Reviews
Write a reviewGreat experience
I had an amazing experience at Royal Automotive, actually treated me so well I bought two vehicles. If you want to avoid hassling car salesmen this is the place for you. They are friendly and honest.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barry it was a pleasure helping you with both car purchases and thank you for your recent car purchase with us in the last month for the total of 3 cars.
Best experience ever
After not buying a car for 10 years I was a little apprehensive about going through the process again. Within minutes of being there I felt at ease. He (the owner) was very supportive and accommodating and we ended up buying the Cadillac. We will be back and recommend anyone we trust to them. Thank you again for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you guys for the awesome review and look forward in helping you with your auto needs.
Great Service
When you come to Royal Automotive, you are treated like family. They have great customer service and really take care of you. So far, I have purchased three cars (Chevrolet Blazer, Dodge Intrepid, and a Dodge Avenger) from them. My family has purchased multiple vehicles, and two of my best friends have also purchased their vehicles here. They are very fair with their repair prices as well, and they are very fast with their repairs. They worked with me on credit as well, because when I came here for my last vehicle my credit score was in the high 400s (which is terrible by the way), but they were able to get me approved for an '08 Dodge Avenger (and they negotiated the price of the vehicle for me). Lastly, they have a referral program, which you are paid $200.00 for every person that you refer to them that purchases a vehicle. Royal Automotive cares about your needs and getting you into the vehicle of your desires, which is why I have and will continue to be a loyal customer of theirs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erica It's been great having you as a loyal customer and thank you for bringing all your family and friends over the past 4 years.
Best Dealership
This is my 4th purchase from Royal Automotive and by far they are the best dealer I have ever been to. They are a family owed company with a pressure free environment. They are very honest and upfront with everything. I would recommend them to anyone that is looking for a hassle free, no games and upfront dealer. I have had luck with all of my 4 cars that I purchased from them. They stand behind every car they sell and make sure it s inspected and ready to go. They also have helped all the people that I referred to them I would highly recommend them. Thanks guys for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being a true repeat customer over the past years and look forward in helping you in the near future.
Friendly and Professional
I worked with Jay McKnight and he was very helpful throughout. This was my first car and they dropped the price down enough so I could get approved with a low interest rate at my CU. I would recommend this dealer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are clad we can help thanks for the review.
Love this dealership! 4 cars with them!
Without their help I would have never been able to get the cars of my dreams! I've purchased my last 4 cars from them, and would never think of going anywhere else. Staff is super helpful and friendly, and will work with you no matter your situation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your repeat business we appreciate it, and look forward in helping you in the future.
Royal Automotive
I read the previous Review below and honestly i must say i was completely bewildered. Now im not a pacifist by any means im usually very out spoken and a excellent review from me is typically NOT the norm.. But i have to admit the service and my experience with Royal Automotive was very professional, the sales person was very knowledgeable and quick to address any concerns or questions. I personnaly appreciated the attention and hands on assistance from the owner. Although the salesman was very helpful he was the one that suggested to me the car i ultimately purchased. 09 EOS Volkswagen hard top convertible .. honestly the first Volkswagen i have ever even considered to buy. Id just like to say again Thank You gentlemen for the advice and superior customer service. Will be back for that oil change soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review Kristopher it was a pleasure helping you with your new car purchase.
Worst Experience EVER!!! Dont BUY HERE AT ALL!!!
Worst Experienced EVER,not professional at all,very RUDE(The Owner) Not experienced, I dont recommend this place at all!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sorry you feel that way but we don't have a whole lot of mark up on our cars. We are a small dealership with low over head costs for that reason we did not discount the Q7 because it is priced very well in the shape, condition, and options it has. Good luck finding a 2007 Audi Q7 Premium Package with a V-8 and 77k for 22k.
