Reviews
Outstanding service.
Gino was terrific as always. Kept me updated and was efficient and thorough. He is a pleasure to work with. All the work was performed correctly and on time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Easy to make appointments, enjoy having Gino as my...
Easy to make appointments, enjoy having Gino as my service guy, explains what repairs and services I need any why I need them. Always helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review, Linda! I'm very happy to hear that Gino was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Excellent customer service! Craig is always professional...
Excellent customer service! Craig is always professional and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to rate your experience with us! We hope to see you again.
There is a reason that I choose to drive 45 minute
Gino continues to provide great customer service. He always provides me with updates as I wait for my vehicle. I could not ask for a better service rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory and thanks for the great feedback! We're very happy that Gino was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Mr. Friendly/Professional Gino
Gino was one of the best service writers I have dealt with in Washington, DC/Virginia. He is very friendly and so professional. He kept us informed of the status of our 2021 Escalade ESV. There is no one more professional and/or friendlier than GINO!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Ginowas able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
. Mr Gino is the greatest representative I've
I appreciate the excellent service I received during my visit Mr Gino's was courteous, professional and considerate WONDERFUL! The best! I feel that my car received outstanding care 0 pm on
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Very quick, efficient and easy process for scheduling...
Very quick, efficient and easy process for scheduling service appointments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Great customer service
Great friendly customer service. I was able to drop the car off to get a ride home have a productive day. They communicated any updates throughout the service. Provided me for detail report a future repairs needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296
Craig is friendly, helpful and honest. He has provided...
Craig is friendly, helpful and honest. He has provided very good service and provided warranty information on battery. He also provided good and professional advice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.
Unprofessional. They sold the car we were in the process...
Unprofessional. They sold the car we were in the process of “buying” without even telling that straight. We would have appreciated ah honest communication. Also, they promised to match the bank interest-rate if a good credit, without knowing the specifics. And then never clearly communicate what is happening with the credit application unless you ask 10 times
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.