Reviews
Carlos was good, very kind and helpful throughout the
Carlos was good, very kind and helpful throughout the process. He was very honest and forthcoming in helping me find the right vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Faisal Qayoumi is such a friendly sales associate, best
Faisal Qayoumi is such a friendly sales associate, best experience, he try his best to approve me with the car which i want
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All lies and empty promises!
All lies and empty promises! They made me jump through a million hoops and then sold the car to someone else a few hours after they got the check from my bank! Very disappointing experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375
Ms G said as very nice.
Ms G said as very nice.caring patient polite. The best customer service ever!!! Happy with our purchase thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.
ma glenda was a joy to work with.
ma glenda was a joy to work with. nothing short of spectacular! i will definitely be back yo see her in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.
Good customer service was in an out an the people was
Good customer service was in an out an the people was wonderful with helping with everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.
Customer service was awesome Lonnie Rush thanks.
Customer service was awesome Lonnie Rush thanks. Appreciate all your help in making this process flawless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!
I would like to thank Ronald Ruff for the great customer
I would like to thank Ronald Ruff for the great customer service and guiding me through the insurance and financing process. I purchased a Honda Civic Si and he even drove the car down to my house because of my lack of experience with a manual transmission. I highly recommend this dealership to anybody that’s in the DMV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!
Today I had the pleasure of working with Glenda B.
Today I had the pleasure of working with Glenda B. I was referred to her and was assured that I would be in wonderful hands and boy was I. Glenda was super nice and she made sure she understood and executed everything I wanted in a vehicle! Her conversation was amazing during the waiting periods. She made sure I was comfortable the entire time and my overall experience was a 10/10. I will definitely see Glenda again when I’m ready to purchase my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!
Lonnie is a great salesman , my car buying process was
Lonnie is a great salesman , my car buying process was smooth sailing with his and Tony’s help !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.