy.
Retired
The Service Advisor, Casher and the General Manager really do mean Customer Satisfaction. I Love My Burbank Community Chevy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Robert! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
100% Recoomend Community Chevrolet in Burbank
100% Recommend your Community Dealership in Burbank! The ELITE Team I worked with was incredible LINDA, Manager of Sales Team MANNY, Manager of Finances and Sales Representative JASON, and Sales Rep. OSCAR. They earned my husband and I business because, they gave us quality time... by simply connecting with us through a phone call, not just emailing us or texting us, by a lovely and forgotten trade of human touch of phone call, they also on top text us! The key for us was the outstanding and great positive follow-up from Linda, Manny, Jason and Oscar. They were amazing in finding us exactly the vehicle we wanted, at a great price and working with our fabulous credit union, and more importantly, not once they played on a game of changing the numbers on us or asking ridiculous amount over the sticker price . They were transparent, had high integrity, they were clear, they answered our questions, and they were welcoming! I also loved the beautifully landscape, this place takes pride in their whole locale as well on their team. Those roses are beautiful!
100% Recoomend Community Chevrolet in Burbank
100% Recommend your Community Dealership in Burbank! The ELITE Team I worked with was incredible LINDA, Manager of Sales Team MANNY, Manager of Finances and Sales Representative JASON, and Sales Rep. OSCAR. They earned my husband and I business because, they gave us quality time... by simply connecting with us through a phone call, not just emailing us or texting us, by a lovely and forgotten trade of human touch of phone call, they also on top text us! The key for us was the outstanding and great positive follow-up from Linda, Manny, Jason and Oscar. They were amazing in finding us exactly the vehicle we wanted, at a great price and working with our fabulous credit union, and more importantly, not once they played on a game of changing the numbers on us or asking ridiculous amount over the sticker price . They were transparent, had high integrity, they were clear, they answered our questions, and they were welcoming! I also loved the beautifully landscape, this place takes pride in their whole locale as well on their team. Those roses are beautiful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
WHAT A WAY TO RUN A RAILROAD!!!!!!
I am a long time customer, buying my first Chevy truck in 1999! I am surprised beyond belief. First, connecting to the service department is a nightmare! NO ANSWER. My SIRIUS satellite is no longer connected and requires a new part. I was told I will have to leave my car there for days. I was told I can get a ride home but its my tough luck I have no car --and the car is in excellent condition! I just got an oil change there. Lets remember that GM talked me into getting Sirius Radio in the first place because of the quality. It sounds more like an embezzlement scheme to me. No apologies, thank you and good bye.
WHAT A WAY TO RUN A RAILROAD!!!!!!
I am a long time customer, buying my first Chevy truck in 1999! I am surprised beyond belief. First, connecting to the service department is a nightmare! NO ANSWER. My SIRIUS satellite is no longer connected and requires a new part. I was told I will have to leave my car there for days. I was told I can get a ride home but its my tough luck I have no car --and the car is in excellent condition! I just got an oil change there. Lets remember that GM talked me into getting Sirius Radio in the first place because of the quality. It sounds more like an embezzlement scheme to me. No apologies, thank you and good bye.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience at Community Chevrolet - Burbank. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
Would def reccommend
Carlos is always super friendly and helpful and honest? very proffessional.. i wouldnt take my car anywhere else
Would def reccommend
Carlos is always super friendly and helpful and honest? very proffessional.. i wouldnt take my car anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Alba! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276
Customer
Great Dealership to purchase and service your vehicle..
Customer
Great Dealership to purchase and service your vehicle..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Chad Kelman – GM, chad@yourchevy.com - (888) 295-6276