Rosenthal Landmark Honda

This is my second time at Rosenthal Landmark Honda, and once again, Morgan impressed me! She explained everything clearly, helped me schedule my next service, and always greets me with a bright smile and great energy. I love dropping off my car here knowing it’s in good hands!

Great service, car was ready exactly when they said it would be, and final cost was cheaper than the original estimate. Bonus!

Service is great. Morgan (service representative) is the best. Highly recommend using! Staff is professional

this place treated me with so much respect they cut me an amazing deal I can't get an where eles

Very favorable buying experience with Rodney and Sam at Landmark. Both were knowledgeable, responsive, and pleasant to work with.

I would give negative stars if I could. Sleazy, horrible customer service. How in the world is a place like this allowed to exist? My family and I had an extremely disappointing experience at this dealership and strongly advise others to avoid it. In 2023, we purchased a van and were sold a “4-year maintenance plan” by the finance manager, who failed to disclose that Honda provides 2 years of complimentary Honda Care maintenance. We only discovered this when we took our van for service last week and were informed that the complimentary coverage had expired, leaving us to pay the full service cost. When we contacted the dealership to clarify, the customer service was abysmal. Reaching someone by phone was nearly impossible—calls went unanswered, and it took days of persistent calling to get through. The staff were dismissive, unhelpful, and failed to follow through on promises to call back. The finance manager, War, admitted we were “lied to” and sold a “horrible plan” by a salesman who no longer works there, likely due to similar issues. Despite assurances that we were in "good hands," the finance manager was absent the next day without passing our time-sensitive case to anyone or notifying us, forcing us to chase them relentlessly. The General Manager, Rob White, called us seemingly as a means of placating us because we have not heard back from him and when we attempted to reach back out were told that we were not allowed to be transferred to him but that our case would be presented to him to see if it was worthy of his attention. Most frustratingly, the dealership acknowledged their error and admitted to misleading us but refused to offer a full refund or take any meaningful steps to rectify the situation. Their lack of accountability is unacceptable. Save yourself the frustration and take your business elsewhere.

Thank you for great service. I was able to get appointment quickly and at suitable time. Team are welcoming, helpful and professional.

I bought my car in 2016, they are great!, great services, Jenna back then, Now Ricardo, Luis, everybody in the service department 🙏😍

We had an excellent experience at Rosenthal Landmark Honda. The salesman, Thomas Beyene, went the extra mile in helping us find a good. solid car to buy, secure financing at a reasonable interest rate, add the car to our insurance etc. He was thorough and pleasant, took the time to explain all the paperwork and answered questions willingly. Mr. Sadalla, the finance manager was pleasant and reasonable, made financing and add-on options clear but was not overly pushy about it. We were extremely satisfied with our experience and would buy a car from them again, if we ever need to. (Note we did not have a trade in for this purchase)

Purchasing a new care here was a positive experience. We knew we wanted a CR-V and Apollo helped us understand the various trim levels. There was no sales pressure, and we paid what we think was a good and fair price. Mr. Sadalla handled the administrative details in an efficient and cordial way. Drove home in our new car within hours of our arrival.