Reviews
Write a reviewWe have been customers of El Cajon Ford since 2007.
We have been customers of El Cajon Ford since 2007. Have we had some challenges over the years? Yes but very few and they were remedied quickly and to my satisfaction. In fact I have gotten to where I don't want anyone touching our vehicles except the folks at El Cajon Ford.
We have been customers of El Cajon Ford since 2007.
We have been customers of El Cajon Ford since 2007. Have we had some challenges over the years? Yes but very few and they were remedied quickly and to my satisfaction. In fact I have gotten to where I don't want anyone touching our vehicles except the folks at El Cajon Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
bad dealer, no understanding
unhanded,misleading,taking advantage ,not clear wih customer,they dont value longtime customer(1986),taking advantage of seniors,there other ford dealer,if you walkaway feeling bad about the deal ,its not a good deal
bad dealer, no understanding
unhanded,misleading,taking advantage ,not clear wih customer,they dont value longtime customer(1986),taking advantage of seniors,there other ford dealer,if you walkaway feeling bad about the deal ,its not a good deal
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
FALSE ADVERTISING --SCAM--
FALSE ADVERTISING! Don't fall for their WE WANT TO BUY YOUR CAR SCAM. They literally emailed my husband MULTIPLE times.. asking for his truck.. gave him price range thru his VIN!!! .. got us there.. we picked out new truck to buy..spent a few hours ... they said OH SORRY OUR MISTAKE... took back the price they offered us IN WRITING by $15,000!!!... their "Black Book" is a HOOK LINE AND SINKER...total FALSE ADVERTISING. We were repeat customers.. will not go back again. Total waste of our time. El Cajon Ford has disappointed us for the last time
FALSE ADVERTISING --SCAM--
FALSE ADVERTISING! Don't fall for their WE WANT TO BUY YOUR CAR SCAM. They literally emailed my husband MULTIPLE times.. asking for his truck.. gave him price range thru his VIN!!! .. got us there.. we picked out new truck to buy..spent a few hours ... they said OH SORRY OUR MISTAKE... took back the price they offered us IN WRITING by $15,000!!!... their "Black Book" is a HOOK LINE AND SINKER...total FALSE ADVERTISING. We were repeat customers.. will not go back again. Total waste of our time. El Cajon Ford has disappointed us for the last time
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best car buying experience so far!!
Bobby the internet director took great care of me! Had the car I wanted pulled up washed and ready to test drive before I even got to the dealership! The nogotion process was quick and easy, I left in my brand new Flex and have been happy since.! Kuddos to Bobby and his crew at El Cajon Ford!
Best car buying experience so far!!
Bobby the internet director took great care of me! Had the car I wanted pulled up washed and ready to test drive before I even got to the dealership! The nogotion process was quick and easy, I left in my brand new Flex and have been happy since.! Kuddos to Bobby and his crew at El Cajon Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought my new Fiesta at El Cajon Ford
Went to see Bobby Morales in the Internet Department and got the best deal in town on my brand new Fiesta. Thank you to the Internet Dept. and friendly staff for working with me and making my family feel right at home.
Bought my new Fiesta at El Cajon Ford
Went to see Bobby Morales in the Internet Department and got the best deal in town on my brand new Fiesta. Thank you to the Internet Dept. and friendly staff for working with me and making my family feel right at home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job
Matt at El Cajon Ford is the man to see. Customer service is A+ and he has your best interest in mind.
Great Job
Matt at El Cajon Ford is the man to see. Customer service is A+ and he has your best interest in mind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing place!
El Cajon Ford was amazing I was working with the internet sales department they helped me get what I was looking for that not only fit my budget but worked my challenged credit. By the time I arrived they had the car I was looking to buy out front ready to go with the ac blowing which was great especially with the heat we've been having. When I came in my internet sales associate then introduced me to his general manager Paul xxxx, his sales manager josh and His internet director bobby morales they really treated me like a customer something no dealer has ever done for me before I felt you can say SPECIAL and very important to them you can really feel the family ownership in this place in comparison to the other larger corporate stores! I love this place I will be back to purchase more cars and highly recommend this place to everyone in search of a new or used car.
Amazing place!
El Cajon Ford was amazing I was working with the internet sales department they helped me get what I was looking for that not only fit my budget but worked my challenged credit. By the time I arrived they had the car I was looking to buy out front ready to go with the ac blowing which was great especially with the heat we've been having. When I came in my internet sales associate then introduced me to his general manager Paul xxxx, his sales manager josh and His internet director bobby morales they really treated me like a customer something no dealer has ever done for me before I felt you can say SPECIAL and very important to them you can really feel the family ownership in this place in comparison to the other larger corporate stores! I love this place I will be back to purchase more cars and highly recommend this place to everyone in search of a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer - robbie
Great Sales Experience with Internet Department on a new Ford F150. Would highly recommend coming to see their Director - Bobby Morales
customer - robbie
Great Sales Experience with Internet Department on a new Ford F150. Would highly recommend coming to see their Director - Bobby Morales
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Center
I have purchased a car for my son back in March, We were giving a DUE bill Here we are 3 months out and the DUE bill still has not been full filled, I have been getting nothing but the run around, passed around and still till this day have not been taking care of! I am very disappointed in the unprofessionalism AND customer service I have received and will make sure that this will be the last time I will purchase at this location!
Service Center
I have purchased a car for my son back in March, We were giving a DUE bill Here we are 3 months out and the DUE bill still has not been full filled, I have been getting nothing but the run around, passed around and still till this day have not been taking care of! I am very disappointed in the unprofessionalism AND customer service I have received and will make sure that this will be the last time I will purchase at this location!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Talk to Savanna in Internet Sale's
Last Christmas I was looking at buying the Ford Escape, after visiting other car dealerships around San Diego, I was left disappointed due to pushy car sales representatives. But all that changed when I called Savanna at El Cajon Internet sales, San Diego. She was extremely approachable, friendly and went above and beyond to get me the best deal and we negotiated a great price. FOR ALL OF YOU WHO WANT A FORD, NO QUESTION I DEFINITELY RECOMMEND, DON'T BE PUT OFF BY THE FACT IT'S IN EL CAJON. YOU WON'T BE DISAPPOINTED.
Talk to Savanna in Internet Sale's
Last Christmas I was looking at buying the Ford Escape, after visiting other car dealerships around San Diego, I was left disappointed due to pushy car sales representatives. But all that changed when I called Savanna at El Cajon Internet sales, San Diego. She was extremely approachable, friendly and went above and beyond to get me the best deal and we negotiated a great price. FOR ALL OF YOU WHO WANT A FORD, NO QUESTION I DEFINITELY RECOMMEND, DON'T BE PUT OFF BY THE FACT IT'S IN EL CAJON. YOU WON'T BE DISAPPOINTED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
