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Easterns Automotive Group of Temple Hills

(5,748 reviews)
Visit Easterns Automotive Group of Temple Hills
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2020 state dealer award
View 14 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 893-8627 (866) 893-8627

Reviews

(5,748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Temple Hills from DealerRater.

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Excellent customer service

I came into the dealer thinking that I was not going to be able to get a car, regardless of the preapproved, due to my bad credit, but he proved me wrong. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to Easterns where we always strive to do anything we can to better assist our customers. You definitely came to the right place!

Glenda is awesome!!

So today I was just set in a Kia but I’m a first time buyer and have pretty bad credit. But Glenda still got me in a car what’s even better is that same brand as my dad and in my favorite color! The process is pretty long but my dad told me it’s the same any where else. Glenda was very patient with my two-year-old son also even though he was getting in the way. The only issue I had was the people who I guess where on break were also in the waiting/ break room. The conversation there were having about women really bother me and need to be held somewhere else. But over all my experience here was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Great Experience

Kevin Hughes greeted me at the door and asked specific questions of what I am looking for. He also asked if I have been here before. He kept me informed of everything that was going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Communication is the key! We're always here to whatever can to help. Kevin will be thrilled to know that you are so pleased. Please encourage your loved ones to stop by and visit us!

Amazing!!

I was helped by Amir Tagi and Devonta Taylor. Not only did they find me a car at a reasonable price , they also gave me a lower car insurance quote than an actual agent! I'd highly recommend to anyone buying their first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy your visit resulted in such a positive outcome. Thank you for taking your time to share this!

Car salesman rating

Excellent customer service. Hassle free; picked me up. Salesman was rofessiina, on time and knowledgable. I am satisfied with Eastern Motors and will recommend Anthony Gregor to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We always strive to provide our customers with a smooth yet efficient car buying experience. Thank you for believing in Easterns to get the job done!

Joe #1 Temple hills md

My Wife in I could not make a good deal on a 3 row SUV, however Joe the employee at Eastern Motor. Temple Hills was absolutely the best. Joe broke his neck trying to help us get a good deal on what we wanted. Might not have worked out with the SUV of our choice, but I can honestly say that Joe cares about his customers. I Recommend him to anybody who walk through that door looking for a car. Not f he is not available....what

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Congratulations to you and your wife on your vehicle purchase. Joe said that you were both a pleasure to work with. Please encourage your family and friends to stop by and visit us!

Commitment to Customer Satisfaction

On February 18, 2018 I purchased a vehicle from Eastern Motors Automotive. I am extremely happy with the high level of customer service Glenda provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to have you as a customer to us. We can't thank you enough for your kind words and positive review.

Awesome Turn Out...

Eastern Motors In Temple Hills is the Right Place 2 go when you looking for a Vehicle... I had an awesome experience with my Sale Associate... When you go Ask 4 Glenda Aka G... She makes it happen I’m speak experience... I thought I couldn’t get a vehicle if you been turn down & you think you can’t get a vehicle think again.. Eastern Motors In Temple Hill Ask 4.. Glenda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with the assistance of Glenda. Thanks for choosing Easterns!

EXCELLENT

I wemt in, explained my situation and with them working with me I was able to walk out with my car. He worked with me, was very friendly and understanding. Helped me greatly. Wonderful experience for my first car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Excellent

If I Could Give Her 10 Stars I Would. Amazing Service and Great Conversation. I Will Definitely Recommend Her To Anyone Looking For A Car! She Even Took The Time To Wash The Car Herself! I Can’t Thank Her Enough. She Made My Car Buying Experience A Great One!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.