Leesburg Volkswagen

Very disappointed in this dealership sales staff have bought a car from them a year ago make a long story short made a deal with them on a car shook the salesman's hand and then they came back with a totally different proposal expected much more from them obviously I wasted my time

Stephen was amazing he helped me get my dream car! He’s very knowledgeable about Volkswagen.

We have purchased several vehicles from this dealership and have never been disappointed with them.

Very knowledgeable and helpful every time I visit . Customer service is amazing and he’s very patient and has a knack for detail.

I recently bought a 2019 Honda Civic LX from Leesburg Volkswagen, and while the car itself has been fine, the overall experience wasn’t great. They only dropped the price by $300—from $16,700 to $16,400—but if I had purchased online, I would’ve automatically gotten a dealer discount of $180, so the real discount was just $120. Not exactly much of a negotiation. When my girlfriend previously tried buying a car from them, they added a bunch of extras that pushed the price over $20k. After she pushed back and mentioned the dealer rate she saw, they gave her attitude for not bringing it up sooner—but still stuck to that rate. We also mentioned an odor in the car during the test drive, and they said it would be detailed. But the detailing felt rushed—there was still dirt and grime inside, and the smell was still there. The salesperson ended up spraying the car himself after we complained again, which felt like a patch job. We even asked if they’d include a window tint, which felt like a fair ask for Florida, but they refused. They told us it would cost them and they make no profit on it, which honestly just came off as unwillingness to meet us halfway. In the end, it felt like we were treated more like an inconvenience than actual customers, even though they still got the commission.

Was happy when I bought my vehicle there had a rear brake problem on my Jetta spoke with the service advisor Volkswagen had extended the brake warranty to $24,000 Mi obviously they knew they had a problem the service advisor could not tell me exactly what the problem was he said he didn't know and that they were just going to replace my brake pads with the same crappy pads that came on it I told him I couldn't afford to do a brake job every 20,000 miles on the car he didn't seem to care he said that's what Volkswagen dictated advise you not to buy a Volkswagen I've already traded the car in with 15,000 miles and took a beating on it Jenkins Volkswagen of Leesburg your service department is pathetic

Fredrick’s was a joy to deal with, she made the whole experience very pleasant. She was knowledgeable about the car. Answered all our questions Also Angel and Gerry were great. Thank you!

The service was fantastic and I am very satisfied with the car Fredricka stump, jean tullus, Vince Helmes

Whenever I bring my car there for service it always has to go back the next day. It's never fixed correctly. 3 times it's been there and 3 times it's gone back each time the charge was at 1200.00 or more. My opinion they can't screw in a light bulb.

Brian and Jeff went above and beyond to get me in the car I was interested in. Super nice people. Overall great experience unlike a lot of car shopping these days.