Reviews
Write a reviewJaguar f-pace
Quick and easy, very friendly, love the environment!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Celinda, thank you for the incredible review!
My credit card was used to pay for a gym membership.
Bought a used vehicle and used a brand new credit card to pay for it, credit card had never been used anywhere else before the car purchase. On my first credit card statement appeared a gym membership payment; there is a thief working at the dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good Morning again, Sallanara Bert Ogden . I wanted to reach out to you once more about this experience you've encountered with our dealership. We are still unable to find a customer profile under 'Sallanra' in our system. It is our policy that the maximum acceptable payment on a credit card purchase be $5,000. Our pre-owned inventory starting value, on average, begins at $11,000. We are still pending your phone call so we can get to the bottom of this and resolve the issue for you. Please give us a call at 956-702-8888 and ask to speak with our Customer Care Center Manager.
Great customer service
Very helpful group of people,professional,friendly I will recommend their services to my friends and family. Vehicle delivered in perfect conditions and answered all questions needed about the vehicle. Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review!
The very best customer service and purchase!
This was one of the best - no the best experience I have ever had purchasing a vehicle! Walter paid so much attention to detail and listened to what I said- The dealership even delivered my new Range Rover to my front door and took my Sport that I traded in back with them. They spent time patiently teaching me all the “ bells and whistles” and how they worked. I am beyond happy with my vehicle and I cannot say enough good things about the work ethic of this staff! Great job! I am a happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! Pleased we were able to meet your expectations.
Great service advisor
We took our Evoque to get serviced and Annabelle Garcia is awesome! She made us feel comfortable and important and made sure we were taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind review. We will let Annabelle know!
Jaguar xf
Engine lights came on and car also needed diesel exhaust fuel. Service rep went way out of her way to squeeze me in and solve the problem. They were extremely nice and understanding of my situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind review. Glad we were able to meet your expectations!
Service
Annabelle is always very professional and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad we could be of service! Thank you for the review.
green6295@sbcglobal.net
Pick up car for 16k maintance, finished and returned next day without a blink of an eye. Very efficient and courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words!
Buying experience!!
The experience from buying to financing was smooth. From the moment I spent out of my car, I was helped. Not pressure from sales!!!. They actually let me view the inventory available before anything!!! Mr. Manuel Ruiz was the best throughout!!! From before buying and after. I have never received that kind of attention from a someone from a dealership!!! 5 stars to Mr. Ruiz!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kinds words! We really appreciate your feedback and are glad we met your expectations.
Great customer service
The customer service is great. When i got to the dealership I was quickly approached by a representative and Carolina was very nice and helped me decide by showing me various vehicles that could fit what i was looking for. She was very patient and helpful in responding everything i asked. I purchased a vehicle, and i am happy about my choice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review. Please let us know how we can improve to earn a 5 star review!